Top 15 Customer support coordinator Jobs in Middle River, Md

Customer Service Coordinator II- Healthcare Billing Call Center
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
10d
Automotive Service Appointment Coordinator
Bob Davidson Ford Lincoln —Parkville, MD
- $15 - $18 an hour
- Part-time
- Writing skills
- Office
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
2d
Service Coordinator
Sciens Building Solutions —Arbutus, MD
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Service Coordinator 2
Convergint Technologies LLC —Columbia, MD
- $30 - $35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
13d
Account Coordinator
Gallagher Benefit Services —Hunt Valley, MD
- $46,000 - $89,500 a year
- Mid-level
- Bachelor's degree
- 2 years
12d
Multi Site Customer Service Coordinator
Ricoh —Baltimore, MD
- $17.69 - $22.28 an hour
- Overtime
- Hospitality
- High school
- Office
5d
Nutrition Care Coordinator
Option Care Enterprises, Inc. —Annapolis, MD
- $17.02 - $28.38 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
3d
Service Coordinator
Smart Building Technologies —Owings Mills, MD
- Call employer
- Mid-level
- High school diploma or GED
- Business Administration
- Paid holidays
- Health insurance
Quick Apply
5d
Service Coordinator
Tecta America —Jessup, MD
- From $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Jr. Account Project Coordinator
HCI —Ellicott City, MD
- $50,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Computer literacy
- Administrative experience
Quick Apply
Warranty Coordinator
Douron, Inc. —Owings Mills, MD
- $21 - $24 an hour
- Online Application
- Writing skills
- ERP systems
- Mid-level
- AD&D insurance
- Paid holidays
Business Development Coordinator Customer Service- Mercedes-Benz Silver Spring
Mercedes Benz of Silver Spring —Baltimore, MD
- $19 - $23 an hour
- Full-time
- Dealership
- Mid-level
- Business development
- Health insurance
- Employee assistance program
Quick Apply
9d
Client Relations Coordinator
Quick Servant Co Inc —Columbia, MD
- $20 - $23 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
Quick Apply
Customer Support / Print Shop Coordinator
WPE Printing —Columbia, MD
- $18 an hour
- Overtime
- Driver's License
- Organizational skills
- In-person
- 401(k)
- Paid time off
Quick Apply
4d

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Automotive Service Appointment Coordinator
Bob Davidson Ford Lincoln —Parkville, MD
Our Business Development Center (BDC) Representatives process all internet leads, inbound phone calls, appointment setting, follow-up calls and customer…
$15 - $18 an hour
Quick Apply
2d
Business Development Coordinator
Anderson Auto Group - Cockeysville, MD —Cockeysville, MD
Answer customer calls and establish follows-up with sales appointments. Follow up with leads that are not ready to make an appointment or no-show.
Quick Apply

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CUSTOMER SERVICE/ACCOUNT COORDINATOR
Associated Graphics (AGI) —Columbus, OH
Ability to answer a high volume of calls and/or emails daily. Assist in onboarding new customers. Interpersonal and customer service skills.
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Account Customer Service Coordinator II
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$24.60 an hour
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Customer Service Coordinator II- Healthcare Billing Call Center

Johns Hopkins Health System -
Baltimore, MD

Apply Now

Job Details

Full-time
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
403(b)

Qualifications

Phone communication
Operations coordination
High school diploma or GED
Managing clients in a customer support role
Customer support
Typing
Care coordination

Full Job Description

Requisition #:

666447

Location:

Johns Hopkins Health System, Baltimore, MD 21201

Category:

Clerical and Administrative Support

Schedule:

Day Shift

Employment Type:

Full Time

The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization, academically based health system, dedicated to providing the highest quality patient health care in the treatment and prevention of human illness.

What Awaits You:

Medical, Dental, and Vision Insurance
403B Savings Plan w/employer contribution
Paid Time off & Paid holidays
Employee and Dependent Tuition assistance benefits
Room for growth

Work Status:

Remote, day shift- M-F 8am-4:30pm. Only applicants working from MD, DC, VA, PA, DE or FL will be considered.

This is a fast paced inbound call center. Must have the ability to multi task- talk and type while on the phone with patients.

Job Summary:

Responsible for responding to customers requests and inquiries, researches and provides resolution of customer service related issues. Handles billing inquiries, verifies insurance information, and provides patient education. Coordinates with medical staff to ensure seamless patient care and addresses complaints promptly. Handles patient interactions, schedules appointments, maintains patient records and contributes to overall patient satisfaction and operations.

Job Functions:

Handles customer inquiries and complaints, ensures quality level of customer satisfaction.
Verifies patient insurance information and assists with pre-authorization processes.
Ensures correct patient demographics and insurance information has been captured in the hospital billing system.
Advises patients/family regarding their financial obligations and concerns once claims are adjudicated.
Ensures that incoming call volumes are processed expeditiously, and all accounts have been properly documented.
Sets up contracts, auto payments, and secures promissory notes, as required by policies.

Qualifications:

Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
Completes basic to moderately complex business support assignments; work involves minimal problem resolution.
Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
Ensures the implementation of company policies in their daily tasks, identifies potential risks in their scope of work, and reports any breakdown in controls to the supervisor.
Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).

High School Diploma/GED or equivalent (Required)

2+ years of experience in customer support coordination (Required)

Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

customer support coordinator jobs in middle river, md

Customer Service Coordinator II- Healthcare Billing Call Center

Automotive Service Appointment Coordinator

Service Coordinator

Service Coordinator 2

Account Coordinator

Multi Site Customer Service Coordinator

Nutrition Care Coordinator

Service Coordinator

Service Coordinator

Jr. Account Project Coordinator

Warranty Coordinator

Business Development Coordinator Customer Service- Mercedes-Benz Silver Spring

Client Relations Coordinator

Customer Support / Print Shop Coordinator

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