Top 79 remote helpdesk Jobs in michigan

IT Support Specialist
North Bay Produce, Inc. —Traverse City, MI
- From $60,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tier II Help Desk Technician
BlueRock Technologies —Troy, MI
- From $45,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
6d
Automotive Technician - Support & Validation Analyst
SolvIT —Rochester Hills, MI
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Patient Support Specialist
Mentavi Inc. —Grandville, MI
- $18 an hour
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- HIPAA
Quick Apply
Vehicle Processing Clerk (Remote - Michigan)
Morley —Michigan
- 8 hour shift
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Disability insurance
Entry Level IT Professional
Technology Digest inc —Detroit, MI
- From $23 an hour
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- SQL
Quick Apply
14d
Vehicle Return Clerk (Remote - Michigan)
Morley —Michigan
- 8 hour shift
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Wellness program
- Disability insurance
IT Help Desk Agent
Learning Care Group, Inc., —Novi, MI
- $23.42 - $26.00 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer science
- Health insurance
- Dental insurance
Quick Apply
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Customer Service Mon-Fri
Five Star Solutions —Saginaw, MI
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
7d
IT Support Technician
Howard Ternes Packaging Company —Livonia, MI
- $50,000 - $85,000 a year
- Computer science
- Computer Science
- Mid-level
Quick Apply
TECHNOLOGY SUPPORT COORDINATOR
Monroe County Intermediate School District —Monroe County, MI
- $60,785 - $66,764 a year
- Full-time
- School experience
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Part-Time Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $15 an hour
- Part-time
- Computer Science
- Windows
- Scripting
Quick Apply
IT Help Desk Technician
HG Medical USA —Holland, MI
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
Jr. Systems Administrator
Detroit Recovery Project —Detroit, MI
- $65,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Junior Desktop Support technician
AspiringIT —Troy, MI
- $18 - $20 an hour
- Contract
- Mid-level
- Windows
- US work authorization
Quick Apply
Desktop Support Analyst
Aristocrat —Lansing, MI
- $18.50 - $34.37 an hour
- Full-time
- High school diploma or GED
- Travel
- US work authorization
- Health insurance
- Dental insurance
IT Helpdesk Specialist (Contract)
LG Energy Solution Michigan, Inc. —Troy, MI
- Contract
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Technical Support Level 1
ArchTech, LLC —Warren, MI
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d

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remote helpdesk jobs near michigan

IT Support Specialist

North Bay Produce, Inc.
Traverse City, MI

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Computer Science
Bachelor's degree
Time management
Information Technology

Full Job Description

North Bay Produce is a cooperative of more than 30 grower-owners from North, Central, and South America, producing fresh fruits and vegetables year-round – from asparagus to apples, berries, and snow & sugar snap peas. Headquartered in Traverse City, Michigan, we market and distribute products worldwide.

From the field to the corporate office, North Bay Produce growers and staff are committed to consistently delivering high-quality fresh produce to our customers throughout North America, Europe and Asia. Earning customer trust and satisfaction is paramount to our business. Our consistent high quality and outstanding service has enabled us to become a market leader. At North Bay Produce, we take great pride in our support of charitable organizations and enrich the lives and communities of those around us.

If you embody these values and want to hit the ground running in a fun, fast paced, dynamic environment and work for a company with a culture based on collaboration and innovation then you may be just what we are looking for!

We are looking for a full-time IT Support Specialistto join our team in Traverse City location.

Focus

Reporting to the Director of IT, the IT Support Specialist is responsible for providing hands-on, day-to-day technology support for end users across the organization. This role focuses on resolving common user issues, maintaining reliable access to systems and tools, and ensuring employees can work efficiently with minimal disruption. The position serves as the primary point of contact for internal IT support while partnering with a managed service provider for escalations, infrastructure, and specialized projects.

This role is ideal for a proactive problem-solver who enjoys helping people, thrives in a fast-paced support environment, and can balance technical troubleshooting with strong communication.

Key Accountabilities:

Serve as the first point of contact for end-user IT support requests (in-person and remote)
Troubleshoot and resolve issues related to: Microsoft Outlook, Teams, OneDrive, and SharePoint, Windows 10/11 workstations and laptops, VPN and remote access connectivity, Printers, scanners, label printers, and peripherals.
Perform new user onboarding and offboarding tasks, including: Account setup and deactivation, Laptop provisioning and setup, Access and permissions management.
Resolve login issues, password resets, and account lockouts
Support hardware setup, replacement, and asset tracking
Track and manage support requests through a ticketing system
Maintain documentation and standard operating procedures for recurring issues
Coordinate with the managed service provider for escalations, projects, and advanced troubleshooting

Key Attributes and Skills

Technical Skills

Strong working knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Experience troubleshooting Windows-based endpoints (Windows 10/11)
Familiarity with VPN clients and remote access tools
Understanding of MFA tools (e.g., DUO or similar)
Experience supporting printers, scanners, and peripheral devices
Knowledge of user accounts, permissions, and directory services

Soft Skills

Strong customer service orientation, ability to work with a diverse set of users from upper management to end users and to be able to communicate effectively across groups
Ability to work in a high-pressure environment while effectively prioritizing and executing tasks
Strong organizational and time-management skills
Clear, professional communication skills (verbal and written)
Good judgment in knowing when to resolve an issue independently versus escalate

Education and Experience:

Bachelor’s degree in Information Technology, Computer Science, or a related field
3–5 years of experience in an IT support, help desk, or MSP Tier 1/Tier 2 role
Experience supporting users in a corporate or multi-location environment
Experience utilizing ITSM / ticketing tools
Relevant certifications (e.g., Microsoft, Microsoft Azure, CompTIA A+, Network+) are a plus

Pay: From $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

remote helpdesk jobs in michigan

IT Support Specialist

Tier II Help Desk Technician

Automotive Technician - Support & Validation Analyst

Patient Support Specialist

Vehicle Processing Clerk (Remote - Michigan)

Entry Level IT Professional

Vehicle Return Clerk (Remote - Michigan)

IT Help Desk Agent

Junior Help Desk Technician Part-Time

Customer Service Mon-Fri

IT Support Technician

TECHNOLOGY SUPPORT COORDINATOR

Part-Time Technical Support Representative

IT Help Desk Technician

IT Helpdesk Hero

Jr. Systems Administrator

Junior Desktop Support technician

Desktop Support Analyst

IT Helpdesk Specialist (Contract)

Technical Support Level 1

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