We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Shift Manager, Ground Handling in our Ground Handling Department. The primary responsibility of the position is to assist Station Management with the operational activities of the station in accordance with established policies and procedures. This includes assistance with station labor relations, operations efficiencies, maintenance, facilities, safety, and security. The successful candidate will have familiarity with Microsoft Office Suite, Federal Aviation Administration (FAA) regulations, and Aircraft Operator Standard Security Program regulations. This position will report to Station Management.
Essential Duties:
Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and security
Keep company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage a staff with varied duties
Administrative duties to include daily/weekly/monthly reports
Job Qualifications and Competencies:
Proven success as a Team Leader with ability to pre plan manpower and equipment
Familiarity with FAA and Aircraft Operator Standard Security Program regulations
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Ability to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items
Preferred Qualifications:
Previous airline supervisory experience and working knowledge of Air Operations Area (AOA) environment
Previous management experience in a hub environment
Related experience working in an operations/dispatch environment
Extensive knowledge of QIK, Sabre
Bachelor’s Degree in Aviation, Business, or related field
Work Environment:
Standard office environment, use of telephones, computers, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$50,000.00/Annual Salary
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
August 28, 2026
