Top 460 Customer advocate Jobs in Miami Fl

Call Center: Telecare Registered Nurse (RN) -OVERNIGHT
VITAS Healthcare —Miramar, FL
- $33 - $39 an hour
- Weekends as needed
- Nursing
- Anatomy knowledge
- RN License
- Disability insurance
- Health insurance
Quick Apply
Call Center: Telecare Registered Nurse (RN)
VITAS Healthcare —Miramar, FL
- $33 - $39 an hour
- Weekends as needed
- Nursing
- Anatomy knowledge
- RN License
- Disability insurance
- Health insurance
Quick Apply
Pricing Assistant
Master Electronics —Miami, FL
- $22 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Paid holidays
3d
AT&T Wireless Associate
Bayfront Strategies —Miami, FL
- From $4,500 a month
- Full-time
- Background check
- Spanish
- English
- Paid training
- Opportunities for advancement
Quick Apply
3d
Job Coach
Easter Seals South Florida, Inc —Miami, FL
- $48,000 - $55,000 a year
- Full-time
- Background check
- Current TB test
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
7d
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Patient Disability Advocate
HCA Florida Kendall Hospital —Miami, FL
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Service Representative
WorldVia —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Patient Care Specialist (Front Desk) - Miami Beach Urgent Care at Miami Beach Urgent Care
Miami Beach Urgent Care —Miami Beach, FL
- $18 - $20 an hour
- Part-time
- Spanish
- Sanitation
- Urgent Care
- Health insurance
- Opportunities for advancement
Quick Apply
Patient Access Representative
University of Miami —Miami, FL
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Patient Advocate Part-Time (Medical Cannabis)
Ayr Wellness —Miami, FL
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
Customer Support Representative (Customer Advocate)
Alorica —Hialeah, FL
- $18 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Free parking
- Paid training
10d
Executive & Personal Assistant, Chairman
Best Buddies Int. Inc —Miami, FL
- $70,000 - $85,000 a year
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Writing skills
Quick Apply
EHS Specialist
Amazon.com Services LLC —Pembroke Park, FL
- $27 - $33 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Health insurance
Customer Success Manager II
Meltwater Group —Miami, FL
- $48,000 - $107,000 a year
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Room Attendant
Kimpton Hotels & Restaurants —Miami, FL
- $17 an hour
- Hotel
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Service Legal Assistant
Rubenstein Law, P.A. —Miami, FL
- $22 an hour
- Full-time
- Spanish
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative- UHealth SoLé Mia
University of Miami —North Miami, FL
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Patient Care Concierge I
CLAREMEDICA HEALTH PARTNERS LLC —Miami, FL
- Microsoft Outlook
- Computer literacy
- BLS Certification
Quick Apply
Rep, Hospital Provider Relations HP
Molina Healthcare —Miami, FL
- $19.84 - $38.69 an hour
- Full-time
- Medical office experience
- Mid-level
- Training & development
- Health insurance

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Call Center: Telecare Registered Nurse (RN) -OVERNIGHT

VITAS Healthcare -
Miramar, FL

Quick Apply

Job Details

Full-time
$33 - $39 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Nursing policy compliance
Anatomy knowledge
RN License
Phone communication
Acute care facility experience
Medical treatment knowledge
Conflict management
Typing
Client interaction via phone calls

Full Job Description

Salary Range: $33-$39/hr

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours.

Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols.
Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN’s.
Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed.
Provides support and collaboration with Telecare staff to ensure favorable patient outcomes.
Provides bereavement support to families.
Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction.
Reviews all entries in the record made by Telecare LPN/LVN’s and Patient Care Coordinators and ensures compliance with documentation Standards.
Participates in the orientation of new team members as assigned by the supervising manager.
Attends regularly scheduled in-services, staff meetings, and educational conferences.
Develops and achieves professional growth goals and objectives, and reviews with supervising manager on a monthly basis.
Seeks certification in the specialty of hospice nursing when qualified to do so.
Instructs and documents appropriate use of medications, home medical equipment and supplies.
Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services.
Promotes a customer service-oriented approach to care delivery.
Supports and promotes all Care Connection Center cultural platforms.
Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance adherence, and quality standards.
Performs other job duties as required.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management.

QUALIFICATIONS

A minimum of two years’ experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required.
One year of customer service/call center experience preferred.
Eligible for licensure in other states VITAS Triage services are located.
Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.
Ability to work as a team player and multi-task.
Proficient in customer conflict resolution and crisis management.
Proficient in telephone techniques including phone etiquette, and handling of calls.
Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics.
Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff.
Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
Ability to type 40 WPM.

EDUCATION

Graduate from an accredited school with an associate or bachelor’s degree in Nursing.

CERTIFICATE & LICENSURE

Current Registered Nurse License(s) (with no current/pending restrictions) required.

Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license.

May be required to obtain additional nursing licenses, based on business needs.

ACCOMMODATIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

Competitive compensation
Health, dental, vision, life and disability insurance
Pre-tax healthcare and dependent care flexible spending accounts
Life insurance
401(k) plan with numerous investment options and generous company match
Cancer and/or critical illness benefit
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Legal Insurance
Roadside Assistance
Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS

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Refine Your Search

customer advocate jobs in miami fl

Call Center: Telecare Registered Nurse (RN) -OVERNIGHT

Call Center: Telecare Registered Nurse (RN)

Pricing Assistant

AT&T Wireless Associate

Job Coach

Contact Center Associate 1 - UHealth Connect (Remote)

Patient Disability Advocate

Customer Service Representative

Patient Care Specialist (Front Desk) - Miami Beach Urgent Care at Miami Beach Urgent Care

Patient Access Representative

Patient Advocate Part-Time (Medical Cannabis)

Customer Support Representative (Customer Advocate)

Executive & Personal Assistant, Chairman

EHS Specialist

Customer Success Manager II

Room Attendant

Customer Service Legal Assistant

Patient Access Representative- UHealth SoLé Mia

Patient Care Concierge I

Rep, Hospital Provider Relations HP

I want to receive the latest job alert for customer advocate in miami fl

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