Top 11 Help desk analyst Jobs in Miami Fl

Service Desk Analyst
Lennar —Miami, FL
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
- Paid parental leave
- Health insurance
Help Desk Analyst
Florida International University —Miami, FL
- $38,000 - $42,000 a year
- Online Application
- Research
- Mid-level
- Windows
Analyst, Helpdesk II
Alcora Corporation —Doral, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Quality Assurance Analyst
Benelynk —Fort Lauderdale, FL
- $70,000 - $80,000 a year
- Full-time
- Remote
- Microsoft Excel
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
6d
IT Business Analyst - Asset Management
TekSynap —Miami, FL
- $58,000 - $64,000 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Quality Assurance Analyst
Ubicquia —Fort Lauderdale, FL
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
11d
Analyst, Consumer AI
Carnival Cruise Line —Miami, FL
- Full-time
- Computer Science
- Marketing
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
12d
Business Analyst
PROTOCOL INFOTECH —Doral, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Referral program
SOC Manager
United Data Technologies —Miramar, FL
- Full-time
- Hybrid work
- Computer Science
- Pass drug screening
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
9d

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Information Systems Technician
Hialeah —Hialeah, FL
Information System Technician must have a minimum of two years paid work experience in a business/computer related field, during which the person shall have had…
$40,839.50 - $79,509.82 a year
IT Support Technician (Desktop Support) – MIA
Redsis Brasil LTDA —Miramar, FL
✅1+ year of experience in technical support or help desk. We're looking for a technical support professional to provide on-site support to users at Miami…
$35 - $40 an hour
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12d

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Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
Provide technical support to technology consumers via telephone, email, and in- person, ensuring timely resolution of issues during standard business hours and…
$26.44 - $31.25 an hour
Quick Apply
3d
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
Assist in developing training materials and deliver training sessions for state and county staff and child‑serving providers.
$17 - $21 an hour
Quick Apply

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Service Desk Analyst

Lennar -
Miami, FL

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Job Details

Full-time

Benefits

Paid parental leave
Health insurance
Dental insurance
Adoption assistance
Parental leave
Vision insurance
Referral program

Qualifications

Incident Escalation
High school diploma or GED
Escalation handling

Full Job Description

IT Technician I

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service.

A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

Provide hardware, software, and end-user support.
Support others by working on a variety of data management tasks.
Help manage internal client relationships by carrying out standard requests.
Follow best practice support documentation in resolving outstanding tickets.
Provide basic incident resolution and escalation.
Troubleshoot and resolve computer workstation issues.
Enact manufacturer's warranties for equipment repair.
Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details.
Help different divisions prepare and coordinate project plans for the installation of technology equipment.
Resolve printer and copier issues across the division.
Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs.
Maintain, upgrade, install, replace hardware, and software as required.
Report instances of server downtime and LAN/WAN connectivity issues immediately.
Perform basic troubleshooting on LAN/WAN connectivity under guidance.
Provide weekly status reports summarizing activities and outstanding issues.
Monitor and assist with coordinating third-party support contractors.
Perform other duties as assigned by the Onsite IT Manager.

Requirements

Basic understanding of technology standards.
Ability to perform routine work assignments.
Proficient in basic troubleshooting of IT issues.
Good communication and teamwork skills.
Ability to recognize and escalate issues appropriately.
High school diploma required or GED required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
Minimum 1+ years of experience is required.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn< https://www.linkedin.com/company/lennar/ > for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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help desk analyst jobs in miami fl

Service Desk Analyst

Help Desk Analyst

Analyst, Helpdesk II

Quality Assurance Analyst

IT Business Analyst - Asset Management

Quality Assurance Analyst

Analyst, Consumer AI

Business Analyst

SOC Manager

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