Top 2187 Workforce Jobs in Miami, Fl

Workforce Management Specialist
180 Seminole Hard Rock Support Services —Hollywood, FL
- Weekends as needed
- Salesforce
- Mid-level
- Analysis skills
Quick Apply
File Clerk - Per Diem
Quotient Sciences —Miami, FL
- Part-time
- 18 years or older
- Microsoft Excel
- Computer literacy
Quick Apply
Talent & Workforce Consulting Manager - Utilities
Accenture —Miami, FL
- $87,400 - $293,800 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Disability insurance
AmeriCorps Member Workforce Specialist
GOODWILL INDUSTRIES OF SOUTH FLORIDA INC —Miami, FL
- Seasonal
- Classroom
- Spanish
- Computer literacy
Technical Workforce Coordinator
Wärtsilä —Fort Lauderdale, FL
- Mid-level
- Office
- 3 years
4h
Healthcare Workforce Advisory Senior Manager
Accenture —Miami, FL
- $122,700 - $338,300 a year
- Full-time
- 8 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Workforce Dimensions Transformation Senior Manager
Deloitte —Miami, FL
- $180,200 - $355,100 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
Talent & Workforce Consultant - Banking
Accenture —Miami, FL
- $59,100 - $205,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
13d
Workforce Development and Financial Coach
Hispanic Unity of Florida —Hollywood, FL
- Email
- Mid-level
10d
Program Manager, GreenLight Miami
GreenLight Fund —Miami, FL
- $95,000 - $98,300 a year
- Full-time
- Mid-level
- Office
- Children
- COVID-19 protective measures
- Paid parental leave
2h
Talent & Workforce Consulting Manager, Chemicals & Natural Resources
Accenture —Miami, FL
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Talent & Workforce Consulting Manager - Insurance
Accenture —Miami, FL
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
13d
Staff Assistant I, Flight
American Airlines —Miami, FL
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
6h
Receptionist
Ryan Specialty —Miami, FL
- $26 - $33 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Paid holidays
Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources
Accenture —Miami, FL
- $122,700 - $338,300 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Workforce Navigator (Case Management)
OIC of South Florida Inc —Miami, FL
- $45,000 a year
- Full-time
- Spanish
- High school
- English
- AD&D insurance
- Disability insurance
Quick Apply
Coordinator, PEN America Florida
PEN America —Coral Gables, FL
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Research
- Office
- Commuter assistance
- Paid holidays
Head of Solution Consulting, Workforce
Socure —Miami, FL
- $215,000 - $260,000 a year
- Full-time
- Office
- Bachelor's degree
- Product management
Associate Client Advocate
WTW —Miami, FL
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Paid jury duty
- Health savings account
Senior Director of Career Services and Workforce Partnerships
FVI School of Nursing and Technology —Miami, FL
- $95,000 - $115,000 a year
- Full-time
- Hybrid work
- Spanish
- 7 years
- English
- AD&D insurance
- Disability insurance
Quick Apply

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workforce jobs near miami, fl

Workforce Management Specialist

180 Seminole Hard Rock Support Services
Hollywood, FL

Quick Apply

Job Details

Full-time

Qualifications

Spreadsheets
Productivity software
Cross-functional communication
Excel data analysis

Full Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Workforce Management Specialist is responsible for ensuring the right people are scheduled at the right time to meet operational demand, service-level objectives, and labor cost targets. The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors.

Responsibilities

Scheduling Optimization: Designs fair, compliant schedules maximizing coverage and efficiency.
Real-Time Decisioning: Acts quickly on live signals to protect SLAs and productivity.
Data Storytelling: Packages insights into clear narratives for operators and executives.
Tool Savvy: Comfortable with WFM platforms and spreadsheets; contributes to tool/process rollouts.
Key performance indicators Service Level / ASA / Abandon Rate achieved versus plan. Schedule Adherence & Interval Compliance across teams. Occupancy and Shrinkage within targets. Cost-to-Serve / Labor Utilization improvements versus baseline.
Monitors real-time ACD work state of agents, schedule and break adherence, and agents exceeding thresholds.
Flexible shifts aligned to operational windows; occasional evenings/weekends during peak periods or events; cross-functional collaboration with multiple departments.
Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.
Approves discretionary activities to increase occupancy and take advantage of high availability.
Administration of intraday schedule changes.
Delivers regular and ad-hoc reports on time as requested by the internal and external clients.
Performs other duties and assignments as directed.
Work closely with the operations team to analyze and help improve their delivery processes
Hold yourself accountable for measurable, high-quality, and timely results.
Care for Hard Rock brand by holding self accountable by being a brand ambassador.
Comply with all departmental and company policies, including Seminole Gaming’s and Hard Rock’s business ethics guidelines and property-specific protocols.
Assist with projects and other duties as requested or assigned

Qualifications

2 to 4+ years in Workforce Management (scheduling, intraday) or adjacent operations analytics roles.
Proficiency with WFM software (e.g., NICE/IEX/Salesforce) and advanced Excel/Sheets.
Strong analytical and problem-solving skills; ability to translate data into actionable staffing decisions.
Clear communication and stakeholder partnering across Operations, Vendor BPOs.
Ability to create reports in Excel and forecast results
Attention to detail and a high level of accuracy
Ability to multitask, focus, and complete reports for extended periods
Experience managing schedules and KPIs in multi-site or global operations.
Familiarity with labor agreements and equity in scheduling practices.
Exposure to contact center metrics and intraday methodologies.
Bachelor’s degree in Business, Operations, Statistics, or related field (or equivalent experience).

Quick Apply

Refine Your Search

workforce jobs in miami, fl

Workforce Management Specialist

File Clerk - Per Diem

Talent & Workforce Consulting Manager - Utilities

AmeriCorps Member Workforce Specialist

Technical Workforce Coordinator

Healthcare Workforce Advisory Senior Manager

Workforce Dimensions Transformation Senior Manager

Talent & Workforce Consultant - Banking

Workforce Development and Financial Coach

Program Manager, GreenLight Miami

Talent & Workforce Consulting Manager, Chemicals & Natural Resources

Talent & Workforce Consulting Manager - Insurance

Staff Assistant I, Flight

Receptionist

Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources

Workforce Navigator (Case Management)

Coordinator, PEN America Florida

Head of Solution Consulting, Workforce

Associate Client Advocate

Senior Director of Career Services and Workforce Partnerships

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