Top 1 Game master Jobs in Miami Fl

Escape Room Game Master
Escapology Fort Lauderdale —Fort Lauderdale, FL
- $14 - $21 an hour
- Weekends only
- Background check
- 18 years or older
- High school diploma or GED
- Employee assistance program
- Employee discount
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Game Master
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Escape Room Game Master

Escapology Fort Lauderdale
Fort Lauderdale, FL

Quick Apply

Job Details

Part-time
$14 - $21 an hour
6 days ago

Benefits

Employee assistance program
Employee discount
Flexible schedule

Qualifications

Computer operation
Teamwork
Interpersonal skills
High school diploma or GED
Attention to detail
Event customer service

Full Job Description

We are seeking positive, outgoing, and customer focused people to join our team at the Fort Lauderdale location! Come be a part of a fun yet challenging team-oriented environment geared for entertaining the public... will provide all necessary training!
Responsibilities
Escapology Game Masters will ensure an excellent customer experience for everyone!
Additional responsibilities include:

Deliver an excellent and professional customer service experience
Answering the phone (questions, scheduling, booking customers, etc)
Meet and greet customers with a warm welcome and positive attitude
Customer check-in (including waivers, payments, etc)
Pre-game services (explains the rules, game, story, etc)
Running multiple games at once (monitor, provide hints, support, etc)
Communicating with the entire team and interacting with customers
Deal with any issues effectively, efficiently, and graciously
Post-game experience (game debrief, pictures, etc)
Resetting game room quickly and correctly for next customers
Cleaning and disinfecting game rooms and common areas around venue
Perform general tasks around the venue to assist in its operation
Upsell games and merchandise to customers
Take direction from management and execute accordingly and effectively
Maintain company standards (training, safety, apparel, etc)

Qualifications
Escapology Game Masters must possess excellent communication and customer service skills. The ideal game master is organized, detail-oriented, and enthusiastic about serving customers.
Additional qualifications include:

18 years of age or older
High school diploma or equivalent preferred
Availability to work evenings and weekends (including holidays); requires flexibility
Outgoing and confident with good communication skills, and good at speaking to groups
Ability to multitask and manage high pressure situations (problem solving, quick thinking)
Takes directions well and completes tasks thoroughly without cutting corners
Good initiative and does necessary tasks without needing prompting
Has good attention to detail
Able to work within a team and is a good team player
Ability to stand for extended periods, bend, and regularly lift up to 20 pounds
Ability to pass a background check
Customer service and escape room industry experience preferred
Experience with social media, marketing, event planning/management, electronics and computer/network technology, and basic handyman skills are a plus

Future
After successfully completing the training program, and as the team grows, other positions may be considered. We're all about employee development and support career advancement.
Job Type: Part-time
Pay: $14.00 - $21.00 per hour
Expected hours: 10 – 25 per week
Schedule:

Day shift
Evening shift
Every weekend
Monday to Friday
Night shift
Weekends as needed
Weekends only
Holidays

Work Location: In person

Pay: $14.00 - $21.00 per hour

Benefits:

Employee assistance program
Employee discount
Flexible schedule

Work Location: In person

Quick Apply

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Escape Room Game Master

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