Top 48 Voice acting Jobs in Miami, Fl

Chat Lead
Windstar Cruises —Miami, FL
- Full-time
- Mid-level
- Quality control
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
10d
Editor, Consumer Industry
Deloitte —Miami, FL
- $88,600 - $163,100 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Manager, Editor, Government and Public Services (GPS)
Deloitte —Miami, FL
- $88,600 - $163,100 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Senior Copywriter II
Lifted, an Upwork Company™ —Miami, FL
- Contract
- Remote
- Research
- 8 years
- Bachelor's degree
Quick Apply
Sales Representative, Door to Door
Breezeline —Miramar, FL
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Paid holidays
Specialist, Residential Field Sales
Breezeline —Miramar, FL
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Paid holidays
Ralph Lauren Part-Time Sales Professional
Ralph Lauren —Aventura, FL
- Part-time
- Microsoft Outlook
- Ability to walk for extended periods
- Office
Luxury Sales Associate PT
Ralph Lauren —Aventura, FL
- Part-time
- Microsoft Outlook
- Ability to walk for extended periods
- Office
VP, Retention & LTV
Grüns —Miami, FL
- $225,000 - $250,000 a year
- Remote
- Senior level
- Leadership
- Paid time off
Quick Apply
Overnight Hotel Front Desk Supervisor
JW Marriott Marquis Miami —Miami, FL
- $18 - $20 an hour
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- English
- Travel reimbursement
- Paid holidays
Quick Apply
5d
Ralph Lauren Sales Professional - Full-Time - Aventura Mall
Ralph Lauren —Aventura, FL
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
9d
Part-time Gym Attendant
Porto Vita Property Owners Association, Inc. —Aventura, FL
- $17 an hour
- Part-time
- English
- Ability to climb stairs
- High school diploma or GED
Quick Apply
10d
ATR - MIAMI - Customer Support Director
Avions de Transport Regional (ATR) GIE —Miami, FL
- Email
- Travel
- Communication skills
- Commercial
- Health insurance
- Paid time off
LCS - Service Delivery Manager
United Data Technologies —Hollywood, FL
- Full-time
- Remote
- Pass drug screening
- Bachelor's degree
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
Solutions Engineer - Remote
Siena AI —Miami, FL
- Full-time
- Remote
- Mid-level
- 3 years
Healthcare Simulation Operations Specialist - College of Nursing & Health Sciences
Florida International University —Miami, FL
- $43,000 - $48,000 a year
- Weekends as needed
- Background check
- Anatomy knowledge
- Computer Science
- Flexible schedule
Senior Editor, Economics & Financial Services
Deloitte —Miami, FL
- $113,100 - $208,300 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Behavioral Health Tech
Westcare —Pembroke Pines, FL
- $18 - $20 an hour
- Full-time
- Bilingual
- CPR Certification
- Microsoft Excel
Quick Apply
Chromebook Sales Specialist
2020 Companies, Inc. —Hialeah, FL
- $18 an hour
- Full-time
- Google Workspace
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Outside Sales Rep
United Rentals, Inc. —Miami, FL
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
4d

I want to receive the latest job alert for voice acting in miami, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

voice acting jobs near miami, fl

Chat Lead

Windstar Cruises -
Miami, FL

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Pet insurance

Qualifications

Live chat
AI chatbots
Employee onboarding
Visitor query response
Texting/chatbox tools
Team leadership
Coaching
Answering guest questions
Performance feedback (performance evaluation method)
Metrics Reporting
Mid-level
Brand representation
Brand voice
Key Performance Indicators
Phone customer support
Quality assurance
Team training
Quality control
Customer engagement
Call monitoring
New hire orientation
Responding to passenger inquiries
CRM system proficiency
AI-driven automation
Content review
Communication skills

Full Job Description

Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.

Our Mission: Enriching Lives Through Travel

Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.

Job Summary:

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition toward AI-augmented service delivery. The Chat Lead maintains the Windstar standard of personalized, 180 degrees from Ordinary guest experiences across every digital touchpoint.

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long as you live in one of these states:

AR, AZ, FL, LA, MN, TX, and WI.

Own the chat queue as primary channel, ensuring prompt, accurate, and brand-aligned responses to guest inquiries across live and AI-assisted conversations.
Monitor AI virtual agent interactions in real time, identifying opportunities to optimize scripting, escalation triggers, and guest experience quality.
Co-own the guest-facing virtual agent alongside the AI Admin Lead, reviewing performance, providing front-line feedback, and coordinating content updates that reflect live guest inquiry trends.
Partner with the AI Admin Lead to flag chat-specific performance gaps, suggest workflow improvements, and support platform configuration updates.
Serve as backup support for inbound voice, outbound, and OCC (Onboard Cruise Consultant) functions during high-volume periods.
Maintain up-to-date knowledge of Windstar's itineraries, yacht products, promotions, and policies to provide accurate and compelling guest-facing information.
Support quality assurance review of chat transcripts, identifying coaching opportunities and escalating recurring issues to the supervisor.
Contribute to the onboarding and training of new agents on chat protocols, digital service standards, and AI-assisted tools.
Track and report on personal and team chat performance metrics; proactively identify trends requiring leadership attention.
Other duties as assigned.

2+ years of experience in a contact center or customer service role; cruise or luxury travel experience preferred.
Demonstrated comfort with digital communication platforms and emerging technology tools; experience with AI-assisted or chat-based service is a plus.
Strong written communication skills with the ability to represent the Windstar brand voice across digital channels.
Ability to multitask across simultaneous chat interactions while maintaining accuracy and a guest-first mindset.
Collaborative team player with flexibility to support voice channels when needed.
Proficiency in standard contact center CRM tools; familiarity with AI-assist platforms is an advantage.

Benefits:

For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.

EEO:

Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Quick Apply

Refine Your Search

voice acting jobs in miami, fl

Chat Lead

Editor, Consumer Industry

Manager, Editor, Government and Public Services (GPS)

Senior Copywriter II

Sales Representative, Door to Door

Specialist, Residential Field Sales

Ralph Lauren Part-Time Sales Professional

Luxury Sales Associate PT

VP, Retention & LTV

Overnight Hotel Front Desk Supervisor

Ralph Lauren Sales Professional - Full-Time - Aventura Mall

Part-time Gym Attendant

ATR - MIAMI - Customer Support Director

LCS - Service Delivery Manager

Solutions Engineer - Remote

Healthcare Simulation Operations Specialist - College of Nursing & Health Sciences

Senior Editor, Economics & Financial Services

Behavioral Health Tech

Chromebook Sales Specialist

Outside Sales Rep

I want to receive the latest job alert for voice acting in miami, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected