Top 9 Information technology specialist Jobs in Middletown, Ny

Implementation Specialist
EXCELFORCE INC. —Chester, NY
- $70,000 - $80,000 a year
- Full-time
- Computer literacy
- Mid-level
- Quality control
- Paid holidays
- Dental insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Montgomery, NY
- $17.64 - $26.49 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Product Support Specialist - LED Lighting
USAI, LLC —New Windsor, NY
- From $20 an hour
- Full-time
- Mid-level
- Organizational skills
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
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Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
3d

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Implementation Specialist

EXCELFORCE INC.
Chester, NY

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off

Qualifications

Resource allocation (project management tasks)
Payroll tax
Project management experience in technology
Software implementation
Enterprise solutions implementation
Managing clients in a customer support role
Human capital management
Managing projects
Productivity software
Implementing IT solutions

Full Job Description

We are a full service HCM company, we provide an interface for companies to handle all Labor Management needs. Including HR, Payroll, Time & Labor, recruitment, onboarding etc.

Job Description:

We are looking to fill an open “Implementation Specialist” role. This person is tasked with implementing new clients who join our platform, setting up their account to meet the clients specifications and requirements.

Experience in working with HR & Payroll platforms is a huge plus. Needs ability to build rapport with clients, and understand their needs through active listening.

Daily activities include setup of Payroll, Time & Labor, and Scheduler modules for new or existing clients, becoming the liaison post the sales process, up to the conversion to their dedicated support representative. Addressing any client concerns during the implementation process. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive attitude.

Responsibilities include, but not limited to:

Use a project management and consultative approach for a successful implementation across all services
Configure new accounts on the platform
Follow established protocol to format and import client data
Design custom widgets and screens, default features and reports
Collect the required account information and train customers using the platform
Work in synergy with other team members to ensure accurate and timely account setup
Continue to enhance product knowledge and stay current with product changes
Update system information when required
Collect payroll data for configuration, review imported information, and confirm company related information during the implementation process
Facilitate the import of previous payroll provider data
Follow audit procedures to ensure all converted data is accurate
Perform quality assurance checks to ensure all setup work has been completed accurately, review reports, and support clients for initial account training processing of payroll
Maintain a level of knowledge on Excelforce’s services and partnerships to ensure clients utilize maximum benefit of our platform
Lead client meetings

Comprehensive training provided

Benefits include: health and dental insurance, 401(k), PTO and paid holidays.

Requirements:

At least 3 years of experience in software implementation is required (payroll/HR industry preferred). Proven record of successfully assisting clients with 100% responsibility for a seamless implementation experience
Payroll experience working with a HCM service provider.
Excellent communication skills
Excellent analytical, time management, and problem-solving skills
Attention to detail, dependability, and follow-through
Accuracy and reliability a must
Proficiency in Microsoft Office and basic office technology
Ability to keep calm under pressure
Experience in the Kronos WFR platform is a huge plus
Familiar with payroll related legislative requirements (taxes, withholding orders, etc.)
Intermediate project management skills
Ability to identify and evaluate resources and plan for their utilization

Quick Apply

Refine Your Search

information technology specialist jobs in middletown, ny

Implementation Specialist

Seasonal, Operations Technical Specialist (Part Time)

Product Support Specialist - LED Lighting

Military Service - U.S. Navy, Information Technology Professional

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