Top 33 Tourism Jobs in Miami Beach, Fl

Guest Services Agent
the goodtime hotel —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Experience Manager
Mondrian South Beach —Miami Beach, FL
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
5d
Arena Tour Guide
Miami HEAT —Miami, FL
- Part-time
- Experience equivalent to degree accepted
- Associate's degree
- Communication skills
Quick Apply
Overnight Front Office Supervisor
the goodtime hotel —Miami Beach, FL
- $30 - $32 an hour
- Overnight shift
- Merchandising
- Mid-level
- Hotel
Front Desk Host - $20/HR
Andaz Miami Beach —Miami, FL
- $20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Free parking
- Employee stock purchase plan
Tour Guide & Game Day Receptionist
Miami Marlins —Miami, FL
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
3d
Bell Attendant
Delano —Miami Beach, FL
- Full-time
- Entry level
Quick Apply
Concierge
Delano —Miami Beach, FL
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
Quick Apply
Front Desk Agent - PBX
PALMS SOUTH BEACH INC —Miami Beach, FL
- $17 an hour
- Part-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
4d
Tour Guide
Blue Umbrella Tours —Miami Beach, FL
- $2,000 - $4,000 a month
- Part-time
- Public speaking
- Communication skills
- Outdoor work
Quick Apply
10d
Community Growth & Events Manager
MOSIDA, LLC —Miami, FL
- $50,000 - $65,000 a year
- Full-time
- Google Workspace
- Public speaking
- Mid-level
- Employee discount
Quick Apply
6d
Naturalist
Guest Services, Inc. —North Miami Beach, FL
- $17 an hour
- Full-time
- Public speaking
- English
- High school diploma or GED
Night Auditor
the goodtime hotel —Miami Beach, FL
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
Historian/Destination Speaker
American Cruise Lines —Fort Lauderdale, FL
- Evenings as needed
- Public speaking
- Mid-level
- Time management
Quick Apply
Yacht Service Specialist
Four Seasons —Miami, FL
- $34,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Bachelor's degree
- US work authorization
10d
Manager Guest Services
Resorts World OMNI LLC —Miami, FL
- Basic math
- Mid-level
- Hotel
Quick Apply
12d
Bellboy/Girl
Crew Life at Sea —Miami, FL
- Entry level
Aventura Mall Concierge
Aventura Mall —Aventura, FL
- Part-time
- Bilingual
- Computer literacy
- Basic math
Bellperson
Resorts World OMNI LLC —Miami, FL
- Computer literacy
- English
- Hotel
Quick Apply
Aventura Mall Concierge
Shopping Center Management d b a Turnberry Associates —Aventura, FL
- Part-time
- Bilingual
- Computer literacy
- Basic math

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Guest Services Agent

the goodtime hotel -
Miami Beach, FL

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

the goodtime hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., 6th St. and 7th St. - providing unparalleled branding exposure to the millions of tourists who visit Miami each year.

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

tourism jobs in miami beach, fl

Guest Services Agent

Guest Experience Manager

Arena Tour Guide

Overnight Front Office Supervisor

Front Desk Host - $20/HR

Tour Guide & Game Day Receptionist

Bell Attendant

Concierge

Front Desk Agent - PBX

Tour Guide

Community Growth & Events Manager

Naturalist

Night Auditor

Historian/Destination Speaker

Yacht Service Specialist

Manager Guest Services

Bellboy/Girl

Aventura Mall Concierge

Bellperson

Aventura Mall Concierge

I want to receive the latest job alert for tourism in miami beach, fl

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