WHO WE ARE:
Samuel & Sons has enjoyed more than three quarters of a century of making the impossible possible. And along the way, we've never lost sight of what matters most - the people who've helped us get where we are and the close-knit family feeling that encourages each of us to do our best. Samuel & Sons people have the drive to overcome any obstacle and the spirit to take on any challenge. As a family-owned company with an immense appreciation for its employees, Samuel & Sons is a great place to work. The opportunities are yours for the taking. And the benefits are among the best in the industry. Samuel & Sons continues to maintain its competitive advantage, achieve superior customer satisfaction and improve the overall company performance by creating an inclusive workplace that empowers each employee to make valuable contributions, be as unique as they are, and promote reaching their fullest potential. Samuel & Sons appreciates the rich diversity of the people in the communities where we work. Therefore, we aim to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued and all may contribute to the success of the organization.
Our Core Values
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We are CUSTOMERCENTRIC: The customer is at the heart of everything we do.
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We are HUMAN: See people as people deserving of our trust, respect, and integrity.
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We are UNITED: A community that supports each other through individual perspectives and collaboration.
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We are PASSIONATE: Driven and committed to being better every day.
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We PUSH BOUNDARIES: Move beyond what is by challenging assumptions and embracing change
ABOUT THE ROLE
The Design Consultant or Jr. Design Consultant is a full-time role serving as a key support resource within the showroom, providing exceptional customer service, product guidance, and sales support to clients and internal partners. This role is responsible for managing sample fulfillment, supporting showroom operations, maintaining stockroom organization, and assisting clients with product selection. As an individual contributor, the Junior Design Consultant plays an important role in delivering a positive customer experience while ensuring operational excellence and efficient showroom support.
WHAT YOU WILL DO
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Assist clients with product selection by providing guidance on patterns, colors, trims, and available product options.
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Support sales efforts through suggestive selling and product recommendations that align with client needs and project requirements.
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Coordinate special product requests and custom assignments for showroom clientele.
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Fulfill, package, and ship memo sample requests for the territory
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Prepare, customize, measure, and cut product samples to support client projects and sales opportunities.
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Generate and process reserves, quotations, and customer orders accurately and efficiently.
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Maintain showroom displays and product presentations to ensure an organized and visually appealing environment.
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Manage stockroom organization, inventory of memo samples, and product storage to support operational efficiency.
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Assist with inventory audits and inventory-related activities as needed.
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Partner with Outside Sales Associates by preparing sample packages, supporting client presentations, and fulfilling showroom requests.
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Collaborate with internal departments to ensure timely fulfillment of customer needs and operational requirements.
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Contribute to continuous improvement efforts that enhance showroom operations and customer experience.
Requirements:
WHAT WE'RE LOOKING FOR
Education & Experience
Required
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Associate or Bachelor's Degree.
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1–3 years of customer service, retail, showroom, hospitality, or sales support experience.
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Strong organizational and communication skills.
Preferred
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Showroom, design industry, or luxury goods experience.
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Interior design, textiles, furnishings, or related industry knowledge.
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Experience supporting sales teams and customer-facing environments.
Technical Skills
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Proficiency in Microsoft Office applications.
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Experience with order entry, CRM, or inventory management systems preferred.
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Ability to accurately measure, cut, prepare, and organize product samples.
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Basic understanding of interior design, textiles, trims, or luxury furnishings preferred.
Soft Skills
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Strong customer service orientation.
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Effective verbal and written communication skills.
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Strong organizational and time-management abilities.
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Attention to detail and accuracy.
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Ability to manage multiple priorities in a fast-paced environment.
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Professional presentation and interpersonal skills.
CORE COMPETENCIES
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Client Focus
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Communication
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Problem Solving
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Execution & Productivity
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Accountability
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Technical/Functional Expertise
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Collaboration
WHAT WE OFFER
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Competitive rate plus incentive
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Comprehensive medical, dental, and vision insurance with HSA option
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401(k) plan with a 4% company match
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15 PTO days, floating holiday option, and paid holidays
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Collaborative and professional work environment
Samuel & Sons is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics and celebrates the diversity of its growing team.
We are unable to sponsor or take over the sponsorship of employment Visa at this time.
Recruitment agencies and consultants may not submit resumes/CVs directly to managers through this website. Samuel & Sons does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Samuel & Sons.
Salary:
Based on Experience
Samuel & Sons, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. Samuel & Sons may ultimately pay more or less than the posted range, depending on candidate qualifications. This range may be modified in the future.
