SUMMARY
This position researches and compiles the necessary information in order to prepare a complete and accurate broker or settlement package and ensures that mortgage packages are disbursed promptly and that the recorded documents are forwarded to the proper authority.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Responsible for maintaining and building good working relationships with all Realtor & builder customers, lenders, production department personnel, closing personnel, and Marketing Reps.
- Responsible for scheduling closing appointments and inputting title orders.
- Responsible for meeting individual needs and requirements of the customers.
- Facilitates the preparation of broker and settlement packages on behalf of the Company.
- Responsible for delivering all broker packages within the guidelines and goals set by the Manager.
- Responsible for obtaining relevant information for the completion of broker documents or settlement package.
- Fulfills the title requirements for issuance of a final policy.
- Reviews and analyzes title commitment in order to define title issues and concerns.
- Researches title issues in order to propose solutions and assist in clearing title encumbrances and/or impediments.
- Ensures that the documents are in an accurate and recordable form.
- Assures compliance with the Lighthouse Title Settlement Standards procedures, including proper balancing of the file and collection of proper receipts.
- Issue Short-Form Policies, when able and “mark-up” title commitments when production dept. is required to issue policy(ies).
- Handling of incoming calls, scheduling and other customer service needs.
- Complete set-up of orders for searches, title commitments and listing packages.
- Facilitates closings on behalf of the Company, as requested.
- Assists with the post-closing disbursement/recording needs of the settlement package.
- Other duties as requested by Management.
QUALIFICATIONS
- To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and co-workers.
- Ability to use fractions, percentages and ratios to calculate commissions, tax pro-rations and costs associated with a closing transaction.
- Maintains high level of professionalism in dress and demeanor.
- Ability to work under pressure and remain flexible to changing schedules and demands.
- Good verbal and written skills.
- Proven organizational skills.
NOTE: The above job description is intended to describe the major functions and characteristics of this job. It is not intended to describe all the functions or responsibilities, which may be assigned to the incumbent employee. It is always within the employer's right to add to, delete form or further modify this job description at any time. This document is not to be construed as an employment contract of any type.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Have you been employed by Lighthouse or associated entities?
Work Location: In person
