Michigan Based Opportunity:
Do you love finding the story hidden in the data? Members First Credit Union is seeking a Data Strategist I in Michigan to design impactful Tableau dashboards, uncover meaningful insights, and help drive strategic decisions across the organization. If you're passionate about SQL, Tableau, data visualization, and transforming information into compelling stories that create business value, we'd love to hear from you. Tableau certification is highly valued.
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Join us to help create thriving communities!
DATA STRATEGIST I
Non-Exempt
Reports to: Data Intelligence Leader
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.
- Analyze and present solutions for new products and offer suggestions on improving existing product performance.
- Define market share and offer insights on opportunities as defined by strategic plan
- Operates as cross functional team member collaborating with peers and winning as a team
- Understand the communities that we serve from not only the data aspect but the member experience and behavior
- Create and present reporting and insights through narrative-driven presentations and/or effective data visualizations to department leaders to achieve business initiatives.
- Fulfills data requests, looking for synergy between requests and usefulness to more than just the person/department requesting
- Supports data system solutions, troubleshoots issues, and resolves incidents while communicating with end user.
- Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through America's Credit Unions within first year of service with M1.
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
- Deliver on the Credit Union’ Service Promises in every service situation.
- Develop a plan to analyze and enhance product lines in alignment with organizational strategy.
- Collaborate with the management team on special projects in relation to strategic initiatives.
- Analyze all branches to create programs/initiatives that drive deposit and loan growth within the branches.
- Analyze membership to find growth opportunities using market segmentation.
- Travel to our Michigan locations on average once per quarter for team meetings, with travel dates mandatory during summits.
- Ensure continued education to maintain and demonstrate knowledge of credit union operations, industry trends, and technologies related to analytics, statistics and reporting.
- Maintain technical knowledge in all required systems including SQL, Tableau, and Snowflake by completing educational opportunities, reviewing professional publications, establishing personal networks and participating in professional societies.
- Troubleshoot and resolve member and internal inquiries in a timely, accurate manner. Provide informed, professional, accurate service and support to all members and teammates.
- Responsible for being knowledgeable of member experience trends, market potential, and generational segment behaviors to ensure a solid future-thinking strategy.
- Promotes a culture of excellence, data-driven discussions, healthy skepticism, intellectual curiosity, knowledge-sharing, and teamwork.
- Other duties, as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
- Strives to exceed credit union, department, and personal goals.
- Works autonomously.
- High level of analytical and problem solving skills.
- Manages projects successfully from start to finish.
- Meets deadlines.
- Excellent attention to detail.
- Teamwork and cooperation oriented.
- Maintains a high level of confidentiality.
- Produces accurate work results.
- Readily keeps others adequately informed.
- Ability to make engaging presentations to groups.
- Presents a professional image.
- Maintains a high level of knowledge.
- The ability to motivate and influence others, as well as obtaining cooperation.
- Must possess excellent interpersonal, presentation, and written communication skills.
- Demonstrated ability to offer new ideas and work with all levels of the organization, including members.
- Excellent organizational skills, attention to details with solid time management skills and well-developed abilities to multi-task.
- Ability to work overtime, attend meetings, seminars and travel.
- Must have flexibility to deal with changing work hours and locations as needed.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion
- Effectively apply and maintain financial counseling concepts, gained through America's Credit Unions' Financial Counseling Certification Program (FiCEP), to promote financial well-being.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to move or transport up to 25 pounds.
- Able to remain stationary for 2-4 hours at a time.
- Must maintain a neat and orderly work area.
- Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
- Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.
- One to three years similar or related experience in data strategy
- A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree in Data, Business Intelligence, Statistics or related fields.
- Excellent analytical skills to conduct thorough research to offer market insights. Ability to provide workable recommendations and solutions to problems.
- Technical knowledge and experience in SQL, Tableau, and Snowflake required.
- Ability to perform analytics within credit union data software
- Ability to use email, presentation software, and Microsoft word and excel are required
Required
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Technical knowledge and experience in SQL, Tableau, and Snowflake required.
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1 - 3 years: Similar or related experience in data strategy
Preferred
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Tableau Certification Preferred
Required
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Bachelors or better
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Bachelors or better in Statistics or related field
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
