Top 4 Costumer service Jobs in Michigan

Receptionist
Community Rebuilders —Grand Rapids, MI
- From $17 an hour
- Full-time
- Office
- Administrative experience
- Travel
- Health insurance
- Dental insurance
Quick Apply
Cook
BSI Mechanical, Inc. —Ionia, MI
- Restaurant
- Entry level
- Kitchen
Quick Apply
Bilingual Administrative Assistant
Mitten Distro —Dimondale, MI
- From $20 an hour
- Full-time
- Background check
- Spanish
- Basic math
- Paid holidays
- Health insurance
Quick Apply
3d
Regional Sales Manager
Mollers North America —Grand Rapids, MI
- 5 years
- Analysis skills
- Programmable logic controllers

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Receptionist

Community Rebuilders
Grand Rapids, MI

Quick Apply

Job Details

Full-time
From $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Computer operation
Confidential information handling
Professional ethics
Staff scheduling
Team scheduling
Administrative experience
Expense reports
Managing projects
Business Administration
Business
Associate's degree

Full Job Description

Summary

The Receptionist position is responsible for creating a positive first impression of the Organization and supporting staff with administrative functions to maximize productivity.

The Receptionist should be a strong supporter of the organizations cause and must be comfortable collaborating with other agencies for the benefit of the community. It is imperative that this individual adhere to the organizations code of ethics and maintain confidentiality at all times. Trustworthiness and sensitivity are essential qualities for this worker. Key responsibilities include managing communications, office scheduling, meeting/event planning, records management, contact management, staff administrative support, project management and maintaining confidentiality in regards to Organization and customer information.

Essential Functions:

COMMUNICATIONS

Manages packages, correspondence and electronic communications for Community Rebuilders staff
Answers and directs all incoming calls to the appropriate party promptly and efficiently
Provide friendly greeting to all visitors and direct consumers. Interacts professionally and proactively with customers, visitors, and Community Rebuilders staff.
Provide information, advocacy, and referral services to program consumers
Provide accurate information to costumers regarding description of programs, eligibility guidelines and documentation requirements.
Interact with customers in a manner consistent with the mission and vision of Community Rebuilders.

RECORDS / OFFICE MANAGEMENT

Perform general office duties including answering and directing phone calls, receiving and distributing mail and faxes. Maintaining proper supply level for all copy/printer, manage meeting rooms and assist with other projects as assigned.
Maintains organized records, including filing
Responsible for the timely opening and closing of the office lobby, including unlock/lock door, lights, TV Monitor, ensure coffee and coffee supplies are available for guests and employees, and cleaning lobby area.

STAFF SUPPORT

Actively looks for ways to support the office staff with various administrative or project related tasks
Prepares reports, documents or presentations for Community Rebuilders staff as requested

OFFICE SCHEDULING

Actively manages all conference room calendars and arranges the required equipment or materials for meetings
Supports any employees with scheduling difficulties in finding solutions or making new arrangements

CONFIDENTIALITY

Protects the security of customers' and Organization's sensitive information and files
Manages confidential matters related to the organization, customers, staff and business strategy

STAFF SCHEDULING

Assists with managing and maintaining staff schedules, calendars and appointments

Required Minimum Qualifications

· Associate's Degree in business administration or an equivalent amount of training and experience

· Relevant experience in a receptionist or office administrator role, preferably in a Non Profit environment

· Excellent communication skills to interact with customers, prospects and our internal team

· Proven ability to manage busy calendars for multiple staff members

· Proven track record of managing projects and creating presentations and documents

· Proven ability to stay highly organized and up-to-date with contact management and expense reports

· Proven track record of maintaining the confidentiality of sensitive Company and customer information

· Strong sense of customer service

Essential Physical Duties

· Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to bend or stoop, repeatedly, sit or stand for long periods, and lift at least 25 pounds.

· Sufficient clarity of speech and hearing or other communication abilities, with or without reasonable accommodation, which permits the employee to communicate effectively, hear within the normal range of conversations, and carry on telephone communications;

· Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review a wide variety of written and electronic materials at arm's length or less (distinguish letters and numbers), to see in detail objects or printed material at greater than arm’s length.

· Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate computer equipment and other office equipment.

Work Environment

The Receptionist primarily works in a general office environment. The position requires some physical activity and requires mobility due to the varying work sites. This role routinely uses standard office equipment such as computers, phones, copy machine, file cabinets and printers. May be required to travel to community events, or other events/trainings as assigned.

While performing the duties of this job the employee is regularly required to talk, hear, sit, stand, walk, use hands & fingers, reach and lift up to 25lbs unassisted.

Pay: From $17.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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costumer service jobs in michigan

Receptionist

Cook

Bilingual Administrative Assistant

Regional Sales Manager

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