Job Summary
We are seeking a highly motivated and detail-oriented Butchery Office Assistant to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our butchery, ensuring that all tasks are performed efficiently and to the highest standards of quality. This position requires a blend of hands-on skills and customer service abilities, making it perfect for individuals passionate about supporting local farmers and serving customers professionally and respectfully.
Responsibilities
- Pulling customer's orders from the freezer when they come to pick up; must be able to lift up to 50 pounds.
- Answering phone calls to take cutting instructions, book appointments, or directing the call as needed, while maintaining a professional attitude.
- Maintain cleanliness and organization of the front lobby area, adhering to all health and safety regulations.
- Provide excellent customer service by assisting customers with placing their orders and inquiries. Training for cutting orders will be done within the first 2 weeks of hire.
- Operate various tools and equipment safely, including hand slicers and vacuum sealers.
- Support inventory management by tracking stock and assisting with ordering supplies as needed.
- Utilize computer systems for booking appointments for the slaughter of livestock, finding previous orders for our customers on Google Drive, and emailing farmers and customers as needed.
- Communicate effectively and professionally with team members and managers to ensure smooth operations within the butchery.
Requirements
- Previous experience in a butchery environment is preferred but not mandatory.
- Strong customer service skills with the ability to interact positively with customers.
- Basic computer literacy is essential; familiarity with phone systems, office management tasks, and Google Suite is a plus.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Must be able to follow instructions accurately and work collaboratively as part of a team.
- A commitment to upholding hygiene standards and safety protocols within the workplace.
Join us in delivering quality products while providing exceptional service to our customers!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Work Location: In person
