Top 13 Helpdesk team leader Jobs in Michigan

Senior Director of IT
TentCraft —Traverse City, MI
- Online Application
- Azure
- ERP systems
- System design
- Paid parental leave
- Paid holidays
Quick Apply
13d
Yardi Software Support Specialist
Village Green —Southfield, MI
- $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Korhorn Financial Group Inc —Edwardsburg, MI
- Full-time
- Computer science
- Azure
- Microsoft Outlook
Quick Apply
Technology Support and Operations Specialist
Aquinas College —Grand Rapids, MI
- Full-time
- Mid-level
- University
- Continuous improvement
- AD&D insurance
- Disability insurance
Quick Apply
Director, Information Technology (Government Solutions)
Altarum —Novi, MI
- $199,831.00 - $241,175.55 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
- AD&D insurance
- Paid holidays
Director, Customer Support
VEHLO PURCHASER LLC —Troy, MI
- Extended hours
- Hybrid work
- Background check
- Bachelor's degree
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
IT Manager
LAFCU —Lansing, MI
- Computer science
- Computer Science
- 5 years
- 401(k)
- Tuition reimbursement
IT Support Specialist II
Niterra North America Inc —Wixom, MI
- $55,000 - $67,000 a year
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
IT Senior System Administrator
ZOLLER INC. —Ann Arbor, MI
- Full-time
- 5 years
- System design
- English
- Paid holidays
- Health insurance
Helpdesk Coordinator
Yeo & Yeo —Saginaw, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Design Technology Specialist
Fishbeck —Grand Rapids, MI
- Full-time
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Paid holidays
4d
Industrial Technical Support Engineer - Grand Rapids, MI/Dallas, TX
Linx —Grand Rapids, MI
- $52,200 - $91,400 a year
- Full-time
- Mid-level
- Mentoring
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance

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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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Strategic Director of Technology
Maven —Columbus, OH
Must have valid driver’s license, good driving record and maintain liability insurance coverage as required by MORPC. Familiarity with ESRI products is helpful.

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Senior Director of IT

TentCraft -
Traverse City, MI

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Software engineering
Fiscal management
Project management experience in technology
Improving system uptime or availability
Managing IT teams
Public Cloud
Team development
Cloud security
Mentoring
Leading team collaboration initiatives
Scalability
Web applications
Managing projects
Process improvement planning
Team motivation (leadership skill)
Project stakeholder communication
Cross-functional communication
Operational budget management
Senior leadership
High availability

Full Job Description

Who are we?
Rooted in humility, hard work, and some fun and a little weirdness (one of our six ‘Guiding Principles’), we’re a dedicated manufacturer obsessed with experiential and outdoor marketing. Everything from design to production happens under one roof, ensuring our products are proudly American made. As a talented team of LEAN thinkers, we’re committed to continuous improvement and creative solutions, ready to get scrappy when needed to deliver magic for our clients.

Cool, right? Sound like you? Let’s talk!

What we are looking for:
We're seeking an experienced IT leader who can not only shape our technology strategy but also drive daily improvements across all departments. You'll collaborate with teams to tackle bottlenecks and spark ideas for both short, and long term enhancements, ensuring seamless information flow throughout our organization. Your role will focus on breaking down silos and coordinating cross-departmental efforts to boost efficiency. Working closely with the Executive Leadership Team, you'll help monitor our financial and cultural health, capture new opportunities, and develop strategies for growth while navigating the inevitable growing pains. This position reports into our headquarters in beautiful, Traverse City, MI and is not a remote or hybrid role.

Custom Application Development: Lead the design and development of custom applications utilizing PHP (Laravel) and TypeScript (Vue 3) that seamlessly integrate with Salesforce, enhancing operational efficiency and user experience
Stakeholder Collaboration: Engage with business stakeholders to identify opportunities for process improvement and optimization, ensuring alignment between technology solutions and organizational needs.
Salesforce and ERP Optimization: Drive the customization and optimization of Salesforce and ERP systems to improve functionality, streamline workflows, and enhance overall business performance.
AI-Driven Development: Champion forward-thinking AI initiatives, such as leveraging Claude and other tools to facilitate software development. Create custom agents tailored to meet specific business requirements and improve automation.
Enterprise Wide Adaptation: Oversee the adaptation and implementation of technology solutions across the enterprise, ensuring that all systems and processes are aligned with the company's strategic goals.
Budget Management: Serve as the sole owner of the company-wide technology and infrastructure budget, monitoring expenditures and ensuring that spending aligns with organizational priorities. Manage outside vendor relationships as needed.
Team Leadership: Manage and mentor a diverse team of developers, system administrators, and helpdesk personnel, fostering a collaborative environment that encourages innovation and professional growth.
Strategic Technology Initiatives: Lead enterprise-wide technology strategic initiatives, identifying and implementing solutions that drive business growth, improve efficiency, and enhance competitive advantage.

What you need:

Cover Letter: We encourage you to include a brief cover letter that shares insights beyond your resume. This could be as simple as one sentence! This helps us better understand your unique qualifications and ensures we focus our time and energy on the best-fit candidates.
Technical Expertise: A robust background in developing web applications using PHP, Java, C#, and/or Python. You should be well-versed in modern programming practices and frameworks.
Hands-On Experience: Strong hands-on technical skills, with a willingness to dive into the code and contribute directly to projects. You’ll be an integral part of the development process.
Cloud Platform Management: Proven experience in managing and optimizing environments on AWS and/or Azure, ensuring high availability, scalability, and security of our cloud infrastructure.
Problem Solver: Ability to translate operational challenges into effective software solutions that enhance efficiency and drive business value. You should be adept at identifying pain points and innovating practical resolutions.
Project Management Skills: Strong project management capabilities, including the ability to coordinate cross-functional teams, manage timelines, and oversee project budgets to ensure successful delivery.
Communication Skills: Excellent interpersonal and communication skills to engage with stakeholders at all levels, facilitating collaboration and understanding across departments.
Leadership Qualities: A collaborative approach to leadership, with the ability to mentor and inspire team members while fostering a culture of continuous improvement.
FUN AND A LITTLE WEIRD: boring dorks need not apply.

What we'll give you:

A market competitive compensation package including health, dental, vision, disability and life benefits.
4 weeks of paid time off in your first year plus 8 paid Holidays!
A flexible work schedule. Work/life balance is important to us, and we encourage you to be active outside the office!
Matching 401k (ROTH and Traditional)
Paid Parental Leave (Maternity and Paternity)
Annual Health and Wellness reimbursement
Plant reimbursement (yep, we pay you to put a plant in the office!)
A work culture to be proud of, we respect one another, accomplish a TON, and have fun doing it!

Bottom line:
We began as a start-up company within a large organization and have experienced rapid and sustainable growth by hiring A+ people who are committed to the continued growth and success of this company. We offer a tremendous work environment, great leadership and all the help you could ever ask for. We aren’t interested in job-hoppers or anybody looking to dip their toes in the water. We want people ready to jump in the deep end and help us continue to gain market share from our competitors, introduce new products and become an even better turn-key vendor for our clients than we currently are. Our goal is for this to be the best job you’ve ever had.

Apply online at https://tentcraft.com/careers

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

helpdesk team leader jobs in michigan

Senior Director of IT

Yardi Software Support Specialist

IT Support Specialist

Technology Support and Operations Specialist

Director, Information Technology (Government Solutions)

Director, Customer Support

IT Manager

IT Support Specialist II

IT Senior System Administrator

Helpdesk Coordinator

Design Technology Specialist

Industrial Technical Support Engineer - Grand Rapids, MI/Dallas, TX

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