Top 71 Remote helpdesk Jobs in Michigan

IT Support Specialist
W. Soule & Company —Portage, MI
- Full-time
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Digital Services Specialist (eServices Banker)
MSGCU —Troy, MI
- From $21.75 an hour
- Office
- High school diploma or GED
- 21 years or older
- Health savings account
- Paid holidays
6d
IT Support Specialist
CFS —Muskegon, MI
- $20 - $25 an hour
- Urgently hiring
- Mid-level
- Office
- Continuous improvement
6d
IT Support Technician, Assoc I
ITC Holdings Corp. —Novi, MI
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
5d
Help desk Representative
Careers at Little Caesars —Detroit, MI
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
5d
Help Desk Technician
Care Solution —Detroit, MI
- $23 - $26 an hour
- Call employer
- Customer service
- Computer literacy
- Mid-level
Quick Apply
Level 1 IT Support Technician
UBX Cloud —Madison Heights, MI
- $36,000 - $40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Trade school
- Paid time off
- Opportunities for advancement
Quick Apply
Helpdesk Associate - HYBRID in Traverse City
Munson Healthcare —Traverse City, MI
- Full-time
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Quick Apply
5d
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
IT Support Specialist
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Computer Science
- Inventory management
- Research
IT Helpdesk
SBT Global, Inc. —Plymouth, MI
- $60,000 - $65,000 a year
- Contract
- 5 years
- English
- Senior level
Quick Apply
Senior Desktop Support Specialist
University of Michigan —Ann Arbor, MI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Laboratory
- Classroom
- Disability insurance
- Health insurance
Business Systems Support Analyst
Northpointe Behavioral Healthcare System —Kingsford, MI
- $58,977.62 - $82,080.23 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
5d
Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Help Desk Technician
Edward Rose & Sons —Bloomfield Hills, MI
- Overtime
- Mid-level
- Driver's License
- SharePoint
- Paid time off
- On-the-job training
Quick Apply
11d
Service Desk Technician - #2997
Wade Trim —Taylor, MI
- Full-time
- Hybrid work
- 5 years
- Office
- Windows
- Wellness program
- Disability insurance
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
IS SUPPORT TECH
Skywood Recovery —Augusta, MI
- Full-time
- Computer science
- Computer Science
- Writing skills
6d
IT Operations Support Administrator
Peckham —Lansing, MI
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
7d
IT Helpdesk Technician
M&K Truck Centers —Wyoming, MI
- $45,000 - $55,000 a year
- Full-time
- Dealership
- Mid-level
- Travel
- Employee stock ownership plan
Quick Apply

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remote helpdesk jobs near michigan

IT Support Specialist

W. Soule & Company
Portage, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

CAD software
iOS support
Linux support
Technical documentation
Copy machines
iOS
Windows
Printer (troubleshooting support)
Ladder use
Microsoft Office
Driver's License
Remote access management
Remote access software
Computer networking
VPN management
Building information modeling (BIM) tools
Hand tools
PowerShell
Active Directory management
802.11 (Wi-Fi)
Help desk
Mobile devices

Full Job Description

The successful candidate provides information technology support for the company to include all offices and field applications.

TASK

Persons in the IT Support Specialist position shall be able to effectively perform the following tasks:

· Operates the W. Soule IT Help Desk and efficiently works through all open tickets ensuring that they are closed in a timely manner.

· Be the first point of contact for all IT support calls and emails.

· Set up and configure new equipment/software for users as needed.

· Give basic training to users.

· Do project-based tasks as instructed by the IT Director.

· Manage the Antivirus Server and patch management solution to make sure devices are clean and current.

· Use remote control software to support personnel.

· Maintain department documentation.

· Be a technical resource for W. Soule employees for phone and computer related issues and questions.

· Attend webinars, conferences and educational opportunities to stay current.

· Other duties as assigned.

TOOLS & TECHNOLOGY

Persons in the IT Support Specialist position shall have the ability to proficiently utilize the following tools & technologies associated with the job:

· IT Management Systems

· iOS devices

· Windows OS

· Microsoft 365

· CAD/BIM software

· Printer Management

· WIFI, VPN, Networking

· Linux

· Active Directory

· Information Security & Protection

· Printers, Copiers, Scanners

· Powershell

SKILLS & ABILITIES

Persons in the IT Support Specialist position shall exhibit the following skills and abilities:

· Effectively able to manage one’s time and prioritize requests from others.

· Ability to use basic hand tools.

· Ability to lift 20 pounds regularly and 50 pounds occasionally.

· Ability to use ladders and lifts as necessary to complete assigned tasks.

· Able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Ability to talk to others to convey information effectively.

· Maintain professional demeanor.

· Available after hours for support or project implementation.

· Maintain department documentation.

· Using logic, reasoning and memory to solve problems.

· Vendor certifications, as determined by departmental need.

· Possesses a valid driver’s license, insurance and automobile capable of transporting IT equipment.

· Desire to learn about new technology and be current on industry trends.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Help desk: 2 years (Preferred)

Ability to Commute:

Portage, MI 49002 (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

remote helpdesk jobs in michigan

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IT Support Specialist

IT Support Technician, Assoc I

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Help Desk Technician

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Helpdesk Associate - HYBRID in Traverse City

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IT Support Specialist

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Entry Level MSP Technician (Help Desk)

Help Desk Technician

Service Desk Technician - #2997

Junior Help Desk Technician Full-Time

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IT Operations Support Administrator

IT Helpdesk Technician

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