Top 54 Ticket agents Jobs in Miami, Fl

Guest Service Agent- AVE Station
Brightline Trains —Miami, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
MIA - Passenger Service Agent
Eastern Airlines LLC —Miami, FL
- Part-time
- 18 years or older
- Customer service
- Computer literacy
Quick Apply
5d
Coordinator, Social Media
Formula 1 Crypto.com Miami Grand Prix —Miami Gardens, FL
- Weekends as needed
- Background check
- Mid-level
- Children
- Disability insurance
- Health insurance
Quick Apply
6d
Passenger Assistant Agent- Wheelchair Part Time
Menzies Aviation —Miami, FL
- $21.91 an hour
- Overtime
- Background check
- 18 years or older
- Experience working with individuals with disabilities
4d
Bilingual Sales Agent
PR Global Reservations LLC —Doral, FL
- $17 an hour
- Weekends as needed
- Spanish
- English
- In-person
- Paid training
- Disability insurance
Quick Apply
Show Ambassador (Weekend Shifts)
Museum of Ice Cream —Miami, FL
- $18 a year
- Part-time
- Bar
- 18 years or older
- Customer service
- Employee assistance program
Quick Apply
4d
Passenger Service Agent
Triangle Services of Florida Inc —Miami, FL
- From $21.91 an hour
- Weekends as needed
- 18 years or older
- Sales
- English
Front Desk Agent - Soho Beach House Miami
Soho House & Co. —Miami Beach, FL
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Representative
Redion —Pembroke Pnes, FL
- Overtime
- Hybrid work
- Background check
- Customer service
- English
- Travel reimbursement
- Paid parental leave
Quick Apply
Claims Representative
Redion —Pembroke Pines, FL
- Overtime
- Hybrid work
- Mid-level
- Communication skills
- Travel reimbursement
- Paid parental leave
Quick Apply
7d
Cargo Traffic Agent (MIA)
Korean Air —Miami, FL
- $45,000 - $55,000 a year
- Weekends as needed
- US work authorization
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Agent II (Overnight)
Resorts World OMNI LLC —Miami, FL
- Overnight shift
- Basic math
- English
- High school diploma or GED
Quick Apply
HELPDESK AGENT
Care Resource Community Health Center —Miami, FL
- Background check
- Spanish
- English
Customer Support Agent I
Bayside Support Services —Plantation, FL
- $38,480 a year
- 8 hour shift
- Computer literacy
- English
- Office
- Paid parental leave
- Disability insurance
Quick Apply
7d
Front Desk Agent II
Hilton Miami Downtown —Miami, FL
- $17 an hour
- Weekends as needed
- Basic math
- English
- Hotel
Quick Apply
Esme Hotel Overnight Front Desk Agent
Think Hospitality —Miami Beach, FL
- $20 - $22 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply
11d
Hotel Overnight Front Desk Agent - Costa Hollywood
Think Hospitality —Hollywood, FL
- $20 - $22 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply
5d
Specialist, Business Development & Sales Administration
Carnival Cruise Line —Miami, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Employee stock purchase plan
- Paid holidays
Quick Apply
8d
IT Support Agent
L7 Solutions —Fort Lauderdale, FL
- $14 - $16 an hour
- Weekends as needed
- Office
- Microsoft Office
- QuickBooks
- Disability insurance
- Health insurance
Quick Apply
Guest Service Rep /Front Desk Agent (3-4 days includes Sat & Sun)
Schulte Hospitality Group —Miramar, FL
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply

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ticket agents jobs near miami, fl

Guest Service Agent- AVE Station

Brightline Trains -
Miami, FL

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Retail sales transactions
Foreign language proficiency
Passenger baggage assistance
Experience working with individuals with disabilities
Phone communication
Basic math
Greeting customers
Moving
Answering guest questions
Wheelchair mobility assistance
Credit card payment processing
Passenger special needs assistance
Cash register operations
Decision making
Responding to passenger inquiries
Experience working with individuals with physical disabilities
1 year
Clean workspace maintenance
Local attractions guest recommendation
Guest rapport building
Suggestive selling
Entry level
Client interaction via phone calls
Fare transaction assistance

Full Job Description

Your Purpose:
As a Guest Service Agent at Brightline’s station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and the surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest satisfaction.
Pay Rate - $20.00 an hour

Your Role:

Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm.
Support team success: Collaborate effectively with coworkers and contribute to a positive, service focused environment.
Demonstrate product and policy knowledge: Understand ticketing, reservations, and fare structures, booking guidelines, and special services such as wheelchair assistance.
Provide proactive service: Anticipate guests' needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features.
Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed.
Offer alternatives and upsell: Provide thoughtful options when requests cannot be met fulfilled and recommend enhanced experiences when appropriate.
Maintain the station environment: Follow grooming standards, assist with baggage check in and checkpoint screening, and keep all areas neat, clean, and functional.
Process transactions accurately: Complete ticket sales, refunds, upgrades, and credit based purchases with accuracy and efficiency.
Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner.
Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and Department communications and notifications are promptly reviewed.

If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

Knowledge Skills & Abilities:

You love working with people, staying upbeat for hours on end (including

in stressful times, and skillfully adapting your communication style to fit a diverse group of people.

You can assist special needs guests, such as those in need of wheelchair assistance, when needed.
You have sound judgment and think and act independently.
Your verbal and listening skills are excellent and geared towards superior guest satisfaction, in person and over the phone.
You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation. Standing, walking, being on your feet all day, and being physically active for the entire Shifts are things you embrace.
You can lift/carry diverse sizes and weights of baggage short distances, and push a wheelchair occasionally. While you do not have to be a whiz, you have basic math skills.
You are at least 18 years old.
You can work shifts, including weekends and holidays. The ability to speak multiple languages is not required, but a PLUS.

Work Environment:
Works in a clean, air-conditioned office space, free of noise, dust, and humidity.

Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements.

Travel:
None

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Under the Americans with Under the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Quick Apply

Refine Your Search

ticket agents jobs in miami, fl

Guest Service Agent- AVE Station

MIA - Passenger Service Agent

Coordinator, Social Media

Passenger Assistant Agent- Wheelchair Part Time

Bilingual Sales Agent

Show Ambassador (Weekend Shifts)

Passenger Service Agent

Front Desk Agent - Soho Beach House Miami

Customer Service Representative

Claims Representative

Cargo Traffic Agent (MIA)

Front Desk Agent II (Overnight)

HELPDESK AGENT

Customer Support Agent I

Front Desk Agent II

Esme Hotel Overnight Front Desk Agent

Hotel Overnight Front Desk Agent - Costa Hollywood

Specialist, Business Development & Sales Administration

IT Support Agent

Guest Service Rep /Front Desk Agent (3-4 days includes Sat & Sun)

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