Top 1448 Patient access representative Jobs in Michigan

Front Desk Receptionist
Michigan Orthopaedic Surgeons PLLC —Royal Oak, MI
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
3d
PATIENT ACCESS REPRESENTATIVE
University of Michigan Health Sparrow —Lansing, MI
- Full-time
- Microsoft Outlook
- Hospital
- Medical office experience
Patient Services Associate
University of Michigan —Canton, MI
- $43,056.00 - $62,462.40 a year
- Full-time
- Background check
- Adults
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Representative
McLaren Health Care —Detroit, MI
- Full-time
- Microsoft Outlook
- Surgery
- Hospital
Patient Services Intermediate (IR Scheduler)
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Mid-level
4d
Call Center Representative
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Contact Center Advocate II - Hybrid
Henry Ford Health —West Bloomfield Township, MI
- Day shift
- Clinic experience
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
6d
Asst-Office Operations - Full Time - Novi
Henry Ford Health —Novi, MI
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Patient Access Representative
True North Urgent Care —Traverse City, MI
- $46,596 - $50,440 a year
- Part-time
- Computer literacy
- Urgent Care
- Maintenance
11d
Patient Registration Rep - Warren Patient Access - Part-Time (24 Hours/Week) - Days
Henry Ford Health —Warren, MI
- Part-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
6d
Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
Patient Registration Rep - Detroit Emergency Department - Full-Time - Afternoons
Henry Ford Health —Detroit, MI
- Full-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
6d
Patient Registration Rep - Detroit Emergency Department - Part-Time - Afternoons
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
6d
Patient Registration Rep - Macomb Outpatient - Full-Time - Days
Henry Ford Health —Clinton Township, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
6d
Customer Service Representative I
Versant Health —Detroit, MI
- $17.75 - $21.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
12d
Front Desk Receptionist
Troy Dental Studio —Troy, MI
- $23.42 - $28.20 an hour
- Full-time
- Bilingual
- Dental office
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Contact Center Advocate II - Radiology - Scheduling - Days
Henry Ford Health —Detroit, MI
- Day shift
- Clinic experience
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
5d
Patient Services Intermediate
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Patient Registration Rep - Detroit Emergency Department - Full-Time - Midnights
Henry Ford Health —Detroit, MI
- Full-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
5d
Customer Service Representative, Patient Registration
R1 RCM, Inc. —Marquette, MI
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening

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Front Desk Receptionist

Michigan Orthopaedic Surgeons PLLC -
Royal Oak, MI

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Customer communication
High school diploma or GED
Computer skills

Full Job Description

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.

Why Join Us?

Interested in orthopaedics? Discover why it’s worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan’s largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.

Position Summary

The Front Desk Representative is often the first and last impression of Michigan Orthopaedic Surgeons. This role is essential to delivering an exceptional patient experience by welcoming patients, completing accurate registration, verifying insurance and demographic information, collecting patient payments, coordinating follow-up appointments, and supporting efficient clinic operations.

Success in this role requires exceptional customer service, attention to detail, professionalism, and the ability to thrive in a fast-paced healthcare environment while ensuring patients receive a seamless experience from check-in through check-out.

Key Responsibilities

Patient Check-In & Registration

Welcome patients and create a positive, professional first impression.
Verify and update patient demographic, insurance, emergency contact, and registration information.
Ensure all required forms and documentation are completed and accurately entered into the Electronic Health Record (EHR).

Insurance Verification & Financial Responsibilities

Verify insurance information to support accurate registration, billing, and reimbursement.
Collect copays, outstanding balances, and other patient payments.
Identify and resolve registration or insurance discrepancies to minimize delays and billing issues.

Patient Check-Out & Scheduling

Complete the patient check-out process efficiently and accurately.
Schedule follow-up appointments according to provider protocols and recommendations.
Provide patients with visit documentation, instructions, and other applicable correspondence.

Patient Service & Communication

Deliver exceptional customer service to patients, families, and visitors throughout their visit.
Place outbound calls to patients regarding appointments, registration, insurance, or other clinic-related needs.
Communicate effectively with physicians, clinical staff, and fellow team members to support efficient clinic operations.
Maintain patient confidentiality and comply with HIPAA, organizational policies, and applicable regulations.
Perform additional duties that support clinic and departmental operations.

What Success Looks Like

Successful Front Desk Representatives:

Deliver an exceptional patient experience during every interaction.
Maintain accurate patient registration and insurance information.
Complete check-in, check-out, scheduling, and payment collection accurately.
Support efficient clinic flow through organization, communication, and teamwork.
Demonstrate professionalism, accountability, and a commitment to service excellence.

Qualifications

Required

High school diploma or GED.
Minimum two (2) years of customer service experience.
Strong communication, organizational, and computer skills.

Preferred

Minimum one (1) year of experience in a medical office or healthcare setting.
Experience with patient registration, insurance verification, scheduling, or Electronic Health Record (EHR) systems.

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.

Quick Apply

Refine Your Search

patient access representative jobs in michigan

Front Desk Receptionist

PATIENT ACCESS REPRESENTATIVE

Patient Services Associate

Patient Access Representative

Patient Services Intermediate (IR Scheduler)

Call Center Representative

Contact Center Advocate II - Hybrid

Asst-Office Operations - Full Time - Novi

Patient Access Representative

Patient Registration Rep - Warren Patient Access - Part-Time (24 Hours/Week) - Days

Government Programs Customer Service Representative

Patient Registration Rep - Detroit Emergency Department - Full-Time - Afternoons

Patient Registration Rep - Detroit Emergency Department - Part-Time - Afternoons

Patient Registration Rep - Macomb Outpatient - Full-Time - Days

Customer Service Representative I

Front Desk Receptionist

Contact Center Advocate II - Radiology - Scheduling - Days

Patient Services Intermediate

Patient Registration Rep - Detroit Emergency Department - Full-Time - Midnights

Customer Service Representative, Patient Registration

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