Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Responds to complaint calls in order of priority to, set traps, capture loose, stray, sick, injured, or abandoned animals; investigate animal abuse, neglect, and/or nuisance.
Conducts general investigations of animal related problems including, but not limited to animal cruelty and neglect, aggressive and dangerous dogs, animals running at-large, barking, permitting, licensing and impounding of animals all which may involve hostile, irate or distressed members of the public, in a tactful, professional and effective manner.
Patrols an assigned zone in order to identify/capture stray animals, responds to calls/complaints, and enforces animal care ordinances; captures a variety of animals in order to protect the community and to protect animals from injury/death.
Apprehends and confines stray, injured, aggressive/dangerous and nuisance animals in the most safe, humane and approved manner possible. Transports animals to sheltering facility and/or veterinary clinic.
Performs routine medical procedures/evaluation upon animals while in the field including but not limited to, conducts basic medical triage as needed; euthanize animals if necessary and permitted; and administers first-aid when necessary.
Performs routine medical procedures/evaluation upon incoming animals including but not limited to, administers oral and injectable medications; conducts basic medical triage as needed; euthanize animals if necessary and permitted; and administers first-aid when necessary.
Mediates animal issues between citizens; educates members of the public about laws and regulations on animal care; takes immediate action if necessary; gathers evidence and information for further investigation as indicated; documents information; consults with supervisors and/or management staff regarding cases of a complex or unusual nature; works with local law enforcement agencies, issues civil citations to responsible parties for animal-related issues; provides testimony on investigations and findings; performs related duties as assigned.
Maintains and uses controlled drugs in accordance with law and policy for humane euthanasia, sedation or chemical capture of animals.
Works with other community professionals such as police officers, court officials and veterinarians.
Prepares written investigative reports that may be introduced as legal court evidence.
Answers telephone calls from citizens and dispatches calls for service to other field staff on a rotational basis as assigned.
Interacts with the public in order to educate people regarding animal behavior, animal care ordinances, and basic animal care procedures; explains Broward County animal care policies, procedures, and fees; assists with adoptions, and resolves animal care ordinance related issues.
Assists public with issues of pet identification and reuniting pets with their owners.
Responds to night emergency calls on a rotating basis; assists fellow specialists as requested and/or necessary; works overtime as necessary to complete duties.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.
Operates a laptop/computer and other common office equipment necessary to complete the duties assigned.
Operates issued animal capture, restraint and transport equipment necessary to complete the duties assigned.
Transports shelter animals to appropriate veterinarian hospital, participates in public events as directed, and communicates well with other employees, public and administrative staff.
Performs general clerical tasks, provides backup coverage to other officers and dispatch as needed, participates in meetings and special assignments as directed.
Assists in shelter cleaning and maintenance, euthanasia and care of impounded animals when needed.
Performs other related duties, tasks, assignments and/or responsibilities as assigned