Top 252 Senior application support specialist Jobs in Miami, Fl

Patient Experience Specialist, Per Diem
University of Miami —Miami, FL
- Part-time
- Mid-level
- Bachelor's degree
- Military encouraged
- Health insurance
- Dental insurance
Regulatory Analyst 1 - Remote
University of Miami —Miami, FL
- Full-time
- Remote
- Word processing
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Sr Desktop Support Specialist
K&L Gates —Miami, FL
- $63,000 - $95,000 a year
- Full-time
- Remote
- Background check
- Addiction Medicine
- Research
- Profit sharing
- Wellness program
Test Engineer - Fluids | New Glenn (Mid to Senior | D and 3rd Shift)
Blue Origin —Florida
- Background check
- Management
- Schematics
- Paid parental leave
- Paid holidays
Sr Shop Diesel Mechanic
Cox Fleet —Miami, FL
- Call employer
- Background check
- DOT physical examination
- Residential
- Health insurance
- Dental insurance
Quick Apply
Sr. Mobile Diesel Mechanic
Cox Fleet —Miami, FL
- Background check
- DOT physical examination
- Residential
- Health insurance
- Dental insurance
Quick Apply
EP Technologist
HCA Florida University Hospital —Davie, FL
- Full-time
- Mid-level
- Trade school
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
EP Technologist
HCA Florida University Hospital —Davie, FL
- Full-time
- Mid-level
- Trade school
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Attorney Partner
Career Legal —Florida
- $400,000 - $10,000,000 a year
- Full-time
- Remote
- Mid-level
- Business development
- Mentoring
- Profit sharing
- Health insurance
Quick Apply
Senior Generator Technician
Rise Technical Recruitment Limited —Miami, FL
- $90,000 - $120,000 a year
- Overtime
- Management
- Mentoring
- Senior level
Quick Apply
14h
Member Engagement Specialist
Educational Federal Credit Union —Miami, FL
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Quick Apply
Reservations Sales Specialist (Based in Miami)
Four Seasons —Miami, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Employee discount
- Flexible schedule
Senior Project Management Specialist
Banetti —Miami, FL
- Bachelor's degree
- Organizational skills
- Experience equivalent to degree accepted
Application Specialist
FONTAINEBLEAU DEVELOPMENT LLC —Aventura, FL
- Continuous improvement
- QuickBooks
- Construction experience
Quick Apply
Senior Civil Rights Specialist
Florida International University —Miami, FL
- $60,000 - $70,000 a year
- Online Application
- Master's degree
- University
- Bachelor's degree
Supply Chain Optimization & Transformation Specialist – Hybrid (Tri-County Area)
University of Miami —Miami, FL
- Full-time
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Senior Network & Systems Administrator
Miami Dolphins and Hard Rock Stadium —Miami Gardens, FL
- Full-time
- Background check
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
Quick Apply
Surgery Scheduler
HCA Florida Head/Neck Surg Specialists —Miami, FL
- Full-time
- Surgery
- No experience needed
- No travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Experience Specialist 1, Full Time
University of Miami —Miami, FL
- Full-time
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Surgery Scheduler
HCA Florida Miami-Dade Surgical Specialists —Coral Gables, FL
- Full-time
- Surgery
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply

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senior application support specialist jobs near miami, fl

Patient Experience Specialist, Per Diem

University of Miami -
Miami, FL

Apply Now

Job Details

Part-time

Benefits

Health insurance
Dental insurance

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

The Patient Experience Specialist functions as a bridge between patients and the health system, providing support and assistance for patient experience concerns and complaints. The Patient Experience Specialist performs detailed work on the timely and thorough review of complex and sensitive feedback and complaints to correctly classify and direct each case to the appropriate individual(s) or department(s) for resolution. The Patient Experience Specialist will collaborate with clinical and administrative colleagues. Understand internal policies and procedures, ensure feedback, complaints, and grievances are handled per internal and external guidelines and regulations, and optimize outcomes to increase patient satisfaction.

CORE JOB FUNCTIONS

Provide service excellence support to all patients, their loved ones, UHealth professionals, and support staff creating positive, memorable patient experiences.
Play a key role in contributing to a peaceful healing environment, enhancing communication and connection with patients, families, and staff.
Perform daily rounds on patients, collecting accurate documentation of confidential and all other pertinent information within the feedback module database used by the department.
Acts as a liaison and resource for patients and families via telephone or in person, addressing questions or concerns.
Assist with recognizing, understanding, reporting, and resolving patient concerns to the primary nurse or leader to solve in the moment.
Escalate/hand off complex complaints that cannot be resolved at the bedside or in the moment to the Senior Specialist.
Utilize conflict resolution skills, exercise proper judgment, and understand departmental and organizational resources to address or triage patient concerns and complaints to the correct individual(s) or department(s).
Investigate and follow up with the patient and family member with the resolution of the case.
Contribute to team goals and strategies and identify process and system improvement opportunities.
Utilize active listening with care and empathy to assist patients in obtaining resolutions.
Apply patient satisfaction best practices at each interaction and when handling sensitive or potentially challenging, threatening, and hostile situations.
Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive. It may be expanded to include other duties or responsibilities as necessary. Opportunities for upward movement are available with a minimum of 2 years as a Specialist and demonstrating exemplary work ethic and commitment.

CORE QUALIFICATIONS

Bachelor’s Degree in relevant field preferred.
Minimum three years of relevant experience preferred

Knowledge, Skills, and Attitudes:

Skill in completing assignments accurately and with attention to detail.
Ability to maintain effective interpersonal relationships.
Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Commitment to the University’s core values.
Ability to work independently and in a collaborative environment.
Proficiency in computer software (i.e., Microsoft Office).
Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Part time

Employee Type:

Temporary-Intermittent

Pay Grade:

Apply Now

Refine Your Search

senior application support specialist jobs in miami, fl

Patient Experience Specialist, Per Diem

Regulatory Analyst 1 - Remote

Sr Desktop Support Specialist

Test Engineer - Fluids | New Glenn (Mid to Senior | D and 3rd Shift)

Sr Shop Diesel Mechanic

Sr. Mobile Diesel Mechanic

EP Technologist

EP Technologist

Attorney Partner

Senior Generator Technician

Member Engagement Specialist

Reservations Sales Specialist (Based in Miami)

Senior Project Management Specialist

Application Specialist

Senior Civil Rights Specialist

Supply Chain Optimization & Transformation Specialist – Hybrid (Tri-County Area)

Senior Network & Systems Administrator

Surgery Scheduler

Patient Experience Specialist 1, Full Time

Surgery Scheduler

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