Top 3965 Service advocate Jobs in Michigan

Client Service Advocate
Jackson National Life Insurance Company —Lansing, MI
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
11d
Licensed Master Social Worker (LMSW)- $7,500.00 Sign-On Bonus
Ohioans Home Healthcare & Hospice —Monroe, MI
- Full-time
- Master of Social Work
- Mid-level
- Home Health
- Disability insurance
- Health insurance
Quick Apply
Attorney specializing in Commercial Debt Settlement and SBA Loan Workouts
Ayar Law —Farmington Hills, MI
- $90 - $110 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist
Foundation Manual Physical Therapy and Performance —Clawson, MI
- $70,000 - $101,000 a year
- Full-time
- Background check
- CPR Certification
- Doctoral degree
- Disability insurance
- Health insurance
Quick Apply
Radiology Technologist Days
Corewell Health —Dearborn, MI
- Full-time
- BLS Certification
- Mid-level
- Radiology
Radiology Technologist Days
Corewell Health —Dearborn, MI
- Full-time
- BLS Certification
- Mid-level
- Radiology
6d
Radiology Technologist Dayshift
Corewell Health —Dearborn, MI
- Full-time
- BLS Certification
- Mid-level
- Radiology
6d
Licensed Massage Therapist
The Woodhouse Day Spa —Grand Rapids, MI
- $40 - $70 an hour
- Part-time
- Sales
- Customer service
- In-person
- Health insurance
- Paid time off
Quick Apply
Radiology Technologist Dayshift
Corewell Health —Dearborn, MI
- Full-time
- BLS Certification
- Mid-level
- Radiology
6d
Radiology Technologist
Corewell Health —Dearborn, MI
- Full-time
- BLS Certification
- Mid-level
- Radiology
Foster Care Specialist
Spectrum Human Services —Flint, MI
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
- Paid training
- 403(b) matching
Quick Apply
12d
Mental Health Counselor
School Based Healthcare Solutions Network —Shelby, MI
- $4,250 - $7,500 a month
- Choose your own hours
- Background check
- Mid-level
- Master's degree
- Health insurance
- Tuition reimbursement
Quick Apply
Neonatal Nurse Practitioner
University Pediatricians —Detroit, MI
- From $125,000 a year
- Part-time
- Background check
- Nursing
- RN License
- Health savings account
- Health insurance
Quick Apply
Radiology Technologist
Corewell Health —Royal Oak, MI
- Full-time
- BLS Certification
- Mid-level
- Patient care
CT Technologist Evenings
Corewell Health —Troy, MI
- Full-time
- Hospital
- BLS Certification
- Mid-level
CT Technologist
Corewell Health —Dearborn, MI
- Full-time
- BLS Certification
- Mid-level
- 1 year
Radiology Technologist Afternoons
Corewell Health —Troy, MI
- Full-time
- BLS Certification
- Mid-level
- Patient care
Radiology Technologist Evenings
Corewell Health —Trenton, MI
- Full-time
- Acute care
- BLS Certification
- Mid-level
Radiology Technologist Midnights
Corewell Health —Troy, MI
- Full-time
- BLS Certification
- Mid-level
- Patient care
Radiology Technologist Midnights
Corewell Health —Royal Oak, MI
- Full-time
- BLS Certification
- Mid-level
- Patient care

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Client Service Advocate

Jackson National Life Insurance Company -
Lansing, MI

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Series 6
High school diploma or GED

Full Job Description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job Purpose

Provides world-class customer service and support to business partners, customers, internal associates and other financial firms by responding to questions regarding product features, benefits and administrative requirements. Responsible for documentation, performing account maintenance changes and resolving basic issues.

Essential Job Duties & Responsibilities

Answers incoming telephone calls from our business partners, customers and internal associates regarding new or existing Jackson accounts on one or more lines of business (e.g. new business or enforce aspects on one or more trained product lines).
Responds to questions regarding product features, benefits, account status and transfers of assets from other financial firms.
Effectively communicates administrative “good order” requirements, processes and procedures.
Documents interactions with customer contacts received and initiated.
Utilizes multiple technology-based applications simultaneously.
Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.
Drafts and distributes requests to associates or areas using work tracking or email systems.
Follows up with internal and external customers.
Demonstrates strong customer service.

Other Duties

Must meet departmental production and quality standards related to product and job levels (i.e., average daily call volume, average call handle time, target quality scores, adherence to documentation/standards, etc.).
Other duties as assigned.

Knowledge, Skills & Abilities

Ability to learn and understand features and administrative requirements for assigned product lines.
Ability to acquire understanding of Jackson’s multiple product lines, distribution channels and organizational structure.
Good verbal and written communication skills to interact professionally with business partners, customers, coworkers and management.
Ability to actively listen, interpret customer requests and respond with the appropriate information.
Ability to navigate and utilize multiple software and mainframe computer applications simultaneously to resolve customer service issues.
Ability to work independently as well as in a team environment.
Ability to effectively manage the demands of a high volume, image based, and phone monitored work environment.

Education and Experience

High School diploma or equivalent required; some college or degree preferred.
1+ years of customer service experience.

Certifications, Licenses, Registrations

FINRA Series 6 license required for associates servicing variable annuity and/or variable life lines of business, within 90 days of hire.
FINRA Series 6 license strongly preferred for all other lines of business within 6 months of hire.

Job Level that this position reports to (i.e., Supervisor, Manager, Director, etc.):

Manager

#CB

LI-AH1

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Apply Now

Refine Your Search

service advocate jobs in michigan

Client Service Advocate

Licensed Master Social Worker (LMSW)- $7,500.00 Sign-On Bonus

Attorney specializing in Commercial Debt Settlement and SBA Loan Workouts

Physical Therapist

Radiology Technologist Days

Radiology Technologist Days

Radiology Technologist Dayshift

Licensed Massage Therapist

Radiology Technologist Dayshift

Radiology Technologist

Foster Care Specialist

Mental Health Counselor

Neonatal Nurse Practitioner

Radiology Technologist

CT Technologist Evenings

CT Technologist

Radiology Technologist Afternoons

Radiology Technologist Evenings

Radiology Technologist Midnights

Radiology Technologist Midnights

I want to receive the latest job alert for service advocate in michigan

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