Top 34 Hardware technician Jobs in Middleton, Wi

IT Help Desk Technician
Summit Golf Brands —Barneveld, WI
- $40,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
2d
POS Field Service Technician
NORTH COUNTRY BUSINESS PRODUCTS INC —Madison, WI
- $20 - $25 an hour
- Full-time
- Clean driving record
- Driver's License
- Restaurant
- Employee stock ownership plan
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4d
Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician
U.S. Navy —United States
- $30,000 - $80,000 a year
- Weekends as needed
- Background check
- Laboratory
- Mid-level
- Loan repayment program
- Health insurance
Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician
U.S. Navy —United States
- $46,000 - $70,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

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POS Field Service Technician
NORTH COUNTRY BUSINESS PRODUCTS INC —Madison, WI
Valid driver's license with a clean record. Basic computer hardware/software troubleshooting experience. Troubleshoot hardware, software, and networking issues…
$20 - $25 an hour
Quick Apply
4d
RME Planner
US AMR-Jones Lang LaSalle Americas, Inc. —Sun Prairie, WI
Work with facilities team to develop and maintain lists of critical spares. Key activities for this position include screening EAM work orders, auditing…
$70,720 - $72,176 a year
Quick Apply

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Pharmaceutical Production Technician - Wednesday - Saturday 5am - 330pm
Safecor Health —Columbus, OH
The packaging technician position is also responsible for maintaining the packaging equipment for daily use, including cleaning and general equipment…
Pharmaceutical Production Technician - 1st Shift 7am - 330pm
Safecor Health —Columbus, OH
The packaging technician position is also responsible for maintaining the packaging equipment for daily use, including cleaning and general equipment…
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IT Help Desk Technician

Summit Golf Brands -
Barneveld, WI

Quick Apply

Job Details

Full-time
$40,000 - $55,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Record keeping
Microsoft Excel
Microsoft Outlook
IT asset management
Windows
Communication platforms
Desktop applications
Collaborative technology platforms
Microsoft Teams
IP networking
IT department experience

Full Job Description

Job Title: Help Desk Technician

Job Summary: Provide first-line technical support to Summit Golf Brands employees, resolving hardware, software, and connectivity issues to ensure minimal disruption to daily business operations.

Reports to: IT Manager

Duties/Responsibilities:

Serve as the first point of contact for all IT support requests submitted via phone, email, or ticketing system, ensuring prompt acknowledgment and resolution.
Diagnose and resolve hardware, software, network connectivity, and peripheral issues for end users across the organization.
Set up, configure, and deploy desktops, laptops, printers, and other end-user equipment for new hires and equipment refreshes.
Create, manage, and disable user accounts and access in Active Directory, Microsoft 365, and other business applications per established provisioning procedures.
Document all support activities, troubleshooting steps, and resolutions accurately in the IT ticketing system.
Escalate unresolved or complex technical issues to senior IT staff in a timely manner with thorough documentation of steps already taken.
Assist with maintaining IT asset inventory, including tracking hardware lifecycle and software license compliance.
Support onboarding and offboarding processes by coordinating equipment and account setup or deactivation.
Contribute to the creation and maintenance of IT knowledge base articles and end-user guides.
Maintain a professional, service-oriented attitude and follow up with users to ensure issues are fully resolved.

Required Skills/Abilities:

Basic understanding of Windows 10/11 operating systems, Microsoft 365 applications (Outlook, Teams, Word, Excel), and common business software.
Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Ability to clearly communicate technical information to non-technical users in a patient and professional manner.
Strong problem-solving skills with the ability to prioritize and manage multiple open issues simultaneously.
Eagerness to learn, follow established processes, and adhere to IT documentation standards.
Attention to detail and commitment to accurate recordkeeping in ticketing and asset management systems.
Ability to lift and move IT equipment (up to 50 lbs.) and work in various physical environments as needed.
Familiarity with AI tools and platforms (e.g., Claude.ai or similar) is a plus, particularly for supporting end users who are adopting AI-assisted workflows.

Education and Experience:

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field - OR

- equivalent hands-on experience or technical certifications (e.g., CompTIA A+).
1-3 year(s) of experience in a help desk, IT support, or desktop support role.
Experience with a ticketing or service management system is a plus.
Familiarity with Active Directory and Microsoft 365 administration basics is preferred. Experience working with SharePoint for documentation and knowledge management is a plus.
A positive, team-first attitude and willingness to grow within a collaborative IT team environment.

Quick Apply

Refine Your Search

hardware technician jobs in middleton, wi

IT Help Desk Technician

POS Field Service Technician

Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician

Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician

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