Top 177 Guest service agent Jobs in Miami

Front Desk Agent
Better Talent —Miami, FL
- $16 an hour
- Weekends as needed
- Spanish
- Basic math
- English
- Health insurance
- Paid time off
Quick Apply
4d
Sales Associate
Massage Envy by JEM Wellness Brands —Coral Gables, FL
- 18 years or older
- High school diploma or GED
- Clinic
- Wellness program
- Disability insurance
Quick Apply
Guest Service Agent
AC Hotel Miami Aventura —Miami, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
13d
Guest Service Agent
AC Miami Wynwood —Miami, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hampton Inn & Suites Miami Wynwood / Design District —Miami, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hersha Hospitality Management, LP —Miami, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Kimpton Hotels & Restaurants —Miami, FL
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Overnight Front Office Agent
Loews Hotels & Co, Miami Beach —Miami Beach, FL
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
6d
Guest Services Agent
Pyramid Hotel Group —Miami, FL
- $16 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Paid time off
5d
Guest Services Agent
The Elser Hotel & Residences —Miami, FL
- Full-time
- Computer literacy
- Residential
- Hotel
3d
Guest Service Agent
Hilton garden inn/ Homewood suites Dolphin mall —Doral, FL
- From $17 an hour
- Part-time
- Bilingual
- Computer skills
- In-person
- Free parking
- Health insurance
Quick Apply
6d
Front Desk Agent
MCR Hotels —Miami, FL
- $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Services Agent
Hotel Continental Tapestry by Hilton —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Pyramid Hotel Group —Miami, FL
- $16 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Paid time off
5d
Front Desk Agent
KW Property Management LLC —Miami Beach, FL
- $25 an hour
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Guest Services Agent
Hampton Inn & Suites by Hilton - Miami Brickell Downtown —Miami, FL
- $16 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- US work authorization
- Paid training
Quick Apply
Front Desk Agent (Part Time)
KW PROPERTY MANAGEMENT & CONSULTING —Miami, FL
- $20 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Front Desk Agent
NFC Amenity Management —Miami, FL
- $17 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Front Desk Agent
The Gale South Beach —Miami Beach, FL
- $20 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
Overnight Front Desk Agent - Grayson Hotel
Think Hospitality —Miami, FL
- $21 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply

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guest service agent jobs near miami

Front Desk Agent

Better Talent -
Miami, FL

Quick Apply

Job Details

Full-time
$16 an hour
4 days ago

Benefits

Health insurance
Paid time off

Qualifications

Cash amount verification
Financial transaction processing
Basic math
English
High school diploma or GED
Making change
Property management systems (PMS)

Full Job Description

Company Overview

Hotel Arya is a premier hospitality property located in Miami, part of the MVR Group portfolio. As a leading boutique hotel, we specialize in delivering exceptional guest experiences while maintaining the highest standards of service and professionalism. Hotel Arya combines personalized service with the flexibility and modern amenities today’s travelers expect, driven by a commitment to maximizing guest satisfaction and profitability

Our company is built on the values of trust, excellence, service, teamwork, care for our people, and resourcefulness. These values guide our commitment to delivering outstanding hospitality experiences while maintaining operational and financial integrity.

Position Summary

Hotel Arya is looking for a polished, guest-focused Front Desk Agent to be the face of our boutique hotel in Miami.

In this role, you will create welcoming first and last impressions, manage check-ins and check-outs, support reservations, respond to guest needs, and help keep daily front desk operations running smoothly. The ideal candidate thrives in a fast-paced hospitality environment, communicates with warmth and professionalism, and takes pride in delivering 5-star guest experiences.

Core Competencies

Trust: Acts with integrity in every guest and team interaction. Handles sensitive guest information, payments, and complaints with full accountability and discretion.
Excellence: Holds a high personal standard for every touchpoint of the guest experience. Takes initiative to go beyond the basics and deliver service that exceeds expectations.
Service: Puts the guest first in every situation. Responds with urgency, warmth, and care to create seamless, memorable stays from check-in to check-out.
Teamwork: Communicates openly and collaborates effectively with housekeeping, maintenance, and management to ensure smooth operations across all shifts.
Resourcefulness: Finds creative, practical solutions to guest challenges and operational issues. Leverages available tools and systems to work efficiently and smartly.

What You’ll Do

Welcome guests warmly and complete check-in and check-out procedures accurately and efficiently
Serve as the main point of contact for guest inquiries, requests, and concerns
Manage reservations, room assignments, guest profiles, and special requests using Visual Matrix PMS
Process payments, issue receipts, and maintain accurate billing records
Coordinate with housekeeping, maintenance, and other departments to ensure room readiness and guest satisfaction
Communicate clearly and professionally by phone, email, and in person
Handle guest complaints and service recovery situations with empathy and confidence
Maintain a clean, organized, and welcoming front desk and lobby area
Uphold Hotel Arya’s brand standards in appearance, communication, and guest interaction
Support upselling opportunities for room upgrades, amenities, and hotel services

Required Qualifications

Minimum 1 year of front desk, guest services, or hospitality experience
Experience with property management systems or similar hotel software
Strong verbal and written communication skills in English
Bilingual Spanish skills are a plus
Ability to work flexible shifts, including mornings, evenings, weekends, and holidays
Professional appearance and demeanor
Strong problem-solving skills and ability to remain calm under pressure
Basic math and cash handling accuracy
High school diploma or equivalent required
A hospitality or tourism degree is a plus

Compensation, Benefits & More

Compensation: $16 per hour (with bonus potential based on performance)

Benefits:

Paid time off such as
PTO, sick days, and vacation days
Health insurance

Schedule: Flexible shifts, including mornings, evenings, weekends, and holidays in rotation

Job Type: W2, Full-time position

Location: Miami, FL

Quick Apply

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