Top 19 Phone operator Jobs in Miami Beach, Fl

PBX ATTENDANT (Phone Operator)
JW Marriott Miami —Miami, FL
- $17 an hour
- Full-time
- Hotel
- US work authorization
- Entry level
- Travel reimbursement
- Paid holidays
Quick Apply
6d
Telephone/PBX/AYS Operator
Eden Roc Miami Beach —Miami Beach, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Communications Specialist (PBX)
Four Seasons —Miami Beach, FL
- Weekends as needed
- Administrative experience
- US work authorization
- Military encouraged
- Employee discount
11d
Communication Center Operator
Borinquen Health Care Center —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
4d
PBX OPERATOR
Grand Beach Suites Hotel —Miami Beach, FL
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Switchboard Operator Full Time Days : Job ID 164587
North Shore Medical Center —Miami, FL
- Full-time
- Entry level
Quick Apply
Communication Center Operator
Borinquen Health Care Center, Inc —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
4d
Hospital Communications Specialist, 11a-930p, Friday, Saturday, Sunday, Monday
Jackson Health —Miami, FL
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
Telephone Operator
ROBERT DAVID MALOVE PA —Fort Lauderdale, FL
- $40,000 - $50,000 a year
- Full-time
- Organizational skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Telecommunications Operator, PBX Services
Baptist Hospital of Miami —Miami, FL
- $16.00 - $18.94 an hour
- Hospital
- High school diploma or GED
- 1 year
- Wellness program
- Health insurance
Telephone Operator (Full-Time)
Larkin Community Hospital —Hialeah, FL
- Full-time
- Spanish
- English
- High school diploma or GED
Switchboard Operator
Larkin Community Hospital —South Miami, FL
- Spanish
- English
- High school diploma or GED
PBX Operator
Trump International Beach Resorts - Sunny Isles —Sunny Isles Beach, FL
- Part-time
- Computer literacy
- Mid-level
- Hotel
Switchboard Operator - PD
Larkin Community Hospital —South Miami, FL
- Bilingual
- High school diploma or GED
- Organizational skills
Quick Apply
Telephone Operator
Mount Sinai Medical Center - Florida —Miami, FL
- Full-time
- Spanish
- Hospital
- High school diploma or GED
- Wellness program
- Disability insurance
Quick Apply
3d

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PBX ATTENDANT (Phone Operator)

JW Marriott Miami -
Miami, FL

Quick Apply

Job Details

Full-time
$17 an hour
6 days ago

Benefits

Travel reimbursement
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Operator switchboards
Greeting customers
Answering guest questions
Phone call screening
Fax machines
Telephone systems
Hotel and accommodations guest complaints handling
Faxing
Two-way radios
Entry level

Full Job Description

Location:

JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA

Belong

Be a part of an inclusive environment
Be your authentic self
Be a part of something bigger than you
Be a part of a community far beyond our walls

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you.

Compensation: Hourly

Schedule: Full-Time

Position Type: N-Management

Benefits

Health Insurance
Dental and Vision
Paid Time Off
401K
Parking and Metro Reimbursement
Travel Perks and Benefits
Recognition and Rewards
Growth Opportunities
Holiday pay
Free Meals
Free uniforms
Free life insurance
Free short-term disability
…and much more!

JOB SUMMARY

Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet.

JOB SPECIFIC TASKS

Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Thank guests with genuine appreciation and provide a fond farewell.
Address guests' service needs in a professional, positive, and timely manner.
Operate telephone switchboard station in order to answer telephone calls.
Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless).
Transfer guests with internet access issues to the internet service provider's customer support line.
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
Activate and deactivate guest room message lights as appropriate.
Test beepers and radios to ensure communications equipment works properly.
Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls.
Log all guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation of guest problems and solution.
Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Answer, record, and process all guest calls, requests, questions, or concerns.
Receive, record, and relay messages accurately, completely, and legibly.
Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Accept and record wake-up call requests and deliver to appropriate department.
Deliver wake-up calls for guests at requested time.
Follow up with guest regarding satisfaction with guest-related issues.
Respond to special requests from guests/residents with unique needs.
Notify Security of any guest reports of theft.

Our Mission

We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability

SOCIAL MEDIA SITES

Marriott Careers: https://www.youtube.com/user/MarriottJobs

JW Marriott Miami

Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/

Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en

Facebook: https://www.facebook.com/JWMarriottHotelMiami/

Twitter: https://twitter.com/jwmarriottmia?lang=en

Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/

E-VERIFY

MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Quick Apply

Refine Your Search

phone operator jobs in miami beach, fl

PBX ATTENDANT (Phone Operator)

Telephone/PBX/AYS Operator

Communications Specialist (PBX)

Communication Center Operator

PBX OPERATOR

Switchboard Operator Full Time Days : Job ID 164587

Communication Center Operator

Hospital Communications Specialist, 11a-930p, Friday, Saturday, Sunday, Monday

Telephone Operator

Telecommunications Operator, PBX Services

Telephone Operator (Full-Time)

Switchboard Operator

PBX Operator

Switchboard Operator - PD

Telephone Operator

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