Top 6 Insurance investigator Jobs in Michigan

Claim Investigator (CSIU)
AAA The Auto Club Group —Michigan
- $67,000 - $87,000 a year
- Full-time
- Hybrid work
- 5 years
- Word processing
- Writing skills
- Paid jury duty
- Health savings account
13d
Experienced Insurance Claims Surveillance Investigator
Advantage Investigations —Sterling Heights, MI
- $20 - $30 an hour
- Part-time
- Background check
- Clean driving record
- Military
- Travel reimbursement
- Paid time off
Quick Apply
6d
Insurance Claims Investigator
Data Surveys Inc —Howell, MI
- Weekends as needed
- Mid-level
- Driver's License
- Criminal background check
- Paid training
- Mileage reimbursement
Quick Apply
SIU Claims Investigator
Lemieux & Associates LLC —Lansing, MI
- $25 - $32 an hour
- Part-time
- Bilingual
- Computer literacy
- Mid-level
- Flexible schedule
Quick Apply
Claims Representative - Auto
SET SEG —East Lansing, MI
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Claims Representative - Multi-Line
SET SEG —East Lansing, MI
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply

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Fraud and Abuse Investigator / CPC - Remote
Sentara Workforce Solutions, LLC —Detroit, MI
Keywords: Healthcare, Health Plan, Remote, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada,…
$25.60 - $42.67 an hour
Quick Apply
13h
SIU Investigator
Centene —Michigan
A minimum of 2 years in a health care field working on fraud, waste, and abuse investigations and audits required. Complete various special projects and audits.
$56,200 - $101,000 a year

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Claim Investigator (CSIU)

AAA The Auto Club Group -
Michigan

Apply Now

Job Details

Full-time
$67,000 - $87,000 a year
13 days ago

Benefits

Paid jury duty
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement
Life insurance
Prescription drug insurance
Paid sick time
Pet insurance

Qualifications

Investigations regulatory compliance
Word processing
Spreadsheets
Writing skills
Regulatory compliance in claims processing
Court testimony
Formal training programs
Investigative data analysis
Driver's License
Insurance regulation
Collaborating with law enforcement agencies
Desktop applications
Document review
Legal evidence
Insurance policy review
Productivity software
Training & development
Insurance claims fraud prevention
Legal compliance

Full Job Description

Job Type:

Full time

Exempt/Non Exempt:

Salary

Job Description:

Location Details:

Remote

Position Schedule / Shift:

Monday-Friday 8am-5pm ET

Position Summary:

The Auto Club Group is seeking a highly skilled Claim Investigator who would be responsible for reviewing and investigating insurance claims to determine their validity, accuracy, and compliance with company policies and regulatory requirements. They gather and analyze evidence, interview claimants, witnesses, medical providers, and other involved parties, and examine documentation such as police reports, medical records, and property damage assessments. Their goal is to identify potential fraud, verify claim details, and support fair and timely claim resolutions.

Key Responsibilities:

Independently perform comprehensive assessment and investigation of personal lines property & casualty claims for the potential of claim fraud.
Maintain a thorough understanding of insurance policies and claim handling practices and procedures, as well as insurance policy eligibility and underwriting requirements.
Maintain a comprehensive understanding of claim fraud, including the fraud scenarios and methods by which insureds, claimants, service providers, and other parties may engage in opportunistic fraud, and also the ways in which businesses, professionals and organized crime groups, such as fraud rings, operate.
Understand and comply with state laws, regulations, and case law impacting claim fraud and investigation activities.
Contact the claim representative assigned to the claim, work with them collaboratively, and keep them informed throughout the claim investigation.
Review claims to identify the potential fraud scenarios that might be present, both for claim fraud and also policy premium fraud.
Complete investigative activities that will help prove or disprove the presence of fraud.
Investigative activities may include identifying insureds, claimants, witnesses, service providers, and other parties and completing interviews or recorded statements.
Obtain customer records such as utility bills and other documents pertinent to the investigation and when necessary, with the permission of the insured.
Complete vehicle inspections, home inspections, or conduct site-visits.
Obtain and follow-up on public records, as well as police, fire and other official reports.
Complete link analysis to understand the relationships between people, places, and things.
Arrange for and attend Examinations Under Oaths.
Obtain legal counsel opinion when necessary.
Attend court hearings when necessary.
Investigative activities may also involve hiring experts for specialized tasks such as home fire cause and origin analysis, surveillance, vehicle accident reconstruction, forensic accounting, and legal counsel, and managing those vendors through setting clear expectations, monitoring results, and reviewing and paying associated expenses.
Complete investigations thoroughly but also balance expense costs against the facts and exposure of the claim.
Research and investigate fraud collaborators, fraud rings, and potentially fraudulent service businesses and professionals such as medical providers, body shops, attorneys or contractors.
Understand and assess the implications of laws, licensing and practices related to those professions and their applicability to identifying and defending against policy and claim fraud.
Thoroughly document investigative activities, results, and evidence.
Work collaboratively with law enforcement, other insurance carrier special investigation units, attorneys, and other parties.
Prepare written investigative summaries, and report findings to the assigned claim handler, management, Underwriters and others.
Promote fraud awareness and expertise through liaison, consulting, collaboration, and training of company personnel when assigned.

Qualifications:

Required

Education (including minimum education and any licensing/certifications):

College level coursework in Business Administration, Insurance, Criminology or a related field or the equivalent in related work experience.
Possession of a valid State Driver's License.
A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members.
In states where an Adjuster’s license is required, the candidate must obtain within 90 days.

Experience:

Work experience including one of the following:

Five years of experience as a claim representative handling Auto or Home personal lines property and casualty insurance claims.
Three years as an investigator in a claims special investigation unit that investigates fraud in personal lines property & casualty claims
Five years in law enforcement in roles such as detective, auto theft investigator, or arson investigator.

Knowledge of at least one of the following:

Laws and regulations pertaining to insurance, claim handling, crime, and investigative activity
Auto and Home policy coverages, provisions, and eligibility and underwriting rules
Claim handling practices
Claim fraud scenarios and indicators
Fraud investigation techniques and practices

Ability to perform the following:

communicate effectively with others in a work environment and with the public (e.g. police department, vendors, contractors, attorneys, other insurance carrier special investigation units)
analyze policies and claims for relevant provisions and applicability to the claim facts
investigate claims, define appropriate evidence and obtain supportive documentation
maintain and continually expend expert knowledge on claim fraud scenarios and indicators
engage and manage experts to complete specialized tasks
impart fraud awareness training in a formal or informal setting to other AAA employees, community groups or related professional organizations
function effectively and independently in a personal computer environment utilizing word processing, spreadsheet and software systems
present effective and persuasive testimony in civil and criminal litigation on a regular basis
prepare and present effective written reports (a written sample may be required at time of interview)
process complex, time sensitive data and information from various sources
complete multiple complex tasks in a timely fashion and under deadline pressure while working on multiple cases simultaneously
safely operate a motor vehicle

Preferred

Education:

Bachelor’s degree in Business Administration, Insurance, Criminology or a related field or the equivalent in related work experience
Completion of The Institutes Associates In Claims (AIC), Chartered Property Casualty Underwriter (CPCU), or other insurance coursework
Fraud Claim Law Specialist Certification
Certified Insurance Fraud Investigator Certification

Experience:

Work experience in both claims handling as well as fraud investigation.

Knowledge and Skills:

Medical injury treatment and medical provider practices as they relate to automobile accidents
Vehicle construction, repair estimation, repair and body shop industry practices
Home construction, repair estimation, repair and contractor industry practices

Work Environment:

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

A Claim Investigator earns a competitive annual salary of $67,000-$87,000, along with the opportunity for an annual company bonus incentive.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).

Financial Protection & Insurance

Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.

Retirement & Savings

401(k) plan to support long-term financial goals.
- 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
- Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
- Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
Paid holidays:
- Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays, and 1 volunteer day. Holidays will vary by business schedules
- Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays will vary by business unit schedules.
Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

Tuition assistance (up to $5,250 annually; 80% covered by ACG).
Professional certification support with 100% reimbursement for eligible programs.
Opportunities for career development and advancement.

Additional Perks

Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.

Job Posting Period:

This position is expected to remain posted through August 17, 2026; however, it may close at any time once a qualified candidate pool is identified.

#LI-AH2

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Apply Now

Refine Your Search

insurance investigator jobs in michigan

Experienced Insurance Claims Surveillance Investigator

Insurance Claims Investigator

SIU Claims Investigator

Claims Representative - Auto

Claims Representative - Multi-Line

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I want to receive the latest job alert for insurance investigator in michigan

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Location Details:

Remote

Position Schedule / Shift:

Monday-Friday 8am-5pm ET

Position Summary:

Key Responsibilities:

Independently perform comprehensive assessment and investigation of personal lines property & casualty claims for the potential of claim fraud.

Maintain a thorough understanding of insurance policies and claim handling practices and procedures, as well as insurance policy eligibility and underwriting requirements.

Understand and comply with state laws, regulations, and case law impacting claim fraud and investigation activities.

Contact the claim representative assigned to the claim, work with them collaboratively, and keep them informed throughout the claim investigation.

Review claims to identify the potential fraud scenarios that might be present, both for claim fraud and also policy premium fraud.

Complete investigative activities that will help prove or disprove the presence of fraud.

Investigative activities may include identifying insureds, claimants, witnesses, service providers, and other parties and completing interviews or recorded statements.

Obtain customer records such as utility bills and other documents pertinent to the investigation and when necessary, with the permission of the insured.

Complete vehicle inspections, home inspections, or conduct site-visits.

Obtain and follow-up on public records, as well as police, fire and other official reports.

Complete link analysis to understand the relationships between people, places, and things.

Arrange for and attend Examinations Under Oaths.

Obtain legal counsel opinion when necessary.

Attend court hearings when necessary.

Complete investigations thoroughly but also balance expense costs against the facts and exposure of the claim.

Research and investigate fraud collaborators, fraud rings, and potentially fraudulent service businesses and professionals such as medical providers, body shops, attorneys or contractors.

Understand and assess the implications of laws, licensing and practices related to those professions and their applicability to identifying and defending against policy and claim fraud.

Thoroughly document investigative activities, results, and evidence.

Work collaboratively with law enforcement, other insurance carrier special investigation units, attorneys, and other parties.

Prepare written investigative summaries, and report findings to the assigned claim handler, management, Underwriters and others.

Promote fraud awareness and expertise through liaison, consulting, collaboration, and training of company personnel when assigned.

Qualifications:

Required

Education (including minimum education and any licensing/certifications):

College level coursework in Business Administration, Insurance, Criminology or a related field or the equivalent in related work experience.

Possession of a valid State Driver's License.

A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members.

In states where an Adjuster’s license is required, the candidate must obtain within 90 days.

Experience:

Work experience including one of the following:

Five years of experience as a claim representative handling Auto or Home personal lines property and casualty insurance claims.

Three years as an investigator in a claims special investigation unit that investigates fraud in personal lines property & casualty claims

Five years in law enforcement in roles such as detective, auto theft investigator, or arson investigator.

Knowledge of at least one of the following:

Laws and regulations pertaining to insurance, claim handling, crime, and investigative activity

Auto and Home policy coverages, provisions, and eligibility and underwriting rules

Claim handling practices

Claim fraud scenarios and indicators

Fraud investigation techniques and practices

Ability to perform the following:

communicate effectively with others in a work environment and with the public (e.g. police department, vendors, contractors, attorneys, other insurance carrier special investigation units)

analyze policies and claims for relevant provisions and applicability to the claim facts

investigate claims, define appropriate evidence and obtain supportive documentation

maintain and continually expend expert knowledge on claim fraud scenarios and indicators

engage and manage experts to complete specialized tasks

impart fraud awareness training in a formal or informal setting to other AAA employees, community groups or related professional organizations

function effectively and independently in a personal computer environment utilizing word processing, spreadsheet and software systems

present effective and persuasive testimony in civil and criminal litigation on a regular basis

prepare and present effective written reports (a written sample may be required at time of interview)

process complex, time sensitive data and information from various sources

complete multiple complex tasks in a timely fashion and under deadline pressure while working on multiple cases simultaneously

safely operate a motor vehicle

Preferred

Education:

Bachelor’s degree in Business Administration, Insurance, Criminology or a related field or the equivalent in related work experience

Completion of The Institutes Associates In Claims (AIC), Chartered Property Casualty Underwriter (CPCU), or other insurance coursework

Fraud Claim Law Specialist Certification

Certified Insurance Fraud Investigator Certification

Experience:

Work experience in both claims handling as well as fraud investigation.

Knowledge and Skills:

Medical injury treatment and medical provider practices as they relate to automobile accidents

Vehicle construction, repair estimation, repair and body shop industry practices