Manager, Stadium Security
Department: Security
Direct Supervisor: Director, Security
Status: Full-time
Summary:
The Security Manager is responsible for the management of the day-to-day security, event security and emergency preparedness and response protocols for Hard Rock Stadium. This position is responsible for the planning and implantation of security for emergency preparedness protocols, dark days, and events at Hard Rock Stadium. Additionally, this position will develop and manage an affective training program for Part-Time Building and Event Security Leads and Part-Time Security Staff to ensure their development meets or exceeds industry standards.
The Security Manager will have the needed background to support the management of the building and event security staff, to include but not limited to a background in public venue security, emergency management experience, law enforcement or the military. This manager will be expected to have strong verbal and written communication skills with the responsibility to communicate at all levels in an appropriate manner. Lastly, this position will liaison with law enforcement as needed to ensure both venue and public safety guidelines are met.
Location:
- This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Responsibilities:
- Oversee event security operations for 100 + events per year.
- Manage staff and event escalated responses and emergency situations.
- Train, develop, and recognize event security staff for proper program execution. The Security Manager is responsible for collaborating with the Senior Manager of Security and Parking and building operations teams to keep the safety standards for the building up to date and within compliance of all applicable regulations.
- Lead and direct Building Security, medical services, fire marshal, law enforcement, and report writers to ensure the protection of the arena, team and assets.
- Serve as manager on duty for Building and Event Security Officers while conducting employee evaluations for all officers on the shift to include: Security Leads, Security Supervisors and Security Officers.
- Manage the card access, key system, and camera systems on stadium grounds, as well as employee badging and vehicle decal management.
- Maintain industry standards for asset protection, access control systems, CCTV and other facility security policies and procedures designed to enhance the security and safety for the arena and organization.
- Oversee the installation and maintenance of security camera system including to the back-end storage system as well as lens and camera dome cleaning for optimal camera viewing.
- Consult with the events department to develop and implement safety and security plans and corresponding event security staffing templates for every event at Hard Rock Stadium.
- Works with the Director of Stadium Security to administer and manage a computerized incident and event reporting system (ISS – 24/7). Require and coordinate data input from security staff, contract security, and law enforcement.
- Ensure compliance with National Football League security mandates and protocols.
- Identify potential or existing security risks to the overall organization, identify and implement resolutions.
- Keep up to date on industry security best practices.
Qualifications:
- Bachelors or Advanced Degree in a related field, or related equivalent experience.
- 3-5 five years of experience in a leadership role as a security manager, preferably in the sports and entertainment industry.
- Previous experience in law enforcement, venue security management, or the military is preferred.
- Must have knowledge in the field of alarms, CCTV and access control systems.
- Must have a flexible schedule and the ability to work long hours, including overnights, evenings, weekends and holidays. This is an Event based position. Reliability is strongly measured.
- Excellent interpersonal and leadership skills with diverse staff, tenacious work ethnic and strong, written communication skills.
- An above average knowledge of computer programs and software, such as Microsoft Office.
- Skilled in assessing security risks and needs.
- Must be detail-oriented and highly organized with an ability to simultaneously handle multiple tasks and adapt to change.
- Must be able to complete projects and resolve issues expeditiously, independently and with minimal supervision; must be able to show initiative and good judgment.
Featured Benefits:
- Medical, dental, and vision insurance
- Life insurance (including voluntary coverage for spouses and children)
- Long term disability insurance
- Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
- Employee gym, subsidized lunch program, and discounts on a variety of products and services
- 401k, Paid time off (PTO), and company holidays
The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.
