Top 4161 Healthcare customer service representative Jobs in Michigan

Client Service Representative
NFP Corp —Sterling Heights, MI
- $45,000 - $57,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Client Services Coordinator
Marketing Strategies Group, Inc. —Auburn Hills, MI
- $51,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Research
- Paid holidays
- Health insurance
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Canton, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
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Client Success Representative (Remote)
Demand.com —Detroit, MI
- Remote
- Mid-level
- Communication skills
- Time management
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Customer Service Rep I - MA Servicing (Detroit) C-S-R
Blue Cross Blue Shield of Michigan —Detroit, MI
- Full-time
- Sales
- Research
- High school diploma or GED
9d
Call Center Representative
We Buy Junk Cars Michigan —Michigan
- Entry level
Customer Service Rep I - KLASC (Grand Rapids) C-S-R
Blue Cross Blue Shield of Michigan —Grand Rapids, MI
- Full-time
- Sales
- Research
- High school diploma or GED
Patient Services Assistant/Associate (Rogel Cancer Center) - Brighton Center for Specialty Care
University of Michigan —Michigan
- $43,056.00 - $62,462.40 a year
- Full-time
- Hospital
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Clinical Support Specialist-Remote
McLaren Health Care —Auburn Hills, MI
- Full-time
- Remote
- Management
- Mid-level
- Organizational skills
Client Support Specialist
Prolific Group —Michigan
- $40,000 - $60,000 a year
- Full-time
- Remote
- 18 years or older
- Writing skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
11d
Call Center Specialist
EPIC Health System LLC —Southfield, MI
- $20 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- AD&D insurance
- Paid holidays
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Patient Services Associate
University of Michigan —Canton, MI
- $43,056.00 - $62,462.40 a year
- Full-time
- Background check
- Adults
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative 311 (Call Center Rep) 31
City of Lansing —Lansing, MI
- $23.25 - $34.51 an hour
- Full-time
- Bilingual
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
9d
Customer Care Coordinator (C3)
Hagopian Cleaning Services —Oak Park, MI
- Call employer
- Communication skills
- Entry level
Personal Lines Customer Service Representative
Szura Insurance Services —Rochester, MI
- Full-time
- Entry level
Medical Call Center Representative - Full-time
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- HIPAA
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Senior ProCare Customer Excellence Representative - Hybrid - Starting at $24.54
Stryker —Kalamazoo, MI
- $24.54 - $33.68 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- AD&D insurance
7d
Vendor Support Specialist
Brookstone Management —Howell, MI
- $20 - $25 an hour
- Overtime
- Remote
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Prime Healthcare Management Inc —Garden City, MI
- Full-time
- Computer literacy
- Writing skills
- Medical office experience
14d
Patient Services Intermediate
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- HIPAA
- Health insurance
- Dental insurance

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Client Service Representative

NFP Corp -
Sterling Heights, MI

Quick Apply

Job Details

Full-time
$45,000 - $57,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Microsoft Outlook
Employee relationship building
Research
Databases
High school diploma or GED
Organizational skills
Clerical experience
Time management

Full Job Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Salus Group (part of NFP) is a benefits consulting, brokerage and administration firm specializing in employee benefits. We provide expert consulting, industry insights and progressive technology that will not only reduce the cost and complexities of group healthcare, but also the time of daily administration.

Job Summary: This position will be primarily responsible for providing effective customer service for all internal and external customers/clients by utilizing excellent, in-depth knowledge of company services as well as fellow team member within the Customer Service Department.

Responsibilities & Duties:

External:

Proficiency with carrier’s various web-based systems
Overall knowledge of the organization and its specific departments and how they work together
Specific knowledge of Customer Service procedures
Provide timely feedback to the client and/or the client’s employees regarding service issues or customer concerns/questions
Partner with Account Managers to meet and exceed customer's service expectations
Receive and enter group enrollment changes, adds or terminations
Initiate file maintenance for corrections to client files and/or client employee data
Handle irate customers in a professional manner
Other duties may be assigned to meet business needs

Internal:

Provide administrative support
Maintain internal databases
General clerical assistance
May perform personal executive secretarial services under limited direction
Responsible for reception and telephone duties, including signing for front office packages
Other duties may be assigned to meet business needs

Competency Profile:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

Analytical—the individual synthesizes diverse information.
Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts productive meetings.
Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Excellent telephone and face-to-face customer skills.
Ability to communicate clearly and effectively, both verbally and in writing.
Excellent organizational skills.
Attention to detail.
Ability to work within Microsoft Office (including Outlook) and related programs.
Research skills.
Time Management: the ability to organize and manage multiple priorities.

Performance Factors:

Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.

Minimum Requirements:

High School Diploma or GED required
Two to three years of experience in a customer service environment required (benefits/insurance experience preferred)
Strong customer orientation
High performance teams and a strong team player
Commitment to company values
Proficiency with Microsoft Office and Outlook
Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience
Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $45,000 to $57,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Pay: $45,000.00 - $57,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Sterling Heights, MI 48310

Quick Apply

Refine Your Search

healthcare customer service representative jobs in michigan

Client Service Representative

Client Services Coordinator

Remote Customer Service/Sales Representative

Client Success Representative (Remote)

Customer Service Rep I - MA Servicing (Detroit) C-S-R

Call Center Representative

Customer Service Rep I - KLASC (Grand Rapids) C-S-R

Patient Services Assistant/Associate (Rogel Cancer Center) - Brighton Center for Specialty Care

Clinical Support Specialist-Remote

Client Support Specialist

Call Center Specialist

Patient Services Associate

Customer Service Representative 311 (Call Center Rep) 31

Customer Care Coordinator (C3)

Personal Lines Customer Service Representative

Medical Call Center Representative - Full-time

Senior ProCare Customer Excellence Representative - Hybrid - Starting at $24.54

Vendor Support Specialist

Customer Service Representative

Patient Services Intermediate

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