At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
ESSENTIAL FUNCTIONS
The Greeter is the first point of contact for patients and visitors, responsible for creating a welcoming and professional environment. This role assists patients with navigation and transportation needs, provides general information, and supports front desk operations to ensure smooth facility flow.
DUTIES AND RESPONSIBILITIES
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Warmly welcome patients and visitors as they arrive at the care center.
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Provide directions, answer questions, and assist patients with transportation needs such as wheelchair support.
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Support front desk activities including check-in assistance and managing the lobby area.
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Ensure waiting areas remain clean, orderly, and safe for patients and guests.
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Notify clinical and administrative staff of patient arrivals and special assistance requests.
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Support patient satisfaction initiatives through friendly and respectful communication.
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Assist with maintaining logs, visitor check-in procedures, or other assigned tasks.
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Escalate concerns or requests to appropriate personnel when necessary.
SUPERVISORY RESPONSIBILITIES
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This position does not have supervisory responsibilities.
QUALIFICATIONS/REQUIREMENTS
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High school diploma or equivalent required.
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Experience in customer service, hospitality, or healthcare settings preferred.
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Excellent communication and interpersonal skills.
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Ability to multitask and remain calm under pressure.
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Professional demeanor and appearance.
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Bilingual (English and Spanish) preferred.
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards
This job description does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause, with or without notice.
