Top 9 switchboard operator Jobs in michigan

Patient Access Switchboard Operator, part time, days
Holland Hospital —Holland, MI
- Part-time
- Urgent Care
- HIPAA
- High school diploma or GED
6d
Clerical/ Backup Receptionist
Gordon Chevrolet —Garden City, MI
- Full-time
- Dealership
- Writing skills
- Accounting
- Disability insurance
- Health insurance
Quick Apply
14d
Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
- $16 - $18 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
7d
Supervisor - Switchboard - 40 hrs - Days - Wyandotte
Henry Ford Health —Wyandotte, MI
- Mid-level
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Admitting Representative
MyMichigan Health —Clare, MI
- Full-time
- Current TB test
- Ability to walk for extended periods
- Inpatient
5d
Switchboard Operator
McLaren Lapeer Region —Lapeer, MI
- Full-time
- Surgery
- High school diploma or GED
- Home Health
7d
Switchboard Operator
MyMichigan Health —Midland, MI
- On call
- Current TB test
- Ability to walk for extended periods
- Medical office experience
12d
Hotel Switchboard/PBX Operator (FT)
Grand Traverse Resort and Spa —Acme, MI
- Full-time
- Microsoft Excel
- Pass drug screening
- Typing
Quick Apply
1d

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PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…
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Springfield Hospitality LLC —Springfield, OH
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. High School diploma or equivalent required.
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Patient Access Switchboard Operator, part time, days

Holland Hospital -
Holland, MI

Apply Now

Job Details

Part-time
6 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.

The Patient Access Specialist delivers skilled registration and support services across a variety of clinical areas, including the Emergency Department, Urgent Care, Laboratory, Radiology, and Hospital Operator functions. This role is responsible for ensuring the accurate collection of demographic and financial information, maintaining regulatory compliance, and providing exceptional customer service. Accurate and timely registration supports patient safety, clinical decision making, and compliant billing. The Patient Access Specialist communicates effectively with clinical teams to promote safe, timely, and efficient patient care. In every interaction, they help create a positive and welcoming experience for patients and visitors throughout Holland Hospital.

Qualifications:
Education

High School diploma or GED required.

Experience

Experience in healthcare, medical office, or a patient-facing high-acuity customer service environment preferred.
Experience with multitasking roles requiring rapid decision-making.
Demonstrated ability to work independently and as a team in high-pressure environments.
Familiarity with medical terminology or registration workflows preferred.

Skills & Knowledge

Demonstrated strength in critical thinking, informed decision making, and problem solving, with the ability to multitask in high volume environments. making, and problem solving, with the ability to multi task in high volume environments.
Ability to remain calm and professional in emergency or high-volume situations.
Excellent communication and customer service skills.
High accuracy in data entry and attention to detail.
Ability to navigate multiple software systems simultaneously.

Employment Type: Part Time

Shift: Operator (7a-3p)

Weekly Scheduled Hours: 12

Weekend Requirements: Every other weekend
Requirements:

High school diploma/GED or higher education

Demographic & Financial Registration

Verify patient identification per hospital policy and scan ID/insurance cards.
Update and validate patients’ information to ensure accurate demographic and financial registration.
Utilize electronic work queues to efficiently serve patients and assist with maintaining optimal clinical workflows.
Access multiple software systems to determine payer/benefit information.
Determine patient responsibility using software and discuss payment with compassion.
Collect copays and patient payments following established financial communication standards. Balance cash box and online payment systems.
Participate in meetings, share improvement ideas, and support compliance and process efficiency.
Serve as a preceptor as needed.

Compliance

Complete all processes in alignment with Patient Access compliance standards including EMTALA, NSA, and other healthcare regulations as applicable to work area.
Present and obtain signatures on required forms including Treatment Consent/HIPAA, Payment Agreement, IMFM/MOON, ABN, NSA/PBB, and Patient Belongings as applicable.
Collect required demographic details for Meaningful Use (race, ethnicity, sex, portal information).

Obtain accurate financial information including MSP questionnaires to ensure compliant payer ranking.

Department Specific Duties

Hospital Operator

Route calls from internal and external customers using prioritization and critical thinking. Escalate urgent calls according to established protocols.
Provide exceptional customer service to all callers.
Maintain composure during Code events and perform clear and quick overhead paging in a professional manner.
Perform additional duties concurrently, including creating and activating visits and completing assigned reports.

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

Apply Now

Refine Your Search

switchboard operator jobs in michigan

Patient Access Switchboard Operator, part time, days

Clerical/ Backup Receptionist

Guest Service Agent / Front Desk

Supervisor - Switchboard - 40 hrs - Days - Wyandotte

Admitting Representative

Switchboard Operator

Switchboard Operator

Hotel Switchboard/PBX Operator (FT)

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