Top 4124 Guest experience manager Jobs in Miami Beach, Fl

Guest Experience Manager
EAST Miami —Miami, FL
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Assistant Guest Experience Manager
Four Seasons —Miami, FL
- Full-time
- Spanish
- Computer literacy
- English
Guest Relations Manager
Marriott International, Inc —Miami Beach, FL
- $69,000 - $90,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Assistant Manager, Guest Experience | Lincoln Road, Miami Beach
Lululemon —Miami Beach, FL
- $25.03 - $42.34 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Guest Services Manager
Marriott International, Inc —Bal Harbour, FL
- $63,000 - $81,000 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- On-the-job training
5d
Manager, Guest Experience
The Florida Panthers —Fort Lauderdale, FL
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
- On-the-job training
Quick Apply
Manager, Guest Port Experience
Princess Cruise Line —Fort Lauderdale, FL
- Weekends as needed
- Hybrid work
- Up to 50% travel
- 5 years
- Office
- Employee stock purchase plan
- Health insurance
Quick Apply
2d
Manager, Fan Strategy & Experience
Inter Miami CF LLC —Miami, FL
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
House Manager & Personal Assistant
Sage Haus —Miami Shores, FL
- $40 - $45 an hour
- Part-time
- Background check
- Research
- Mid-level
- Mileage reimbursement
- Pet insurance
Quick Apply
House Manager & Family Assistant (with flexible meal prep support)
Sage Haus —Miami Shores, FL
- $40 - $50 an hour
- Part-time
- Hybrid work
- Background check
- Research
- Office
- Mileage reimbursement
Quick Apply
Sales Manager
Holiday Inn Fort Lauderdale Airport —Hollywood, FL
- $59,402.67 - $60,000.00 a year
- Full-time
- Microsoft Word
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
Italian Rosticceria Manager
Joey's Italian Café —Miami, FL
- $70,000 - $75,000 a year
- Weekends as needed
- Hospitality
- ServSafe
- English
- Health insurance
- Dental insurance
Quick Apply
8d
Patient Care Nurse Supervisor, 2 South Medsurg, $20000 Bonus,FT
Baptist Health South Florida —Coral Gables, FL
- $46.02 - $61.21 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
Operations Manager - Audio Visual, Event Technology
Pinnacle Live —Miami Beach, FL
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Dental insurance
- Paid time off
Quick Apply
8d
Restaurant Manager
Sixty Vines —Miami, FL
- $55,000 - $75,000 a year
- Weekends as needed
- Casual dining restaurant
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
LUXURY SERVICE CONCIERGE
CAR CLUB —Miami, FL
- $18 an hour
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Outlook
- Paid time off
Quick Apply
Patient Care Supervisor (Nurse Supervisor), Oncology, $20000 Bonus,FT
Baptist Health South Florida —Miami, FL
- $46.02 - $61.21 an hour
- Full-time
- Nursing
- Hospital
- Bachelor of Science
- Wellness program
- Health insurance
Director of Housekeeping
Confidential —Miami Beach, FL
- Weekends as needed
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician
Indian Creek Country Club —Indian Creek Village, FL
- Full-time
- Carpentry
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Marketing Manager — Franchised Concepts & Travel Plazas
Areas USA, Inc —Miami, FL
- $95,000 - $105,000 a year
- 5 years
- Writing skills
- Analysis skills
Quick Apply

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guest experience manager jobs near miami beach, fl

Guest Experience Manager

EAST Miami -
Miami, FL

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Job Details

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Foreign language proficiency
Hotel and accommodations payment processing
Hotel policy compliance
Financial transaction processing
Managing teams in a customer support role
Processing cash transactions
Answering guest questions
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
Mid-level
Frontline customer support management
Organizational skills
Property management systems (PMS)
Leading team collaboration initiatives
Deposits
Hotel staff training
Hotel and accommodations guest complaints handling
2 years

Full Job Description

Guest Experience Manager

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Miami?

EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.

Job Overview

This role Manages the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Guest Experience Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

Ensures efficient guest registration, check out and telephone service.
Observes Guest Experience Host and ensures that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly.
Directs and trains front office staff. Assists in new-hire and on-going training. Directs and assists guest experience team members and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule.
Ensures all necessary reports and forms are completed daily
Liaise with other departments and necessary outside contracts to ensure excellent service delivery
Handle all guest complaints and inquiries in a courteous and efficient manner

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

Minimum 2 years of Supervisor experience
Able to work a flexible schedule, including weekends and holidays
Strong interpersonal and communications skills, outgoing and people orientated. Excellent command of both written and spoken English. Proficiency in a second language would be a definite advantage

The Cherries on Top (Nice-to-Haves):

Used HMS, HotSOS, REX systems in the past
Knowledge of the local area, roadways, and services
Speaks more than one language

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

Dine at our team Canteen and save on meals!
Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
Enjoy discounts at our restaurants and bars.
Speak up & put your own ideas into actions. Think differently!
Discounted transportation passes and parking nearby.
Enjoy an annual paid Fun Leave, a day dedicated of having a blast!

Quick Apply

Refine Your Search

guest experience manager jobs in miami beach, fl

Guest Experience Manager

Assistant Guest Experience Manager

Guest Relations Manager

Assistant Manager, Guest Experience | Lincoln Road, Miami Beach

Guest Services Manager

Manager, Guest Experience

Manager, Guest Port Experience

Manager, Fan Strategy & Experience

House Manager & Personal Assistant

House Manager & Family Assistant (with flexible meal prep support)

Sales Manager

Italian Rosticceria Manager

Patient Care Nurse Supervisor, 2 South Medsurg, $20000 Bonus,FT

Operations Manager - Audio Visual, Event Technology

Restaurant Manager

LUXURY SERVICE CONCIERGE

Patient Care Supervisor (Nurse Supervisor), Oncology, $20000 Bonus,FT

Director of Housekeeping

Maintenance Technician

Marketing Manager — Franchised Concepts & Travel Plazas

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