Top 227 Care concierge Jobs in Miami Fl

Front Desk Agent II
Hilton Miami Downtown —Miami, FL
- $17 an hour
- Weekends as needed
- Basic math
- English
- Hotel
Quick Apply
Patient Experience Concierge, Patient Experience
South Miami Hospital —South Miami, FL
- $16.00 - $17.84 an hour
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health insurance
Weekend Overnight Front Desk
Bozzuto —Miami, FL
- $21.00 - $21.63 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Residential
Administrative Assistant - Concierge Home Care Agency
Figs Home Care Alliance —Miami, FL
- $20 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Office
Quick Apply
5d
Guest Service Agent - Embassy Suites by Hilton Miami Airport
Hilton —Miami, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
9d
Patient Care Coordinator
VITAS Healthcare —Miramar, FL
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
ON-CALL Receptionist
Belmont Village Aventura —Aventura, FL
- $19 an hour
- Per diem
- Background check
- English
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
1d
Wynwood - Front Desk | Part-Time (Overnight)
5th Avenue Concierge —Miami, FL
- Up to $15 an hour
- Part-time
- Customer service
- Computer literacy
- Residential
Quick Apply
6d
VIP Concierge
Luxury Rentals —Miami Beach, FL
- From $41,000 a year
- Weekends as needed
- English
- Analysis skills
- Children
Quick Apply
Concierge Customer Service Agent
Aroma360 —Miami, FL
- $23 - $24 an hour
- Full-time
- Mid-level
- Contracts
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk / Concierge
Radkin LLC —Fort Lauderdale, FL
- $17 an hour
- Overtime
- Computer literacy
- Residential
- Conflict management
- Paid time off
Quick Apply
Concierge Coordinator - Hybrid
University of Miami —Miami, FL
- Full-time
- Hybrid work
- Bachelor's degree
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Patient Experience Concierge
HCA Florida Mercy Hospital —Miami, FL
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Desk Agent - Soho Beach House Miami
Soho House & Co. —Miami Beach, FL
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Receptionist
Veliz & Associates, PA. —Coral Gables, FL
- $20 an hour
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Doorman - RIVANI Class X
Black Briar Management —Miami, FL
- $25 - $28 an hour
- Full-time
- Spanish
- English
- Residential
- Free parking
Quick Apply
Room Attendant - Embassy Suites by Hilton Miami International Airport
Hilton —Miami, FL
- $17 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
14d
Digital Content Coordinator - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- $22.50 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Animal Care Attendant (Flexible Working Hours)
Destination Pet LLC —Fort Lauderdale, FL
- From $14 an hour
- Part-time
- Ability to walk for extended periods
- Ability to climb stairs
- Ability to stand for extended periods
- 401(k)
- Flexible schedule
Quick Apply
Bell Attendant
Four Seasons —Miami, FL
- Weekends as needed
- Hotel
- US work authorization
- Military encouraged
7d

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care concierge jobs near miami fl

Front Desk Agent II

Hilton Miami Downtown -
Miami, FL

Quick Apply

Job Details

$17 an hour

Qualifications

Customer communication
Basic math
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Staff training
Receptionist experience within hospitality industry

Full Job Description

SUMMARY:

Accommodates guests of the hotel by performing the following duties. Essential duties and responsibilities of this position include the following (other duties may be assigned as needed) must be able to work flexible schedule including weekends and holidays.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Greets, registers, and assigns rooms to guests following established check-in/check-out procedures.
Handles early check ins professionally and according to standards
Completes AM and/or PM checklists as assigned by a Supervisor, Front Office Manager or MOD.
Issues room keys and follows room key safety procedures.
Transmits and receives telephone messages, Answers inquiries pertaining to hotel services; registration of guests, shopping, dining, entertainment, and travel directions.
Handles all in-house guest requests for housekeeping amenities and Engineering issues through HotSoS or radio as needed.
Follows up with all requests to ensure completion in a timely manner
Keeps records of room availability and guests accounts
Enrolls guests in Hhonors membership program as required by Hilton Corporation
Follows all upsell procedures and incentive programs
Makes reservations for in-house room extensions, walk ins, and as needed as well as confirm reservations including sending email confirmation pages.
Maintains knowledge of various room types and rates.
Computes bills, collects payment, and makes change for guests.
Makes restaurant, transportation, or entertainment reservations and arranges for tours.
Utilizes the front office computer system.
Answer to all text messages from guests through Kipsu system
Answer all incoming calls promptly in a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
Welcome hotel guests with a smile in person and over the phone, an emphasis on fulfilling guest requests, and following instructions as well as Hilton and Resorts World Standards and procedures.
Knowledge of the hotel and hotel areas.
Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care

Retrieve mail, small packages and facsimiles for guests as requested
Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
Respond to special requests for services including dry cleaning, special amenities, pre-arrival amenities, etc.
Register VIP guests, as needed
Promote Company marketing programs and distribute printed materials, as needed
Handle any amenities from groups at check in time

Able to handle multi telephone lines and guests waiting in line in person.
Able to handle guest concerns or complaints while using the HEART model and Make It Right program.
Work closely with the bell desk staff to coordinate the efficient delivery of guest luggage and following up on guest requests.
Distribute mail to the correct destination.
Ensure that wake up calls are entered accurately in the system. Log wake up calls, faxes, notes, letters and mail, packages and guests requests at needed.
Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an engineer, a security officer and a housekeeper.
Responsible for maintaining the front office area clean, organized and stocked at all times including lobby area as needed
Able to handle hotel emergency procedures and situations with maturity and professionalism.
Perform tasks and projects as delegated by the Front Office Manager, Front Office
Assistant Manager, Sales or Resident Manager.
May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed
Provide courteous, professional and friendly service at all times
Able to solve day to day problems first hand without having to contact a supervisor/manager as trained
Other related duties.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information to resolve conflicts.
Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error.
Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
Ability to see and hear in order to observe and detect signs of emergencies.
Able to stand for long period of times

WORK EXPERIENCE & EDUCATION REQUIREMENTS:

High School Diploma or GED.
Six months to one-year minimum front desk experience at any hotel brand required.
Able to train new staff member
Must be able to communicate clearly with guests, customers, supervisors and fellow employees.
Must be able to calculate figures and amounts and apply basic addition, subtraction and multiplication.
Fluent in English mandatory

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

care concierge jobs in miami fl

Front Desk Agent II

Patient Experience Concierge, Patient Experience

Weekend Overnight Front Desk

Administrative Assistant - Concierge Home Care Agency

Guest Service Agent - Embassy Suites by Hilton Miami Airport

Patient Care Coordinator

ON-CALL Receptionist

Wynwood - Front Desk | Part-Time (Overnight)

VIP Concierge

Concierge Customer Service Agent

Front Desk / Concierge

Concierge Coordinator - Hybrid

Patient Experience Concierge

Front Desk Agent - Soho Beach House Miami

Receptionist

Doorman - RIVANI Class X

Room Attendant - Embassy Suites by Hilton Miami International Airport

Digital Content Coordinator - Signia by Hilton Diplomat Beach Resort

Animal Care Attendant (Flexible Working Hours)

Bell Attendant

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