Top 4895 Member services representative Jobs in Michigan

Provider Customer Service Representative
CVS Health —Michigan
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Pharmacy Care Representative - Work From Home Michigan
CVS Health —Michigan
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Michigan
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
Eligibility Consultant - Paper Ops
CVS Health —Michigan
- $17.00 - $34.15 an hour
- Overtime
- Remote
- HIPAA
- Research
- Mid-level
- Health insurance
- Dental insurance
4d
Technical Support Representative
CVS Health —Michigan
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
5d
Check In Representative
REGIONAL MEDICAL IMAGING, P.C. —Flint, MI
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Tammy Golston - State Farm Agent —Livonia, MI
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
HR Representative
Lippert —Sterling Heights, MI
- Full-time
- Public speaking
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
RN Manager | Skilled Nursing
Holland Home —Grand Rapids, MI
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
- Paid time off
- Opportunities for advancement
Quick Apply
LPN/RN Floor Nurse *Sign-On Bonus Offered**
Iron River Care Center —Iron River, MI
- $29 - $49 an hour
- Part-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health insurance
- Dental insurance
Quick Apply
14d
Secondary 6-12 Teacher
Integrity Educational Services —Muskegon, MI
- $45,000 - $66,000 a year
- Full-time
- Background check
- Classroom
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
6d
Senior Treasury Accountant
Lodgco Hospitality —Grand Rapids, MI
- $80,000 - $90,000 a year
- Weekends as needed
- Clean driving record
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Inside Parts Counter Sales
Royal Truck & Trailer Sales & Service, Inc —Gaylord, MI
- $60,000 - $73,000 a year
- Overtime
- Dealership
- Research
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
Class B CDL - Hazmat - Fuels Driver - Local - Grand Rapids
Crystal Flash —Grand Rapids, MI
- $23 - $25 an hour
- Weekends as needed
- CDL B
- Background check
- Clean driving record
- Health savings account
- Disability insurance
Quick Apply
5d
Travel Surgical First Assistant RN
Fusion Medical Staffing —Kalamazoo, MI
- $2,932 - $3,120 a week
- Full-time
- Surgery
- RN License
- Computer literacy
- Disability insurance
- Health insurance
1d
Travel CT Technologist
Fusion Medical Staffing —Marlette, MI
- $1,935 - $2,224 a week
- Anatomy knowledge
- Hospital
- Computer literacy
- Disability insurance
- Health insurance
1d
Commercial Credit Analyst
Michigan Business Connection, LC —Ann Arbor, MI
- $70,000 - $80,000 a year
- Full-time
- Background check
- Bachelor of Science
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Travel Respiratory Therapist (CRT)
Fusion Medical Staffing —Saint Joseph, MI
- $1,983 - $2,279 a week
- PALS Certification
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
1d
Bartender
Metz Culinary Management —Hillsdale, MI
- From $15 an hour
- Temporary
- Serving
- Bar
- Casual dining restaurant
- Paid training
- Health insurance
Quick Apply
Occupational Therapist
Sevita —Grand Rapids, MI
- $50 - $60 an hour
- PRN
- Management
- Mid-level
- Bachelor's degree
- On-the-job training

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Provider Customer Service Representative

CVS Health -
Michigan

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

We are seeking a compassionate, customer-obsessed Provider Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, and/or doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

This position pays $18.50/hour.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training for 7 weeks.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

Required Qualifications:

6+ months of customer service experience.
Basic computer skills.

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role.
Microsoft office experience preferred.

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access (100mbs) with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility.
Work hours will be between 7am to 7pm local time, Monday through Friday, and can vary periodically throughout the year. Advance notice will be given if schedules are changed.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

member services representative jobs in michigan

Provider Customer Service Representative

Pharmacy Care Representative - Work From Home Michigan

Call Center Representative – Medicaid Member Support

Eligibility Consultant - Paper Ops

Technical Support Representative

Check In Representative

Customer Relations Representative - State Farm Agent Team Member

HR Representative

RN Manager | Skilled Nursing

LPN/RN Floor Nurse *Sign-On Bonus Offered**

Secondary 6-12 Teacher

Senior Treasury Accountant

Inside Parts Counter Sales

Class B CDL - Hazmat - Fuels Driver - Local - Grand Rapids

Travel Surgical First Assistant RN

Travel CT Technologist

Commercial Credit Analyst

Travel Respiratory Therapist (CRT)

Bartender

Occupational Therapist

I want to receive the latest job alert for member services representative in michigan

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