Top 26 Helpdesk manager Jobs in Michigan

IT System and Security Administrator / Team Lead
Forensic Fluids Laboratories —Kalamazoo, MI
- $90,000 - $140,000 a year
- Full-time
- Background check
- HIPAA
- Laboratory experience
- Health savings account
- Health insurance
Quick Apply
7d
Yardi Software Support Specialist
Village Green —Southfield, MI
- $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Analyst
IDR, Inc. —Saint Joseph, MI
- Full-time
- Mid-level
- Bachelor's degree
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Manager
Jars Cannabis —Troy, MI
- From $80,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid holidays
- Health insurance
Quick Apply
Help Desk Analyst
Lake Michigan Credit Union —Grand Rapids, MI
- Full-time
- Word processing
- Mid-level
- Windows
- Paid parental leave
- Health savings account
3d
Help Desk Manager
Busch's Fresh Food Market —Ann Arbor, MI
- $60,000 - $75,000 a year
- On call
- Computer Science
- Research
- Mid-level
- Tuition reimbursement
- 401(k) matching
Quick Apply
14d
IT Manager
LAFCU —Lansing, MI
- Computer science
- Computer Science
- 5 years
- 401(k)
- Tuition reimbursement
Team Lead / Support Lead IT Managed Services Help Desk
Stafford Gray —Detroit, MI
- Contract
- 7 years
- Windows
- Microsoft Office
Quick Apply
Manager, IT Support
Continental Services —Sterling Heights, MI
- Full-time
- Office
- 3 years
- Supervising experience
- Paid parental leave
- AD&D insurance
Quick Apply
Banking Applications Analyst
FIRST STATE BANK —Saint Clair Shores, MI
- Full-time
- Microsoft Excel
- Mid-level
- Windows
- Paid holidays
- Dental insurance
IT Support Specialist/Asset Management
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Mid-level
- University
- 1 year
Help Desk Support Specailist
NexForm, Inc. —Battle Creek, MI
- $65,000 - $80,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Manager - Service Desk
Ferris State University —Big Rapids, MI
- $51,126 - $55,846 a year
- Part-time
- Research
- Mid-level
- Office
- Health insurance
Technology Support Specialist
Calvin University —Grand Rapids, MI
- Full-time
- Classroom
- English
- Mid-level
12d
IT Manager
Magna International —Newaygo, MI
- Full-time
- Azure
- SQL
- Continuous improvement
Quick Apply
IT System & Security Administrator / Team Lead
Forensic Fluids Laboratories —Kalamazoo, MI
- 5 years
- HIPAA
- Laboratory experience
- 401(k)
Business Analyst - Client Centric Team (Kalamazoo, MI)
Greenleaf Trust —Kalamazoo, MI
- Full-time
- Microsoft Outlook
- Computer Science
- System design
- Retirement plan
Help Desk Technician
Care Solution —Detroit, MI
- $23 - $26 an hour
- Call employer
- Customer service
- Computer literacy
- Mid-level
Quick Apply
Technology Assistant/Help Desk Technician
Forest Hills Public School District —Grand Rapids, MI
- $21.98 an hour
- 8 hour shift
- Word processing
- Computer literacy
- Writing skills
5d
IT Supervisor
CONTROLTEC LLC —Allen Park, MI
- Online Application
- Mid-level
- Windows
- Bachelor's degree
- Flexible schedule
Quick Apply

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IT System and Security Administrator / Team Lead

Forensic Fluids Laboratories -
Kalamazoo, MI

Quick Apply

Job Details

Permanent | Full-time
$90,000 - $140,000 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Vendor relationship building
Team supervision
Team leadership
IT system monitoring
Disaster recovery
Server backup and recovery
English
Server administration
Bachelor's degree
Network management
Project task coordination
Leading team collaboration initiatives
Firewall Management
Microsoft 365 support
Data Archiving (Data management)
Healthcare IT
IT department experience

Full Job Description

Are you looking to play a critical role in improving people’s lives and positively changing the drug testing of tomorrow?

Why FFL?

At Forensic Fluids Laboratories Inc., we provide fast, accurate drug testing results using the best technology available, done by professionally trained team members and backed by expert testimony.

Location: This position is onsite in Kalamazoo, MI.

As an IT System & Security Administrator / Team Lead at FFL, you will:

administer FFL’s information technology systems and support reliable day-to-day operations.
lead, develop, and manage IT team performance, including employee reviews, hiring decisions, and corrective action when needed.
oversee network, LIMS, portal, and server administration.
manage storage, backup administration, and disaster recovery processes.
ensure HIPAA security, privacy, and compliance requirements are maintained.
maintain secure administration of email, phone, and VPN systems.
manage vendor relationships and technology service providers.

How will you impact the company?

You lead by example.
You will improve our relationships, effectiveness, and retention of our customers and Team.
You build a positive IT brand for FFL as we expand our markets.
You will create a culture of success, high performance and happiness.

What valuable experience you will bring to the table?

You have earned a bachelor’s degree and have ten (10) years or more of IT Systems, Operations, and Security Administration.
Previous experience in a laboratory environment is preferred.
Other required skills include the ability to work independently, manage time effectively, and exercise good judgment and initiative. Must have excellent interpersonal and organizational skills, and the ability to proactively solve problems, plan and coordinate projects, multitask and prioritize, and accurately proofread materials and communications. Be willing to learn what each Department at FFL does to support the company.

What valuable skills you will bring to the table?

Firewall, VPN, and Network Management
Data Archiving and Protection
Email Security and Microsoft 365
Backup and Disaster Recovery
Active Directory
SQL DB – Oracle and MS SQL
Phone System (3CX) experience
Storage Area Network
Software and Vendor Management
Virtualization
Security Audits
Website Certificate Management
HIPAA and Security Best Practices
Helpdesk and End User Support
Emergency After-hours Support

Forensic Fluids Laboratories is committed to supporting our team members with a complete benefit package including 401(k) and more.

Is FFL the place for you? We would love to have you apply!

Pay: $90,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Application Question(s):

This positions is ONSITE at our Kalamazoo facility. If you live outside the greater Kalamazoo area, are you able to reliably commute daily, or are you willing to relocate?
We require all team members to have had at least one Covid-19 vaccination in the past. Are you able to meet this requirement or willing to get vaccinated for Covid-19?

Education:

Bachelor's (Required)

Experience:

IT Systems: 10 years (Required)
IT Operations: 10 years (Required)
IT Security Admin: 10 years (Required)
Healthcare IT: 2 years (Preferred)
Team leadership: 5 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk manager jobs in michigan

IT System and Security Administrator / Team Lead

Yardi Software Support Specialist

IT Helpdesk Analyst

IT Manager

Help Desk Analyst

Help Desk Manager

IT Manager

Team Lead / Support Lead IT Managed Services Help Desk

Manager, IT Support

Banking Applications Analyst

IT Support Specialist/Asset Management

Help Desk Support Specailist

Manager - Service Desk

Technology Support Specialist

IT Manager

IT System & Security Administrator / Team Lead

Business Analyst - Client Centric Team (Kalamazoo, MI)

Help Desk Technician

Technology Assistant/Help Desk Technician

IT Supervisor

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