Top 23 Service desk analyst Jobs in Miami, Fl

Helpdesk Support (Nightshift 11PM-8AM)
VITAS Healthcare —Miramar, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Technology Operations Analyst - IT Operations & Support
180 Seminole Hard Rock Support Services —Davie, FL
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
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2d
Help Desk Analyst
Florida International University —Miami, FL
- $38,000 - $42,000 a year
- Online Application
- Research
- Mid-level
- Windows
Senior Service Desk Analyst, Support
CITRIN COOPERMAN ADVISORS LLC —Coral Gables, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- 3 years
- Analysis skills
Service Desk Analyst
Lennar —Miami, FL
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
- Paid parental leave
- Health insurance
MSSP Analyst L1
SilverSky —Fort Lauderdale, FL
- Microsoft Outlook
- Computer literacy
- 11+ years
Quick Apply
Service Desk Team Lead
Stellar IT Solutions LLC —Miami, FL
- $35 - $40 an hour
- Mid-level
- Supervising experience
- Mentoring
Quick Apply
IT Business Analyst - Asset Management
TekSynap —Miami, FL
- $58,000 - $64,000 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- System design
- Mid-level
- SQL
Quick Apply
Business Systems Analyst
Broward County Tax Collector —Fort Lauderdale, FL
- Full-time
- Computer science
- Computer Science
- Customer service
- Paid training
- Paid holidays
Business Analyst
PROTOCOL INFOTECH —Doral, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Referral program
IT Security Analyst (USI5)
VSE AVIATION INC (US) —Doral, FL
- Full-time
- Background check
- Azure
- Computer Science
Senior Analyst, Onboard Revenue (CCL)
Carnival Cruise Line —Miami, FL
- Full-time
- 6 years
- Computer Science
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
2d
Full Stack Web Developer, Fuel Performance & Decarbonization
CCL/ABG —Miami, FL
- Full-time
- Computer science
- Computer Science
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
10d
FinOps AI / ML Engineer Assoc Director
Accenture —Miami, FL
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Sales
- Paid holidays
- Disability insurance
2d
Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply

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Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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service desk analyst jobs near miami, fl

Helpdesk Support (Nightshift 11PM-8AM)

VITAS Healthcare -
Miramar, FL

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
IT department experience

Full Job Description

The Help Desk Analyst provides first-level technical support to computer users throughout the organization. This position is responsible for investigating, diagnosing, and resolving routine software, hardware, networking, and other computer-related issues.

Candidates must be available to work varying shifts. The specific schedule and hours for this position will be determined based on operational needs.

Essential Duties and Responsibilities

Answer, evaluate, and prioritize incoming requests for technical assistance received by telephone, voicemail, email, and in person.
Provide support to users experiencing hardware, software, networking, and other technology-related issues.
Gather relevant information about reported problems and guide users through diagnostic procedures to identify the source of the issue.
Determine whether technical problems are related to hardware components such as modems, printers, cables, telephones, or other equipment.
Perform problem recognition, research, isolation, resolution, and follow-up for routine user issues.
Escalate complex or unresolved problems to a supervisor or the appropriate technical support team.
Document technical issues, troubleshooting steps, and resolutions accurately and thoroughly.
Communicate professionally with users and provide timely updates regarding the status of their requests.

Qualifications

Five years of general information technology experience.
Three years of specific experience providing customer or technical support.
Ability to manage multiple assignments and priorities simultaneously.
Ability to communicate tactfully and professionally, both verbally and in writing, with department leaders, managers, coworkers, users, and vendors.
Strong problem-solving, customer service, and interpersonal skills.
Working knowledge of computers, internet-based systems, and automated applications.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited college or university, or the international equivalent, preferred.

Equal Employment Opportunity

VITAS Healthcare is an Equal Opportunity Employer and is committed to providing employment opportunities without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

EOE/AA M/F/D/V

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

Competitive compensation
Health, dental, vision, life and disability insurance
Pre-tax healthcare and dependent care flexible spending accounts
Life insurance
401(k) plan with numerous investment options and generous company match
Cancer and/or critical illness benefit
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Legal Insurance
Roadside Assistance
Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS

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service desk analyst jobs in miami, fl

Helpdesk Support (Nightshift 11PM-8AM)

Technology Operations Analyst - IT Operations & Support

Help Desk Analyst

Senior Service Desk Analyst, Support

Service Desk Analyst

MSSP Analyst L1

Service Desk Team Lead

IT Business Analyst - Asset Management

Sr. Analyst, Enterprise Service Desk

Business Systems Analyst

Business Analyst

IT Security Analyst (USI5)

Senior Analyst, Onboard Revenue (CCL)

Full Stack Web Developer, Fuel Performance & Decarbonization

FinOps AI / ML Engineer Assoc Director

Analyst, Enterprise Service Desk

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