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The M365 Copilot Operations Administrator supports the day-to-day operations of the firm’s Microsoft 365 Copilot and Copilot Studio program under the direction of the Copilot Product Owner. This role is responsible for key operational activities including license management, content and community support, change monitoring, usage reporting, Tier 2 support, and maker enablement logistics. The position also helps maintain smooth program operations at scale by supporting governance, compliance, and ongoing platform administration.
The role.
Manage Microsoft 365 Copilot license requests, assignments, utilization tracking, and inventory monitoring.
Maintain Copilot-related content, prompt libraries, and knowledge resources to support user adoption and self-service.
Coordinate training sessions, office hours, community engagement, and ambassador support activities across the firm.
Monitor Microsoft product changes and execute recurring adoption, usage, and reporting processes, including Power BI refreshes and stakeholder communications.
Provide Tier 2 support for Copilot-related issues, document common solutions, and escalate complex matters when needed.
Support sandbox provisioning, access management, and onboarding for Copilot Studio makers and other pilot users.
Maintain agent inventories, publishing coordination, and enablement resources for Copilot Studio solutions.
Assist with governance, compliance coordination, connector monitoring, and operational documentation under the direction of product and security leaders.
Collaborate with internal stakeholders and Microsoft contacts to support continuous improvement of the firm’s Copilot program.
The qualifications.
Bachelor’s degree in Information Systems, Computer Science, or related field required.
Experience with Microsoft 365 Copilot and related Microsoft 365 applications.
Proficiency with Power BI, including reporting, data preparation, and refresh processes.
Strong written and verbal communication skills, with the ability to support training, documentation, and community engagement.
Strong organizational skills and attention to detail in managing multiple operational processes.
Experience with SharePoint content management, Microsoft 365 administration, or user support processes.
Familiarity with Microsoft Purview, Power Platform, Copilot Studio, or workflow automation tools is preferred.
Understanding of AI, prompt engineering, and adoption or change management practices is a plus.
Ability to work collaboratively across technical and business teams to support a growing enterprise AI program.
This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.
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What makes us different?
On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities. At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for? Apply now.
Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review the position description for the applicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado’s Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL, OH, and MA is: $60,000-$98,000.
This application window is a good-faith estimate of the time that this posting will remain open. This deadline will be promptly updated if the deadline is extended.
