Top 248 Patient representative Jobs in Miami Fl

Call Center Supervisor
Conceptions Florida —Coral Gables, FL
- From $55,000 a year
- Full-time
- Background check
- Sales
- HIPAA
- Health savings account
- Health insurance
Quick Apply
14d
Patient Services Representative (Dermatology)
Goldman Dermatology of Miami —Miami, FL
- $20 - $22 an hour
- Full-time
- Private practice
- Spanish
- Surgery
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Receptionist Flexible Weekends, nights and Holidays
FastCare LLC —Miami Beach, FL
- Up to $17 an hour
- Overtime
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Medicare Retention Specialist
Solis Health Plans —Doral, FL
- $20 - $21 an hour
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Representative Call Center
Mount Sinai Medical Center - Florida —Miami, FL
- Full-time
- Hybrid work
- Spanish
- Hospital
- English
- Wellness program
- Disability insurance
Quick Apply
5d
Patient Representative I
Mount Sinai Medical Center - Florida —Miami, FL
- Weekends as needed
- High school diploma or GED
- Typing
- Entry level
- Wellness program
- Disability insurance
Quick Apply
14d
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Patient Access Representative 1, Full Time
University of Miami —Miami, FL
- Full-time
- HIPAA
- High school diploma or GED
- Military encouraged
- Health insurance
- Dental insurance
Patient Access Representative 1 (On-Site) (H)
University of Miami —Coral Gables, FL
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Service Response Center Representative, Full Time
University of Miami —Miami, FL
- Full-time
- No experience needed
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
12d
Patient Access Representative 2- Doral
University of Miami —Doral, FL
- Full-time
- High school diploma or GED
- In-person
- 2 years
- Health insurance
- Dental insurance
Patient Access Representative 1
University of Miami —Miami, FL
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Representative / UHealth SoLé Mia
University of Miami —North Miami, FL
- Full-time
- HIPAA
- High school diploma or GED
- Military encouraged
- Health insurance
- Dental insurance
Insurance Verification Representative - Remote (Tri-County Area)
University of Miami —Medley, FL
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Patient Access Representative – Diagnostic Imaging
MIDTOWN WOMEN'S CENTER, LLC —Miami, FL
- Full-time
- Spanish
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
9h
Patient Access Representative Specialist (Onsite) (H))
University of Miami —Coral Gables, FL
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Representative - Per diem- Flex Job ID 1573149
North Shore Medical Center —Miami, FL
- Per diem
- Hospital
- HIPAA
- Inpatient
- Health insurance
- Paid time off
Quick Apply
Patient Access Representative
University of Miami —Miami, FL
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Patient Access Representative 1, Full Time(U)
University of Miami —Miami, FL
- Full-time
- High school diploma or GED
- Military encouraged
- Cleaning
- Health insurance
- Dental insurance
Patient Access Representative 2, Full Time
University of Miami —Miami, FL
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Health insurance
- Dental insurance

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Call Center Supervisor

Conceptions Florida -
Coral Gables, FL

Quick Apply

Job Details

Full-time
From $55,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Foreign language proficiency
Customer communication
Team supervision
Managing teams in a customer support role
Call center experience
HIPAA
High school diploma or GED
Hiring
Conflict management
Project leadership
Medical terminology
Call center management

Full Job Description

Job Overview
Conceptions Florida is looking for a Call Center Supervisor with prior management/supervisor experience in a Call Center. The Call Center Supervisor will oversee call center staff and will be responsible for assigning tasks, motivating and disciplining Call Center employees and assessing their performance.

Responsibilities
· Lead a call center team of 3-4 employees.

· Hire, train, and prepare call center representatives to respond to patient questions and complaints and troubleshoot problems.

· Ensure all Call Center representatives understand and comply with all call center objectives, performance standards, and policies.

· Attend management meetings scheduled by upper management and communicate to the Call Center staff effectively about issues that may impact Call Center representatives.

· Monitoring and evaluating call center representative performance, providing educational opportunities, and taking corrective action, if necessary.

· Oversee the day-to-day operation of the call center systems (i.e. EMR and CRM).

· Drive continuous improvement through CRM analytics dashboard.

· Offer new ideas and suggestions for improvement in the Call Center.

· Demonstrate a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making patient complaints/concerns a priority.

· Ensures 100% adherence to all company policies and procedures.

· Follows HIPAA law and maintains patient privacy/confidentiality.

· Understands and embraces Conceptions Florida and call center operations.

· Praise and share feedback with the call center team regarding their performance, suggest improvements, changes and/or updates as applicable.

· Audit patient phone calls when a patient complaint is received regarding a call center employee or a call center matter.

· Be a visible presence in the Call Center and create strong relationships with the call center team and Conceptions Florida’s supervisors and their respective team.

· Performs other duties as assigned.

Experience
- Excellent communication skills, both verbal and written.

-Call center experience.

-Manager/supervisor experience required.
- Strong analytical abilities to assess call center metrics and performance data.
- Proficiency in English and Spanish is a plus.
- Experience in project management.
- Demonstrated leadership skills with the ability to motivate and inspire teams
- Proven ability to manage, negotiate, and resolve conflicts effectively
- Prior experience in customer service or sales roles is beneficial

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Required)

Language:

Fluent English (Required)
Fluent Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in miami fl

Call Center Supervisor

Patient Services Representative (Dermatology)

Front Desk Receptionist Flexible Weekends, nights and Holidays

Medicare Retention Specialist

Patient Representative Call Center

Patient Representative I

Contact Center Associate 1 - UHealth Connect (Remote)

Patient Access Representative 1, Full Time

Patient Access Representative 1 (On-Site) (H)

Service Response Center Representative, Full Time

Patient Access Representative 2- Doral

Patient Access Representative 1

Patient Access Representative / UHealth SoLé Mia

Insurance Verification Representative - Remote (Tri-County Area)

Patient Access Representative – Diagnostic Imaging

Patient Access Representative Specialist (Onsite) (H))

Patient Access Representative - Per diem- Flex Job ID 1573149

Patient Access Representative

Patient Access Representative 1, Full Time(U)

Patient Access Representative 2, Full Time

I want to receive the latest job alert for patient representative in miami fl

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