Job Overview
Responsible for maintaining the entire hotel property, including the physical building structures, all mechanical, electrical, HVAC systems and related equipment with particular attention towards safety, guest satisfaction, security and asset protection.
Duties and Responsibilities
ESSENTIAL FUNCTIONS
· Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structures of the hotel, all mechanical, electrical, HVAC systems and any other related equipment
· Inform the General Manager and hotel department heads on a regular basis regarding the specific and overall condition of the building structure, related systems and equipment offering knowledgeable, cost effective proposals for maintaining these systems
· Manage and coordinate bids, quotes and contracts for 3rd party vendors
· Ensure all projects, including, but not limited to, routine maintenance, repairs, replacement and renovation projects, are completed on time and according to specifications
· Maintain effective Energy Management and Preventative Maintenance programs and conducting special training for other operating departments on the safe and efficient use of equipment and energy in the hotel
· Work closely with other departments to ensure coordination of maintenance tasks
· Supervise maintenance associates including assisting with hiring, training, evaluations, development and disciplining
· Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts
· Assist with processing requests for personal time off, holidays for team members, schedule changes, overtime, purchase requests and expenditures
· Review guest comments and ensuring that problems are identified and corrected in a timely manner
· Respond to guest requests in a timely, professional and friendly manner to help ensure that we are meeting or exceeding guest expectations
· Act as the safety coordinator for the entire hotel including ensuring that all emergency equipment and systems are inspected, tested and certified per standards
· Maintain a safe work environments throughout the hotel for all associates, enforcing safety guidelines and building awareness about safety
· Ensure compliance with OSHA, Fire & Safety Laws
· Assess critical repairs and facilitate an immediate and cost effective response
· Implement and manage procedures and practices that ensure quality assurance for work performed by hotel maintenance teams
· Ensure that there is an adequate inventory of parts, supplies, tools and materials available through effective ordering
· Perform other duties and special projects as assigned by Management
· May serve as “Manager-on-Duty” as required
Other:
· Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
· Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
· Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
· Ability to travel to attend workshops, tradeshows, conventions, etc.
· May be required to work nights, weekends, and/or holidays
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities
· Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
· Must have exceptional customer service skills
· Ability to read, write and speak English to clearly understand and communicate with employees and guests.
· Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
· Ability to work well in a team environment
· Communications skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
· Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
· Problem solving, reasoning, motivating, organization and training abilities are used often.
WORK ENVIRONMENT / PHYSICAL DEMANDS:
· Job requires working inside as well as out of doors in all weather conditions. Aspects of job may require working in extreme temperatures. Extreme is defined as temperatures sufficient to cause marked bodily discomfort unless the worker is provided with exceptional protection.
· Working in small confined areas in awkward positions is required.
· Physical activities include walking, talking, seeing, hearing, reaching, holding, grasping, stooping, bending, crawling, stretching, kneeling.
· Considerable dexterity of hands, fingers, and wrists is required.
· Ability to walk and stand for long periods is required.
· Ability to lift and carry 100 pounds.
· Ability to use body members, hand tools or other devices to lift, hold and carry materials
Education and/or Experience
· High school or equivalent education required. Bachelor's Degree or technical school degree preferred.
· One+ years of hands-on experience working on minor electrical, painting, plumbing and HVAC repairs preferred. Experience in a hotel engineering department highly desired.
Licenses, certificates or permits:
· Ability to obtain and/or maintain any government required licenses, certificates or permits.
· Compliance with state and local laws is required.
· Must possess a valid driver’s license and acceptable driving record.
Grooming
· All employees must maintain a neat, clean and well-groomed appearance
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay: $60,000.00 per year
Benefits:
Work Location: In person
