Top 33 Customer service coordinator Jobs in Middleboro, Ma

Service Desk Coordinator
Central Glass —West Bridgewater, MA
- $24 - $28 an hour
- Full-time
- Mid-level
- Residential
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Customer Care Coordinator - Delivery Sched. I
Numotion —Taunton, MA
- $19.98 - $25.98 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Client Coordinator
Maxim Healthcare —Taunton, MA
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Client Services Account Coordinator
DS Graphics | Universal Wilde —Canton, MA
- From $25 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Experienced Dental Front Desk Coordinator
Specialized Dental Partners —Stoughton, MA
- $23 - $28 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Coordinator - Onsite
Boston Interiors —Stoughton, MA
- $18 - $22 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Disability insurance
- Health insurance
Service Coordinator
Flow Control Group —Brockton, MA
- $25 - $30 an hour
- Weekends as needed
- Sales
- Military
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Front Desk Coordinator I
Smile Doctors Affiliate —Hanover, MA
- $18.00 - $22.15 an hour
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
12d
Service BDC Appointment Coordinator
Copeland Toyota —Brockton, MA
- $38,500 - $40,000 a year
- Full-time
- No experience needed
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Office Coordinator
Climate Control Specialists —Holbrook, MA
- $20 - $30 an hour
- Email
- Mid-level
- Office
- Organizational skills
Quick Apply
After Hours Scheduling Coordinator
Touching Hearts at Home of Southwest Boston —Canton, MA
- $21 an hour
- Part-time
- Hybrid work
- Administrative experience
- Driver's License
- Home Health
- Paid time off
- Work from home
Quick Apply
10d
Client Relations & Operations Coordinator
Partner Facility Solutions —Braintree, MA
- $50,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid training
- Health insurance
Quick Apply
2d
Client Service Coordinator
Canton Veterinary Hospital —Canton, MA
- $18 - $20 an hour
- Part-time
- Heavy lifting
- Ability to lift 50 pounds
- Communication skills
- Employee discount
2d
Treatment Plan Coordinator / Front Desk Coordinator
Southeast Orthodontics —Raynham, MA
- Full-time
- Dental office
- Organizational skills
- 1 year
- 401(k)
- Paid time off
5d
Front Desk Coordinator
Radius Financial Group Inc —Norwell, MA
- $35,000 - $40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
8d
Customer Experience Coordinator
TJ Maxx —Attleboro, MA
- $17.25 - $17.75 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Franchise Support Coordinator
Five Star Franchising LLC —North Attleboro, MA
- No experience needed
- Office
- Residential
- Disability insurance
- Health insurance
Quick Apply
Service Support Coordinator - HVAC/R
Joe Warren & Sons Co., Inc. —Norwood, MA
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Receptionist and Insurance Coordinator
Eager Family Dentistry —Riverside, RI
- $22 - $28 an hour
- Full-time
- Dental office
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
70230 - Customer Experience Coordinator
Marshalls —Braintree, MA
- $17.25 - $17.75 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account

I want to receive the latest job alert for customer service coordinator in middleboro, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near middleboro, ma

Front Desk Coordinator jobs in Hanover, MA

Client Services Coordinator jobs in Canton, MA

Front Desk Receptionist jobs in Riverside, RI

Scheduling Coordinator jobs in Maryland

Scheduling Coordinator jobs in Bronx, NY

Event Coordinator jobs in New York, NY

Scheduling Coordinator jobs in Topeka, KS

Healthcare Project Coordinator jobs in New York, NY

Scheduling Coordinator jobs in Wausau, WI

Event Coordinator jobs in Denver, CO

Support Coordinator jobs in Brevard County, FL

Support Coordinator jobs in Rockville, MD

Support Coordinator jobs in Monmouth County, NJ

Support Coordinator jobs in Longview, TX

Help Desk Support jobs in New York, NY

Bottle Service jobs in San Diego, CA

Service Coordinator jobs in Lafayette, LA

Service Coordinator jobs in Greensboro, NC

Service Coordinator jobs in Fontana, CA

Remote Customer Service jobs in Nashua, NH

Service Desk Coordinator

Central Glass -
West Bridgewater, MA

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Equipment service recordkeeping
Customer records maintenance
Email customer support
Construction material procurement
Phone communication
Operations coordination
Service scheduling
Interpreting technical drawings
Team scheduling
Mid-level
Incident Escalation
Maintenance activity documentation
Task prioritization
Help desk systems
Organizational skills
Dispatch record maintenance
Order tracking
Productivity software
Ordering supplies
Escalation handling
Standard operating procedures (SOPs)
Communication skills
Office phone management
Quality data entry
Progress tracking (project management tasks)
Part sourcing
Customer data entry

Full Job Description

Position Summary:

The Service Desk Coordinator serves as the central point of coordination for Central Glass’s Service Department, acting as the primary liaison between customers, the Field Operations Coordinator and other internal teams. This role is responsible for managing incoming service requests (both commercial and residential), scheduling and dispatching technicians, maintaining accurate job documentation, and ensuring timely, professional communication throughout the service lifecycle.

The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Success in this role requires strong organizational skills, attention to detail, clear communication, and the ability to manage multiple priorities in a fast-moving environment.

This position supports Central Glass’s commitment to responsive service, operational accuracy, and a positive customer experience while helping field teams stay productive and informed.

Why Central Glass?

Join Central Glass, the area’s oldest family-owned business with over 75 years of excellence. Be part of a tight-knit team where your valued work will create stunning glass projects. Here, you'll find:

Impactful Work: Lead innovative glass installations, from shower enclosures to storefronts.
Career Growth: Expand your skills with industry-leading tools and training.
Supportive Culture: Collaborate with passionate professionals dedicated to quality.
Great Benefits: Health, dental, 401(k), and generous paid time off.

Apply today to join a legacy of craftsmanship and community!

About Us:

Central Glass is a trusted leader in commercial architectural glass and glazing systems. We specialize in curtain wall, storefront, curtain wall, aluminum windows, glass entrances, and other exterior façade solutions for mid- to large-scale commercial projects. With a commitment to precision, performance, and safety, we deliver high-quality glazing solutions across a wide range of commercial construction markets.

Key Responsibilities:

Serve as the primary point of contact for incoming service requests via phone, email, and internal systems.
Schedule, dispatch, and coordinate service technicians based on priority, location, and scope of work.
Create, update, and maintain accurate service tickets, job notes, and documentation.
Communicate clearly with customers regarding scheduling, job status, and next steps.
Coordinate sourcing of required materials for service work, including ordering parts or submitting fabrication work tickets to ensure jobs are properly prepared and completed without delay.
Coordinate with field technicians to confirm arrival times, job completion, and follow-up needs.
Track service progress and ensure jobs move efficiently from intake through close-out.
Escalate urgent service issues, customer concerns, or scheduling conflicts to leadership as needed.
Verify service details and documentation to support accurate invoicing and job close-out.
Maintain organized service records, photos, and attachments within company systems.
Support service department workflow improvements and adherence to established SOPs.

Qualifications:

Prior experience in a service coordination, dispatch, customer service, or operations support role.
Working knowledge of the glazing industry, including glass types, basic fabrication processes, hardware, and common service applications (preferred).
Ability to read and understand work orders, service tickets, and basic drawings or measurements.
Strong organizational skills with the ability to manage multiple service requests simultaneously.
Excellent verbal and written communication skills with customers, technicians, and internal teams.
Proficiency with office and job management software; ability to learn company systems quickly.
High attention to detail and accuracy in documentation and data entry.
Strong problem-solving skills and the ability to prioritize in a fast-paced environment.
Professional demeanor and customer-focused mindset.
Ability to work independently while collaborating effectively with field and office teams.

What We Offer:

Competitive salary based on experience.
Health, dental, and vision insurance.
401(k) with discretionary company match.
Paid time off and holidays.
Opportunities for professional growth in a supportive, team-oriented environment.

Job Type: Full-time.

Work Location: In Person.

About Central Glass:

Quick Apply

Refine Your Search

customer service coordinator jobs in middleboro, ma

Service Desk Coordinator

Customer Care Coordinator - Delivery Sched. I

Client Coordinator

Client Services Account Coordinator

Experienced Dental Front Desk Coordinator

Customer Service Coordinator - Onsite

Service Coordinator

Front Desk Coordinator I

Service BDC Appointment Coordinator

Front Office Coordinator

After Hours Scheduling Coordinator

Client Relations & Operations Coordinator

Client Service Coordinator

Treatment Plan Coordinator / Front Desk Coordinator

Front Desk Coordinator

Customer Experience Coordinator

Franchise Support Coordinator

Service Support Coordinator - HVAC/R

Front Desk Receptionist and Insurance Coordinator

70230 - Customer Experience Coordinator

I want to receive the latest job alert for customer service coordinator in middleboro, ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected