Top 70 Call center representative Jobs in Middletown, Pa

Retail Customer Experience Specialist (Hybrid)
Pencor Services —York Haven, PA
- $17 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
5d
Call Center Remote Customer Service Representative
VIMO INC —Harrisburg, PA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Clark Resources —Harrisburg, PA
- 8 hour shift
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
CW Call Center Representative
Pennsylvania Higher Education Assistance Agency —Harrisburg, PA
- $16.00 - $17.50 an hour
- Monday to Friday
- Spanish
- Computer literacy
- High school diploma or GED
HVAC Customer Service Representative
Johnson Controls —New Cumberland, PA
- $32 - $42 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid holidays
- Health insurance
1d
SGSP CW Call Center Representative
Pennsylvania Higher Education Assistance Agency —Harrisburg, PA
- $16.00 - $16.50 an hour
- Monday to Friday
- Spanish
- Computer literacy
- Research
- Work from home
8d
Customer Service Representative
Advance Sourcing Concepts LLC —Camp Hill, PA
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Admin I Customer Care Representative
Ahold Delhaize USA —Carlisle, PA
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
Call Center Agent
Renu Solar & Roofing —Harrisburg, PA
- $12 - $18 an hour
- Full-time
- Residential
- Administrative experience
- Organizational skills
- Paid training
- Health insurance
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Harrisburg, PA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
HR Support - Onboarding Coordinator
Hershey Entertainment & Resorts Company —Hershey, PA
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
Quick Apply
2d
Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Lebanon, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Call Center Representative (On-Site)
Renewal by Andersen - The Birner Group —Mechanicsburg, PA
- $14 an hour
- Weekends as needed
- In-person
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Procurement Support Specialist
The LaSalle Network —Carlisle, PA
- $23 - $24 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Dental insurance
- Vision insurance
Quick Apply
10d
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Lancaster, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
9d
Customer Experience Specialist
Pencor Services —Duncannon, PA
- $17 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
5d
Modern Applications Sales Support Specialist
D&H —Harrisburg, PA
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Bilingual Call Center Representative
Clark Resources —Harrisburg, PA
- 8 hour shift
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Employee Support Team Member
Hershey Entertainment & Resorts Company —Hershey, PA
- $14 an hour
- Part-time
- 18 years or older
- Communication skills
- Entry level
- Free parking
Quick Apply
Contact Center Agent
Immersion Consulting, LLC —Mechanicsburg, PA
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply

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Retail Customer Experience Specialist (Hybrid)

Pencor Services -
York Haven, PA

Quick Apply

Job Details

Full-time
$17 an hour
5 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off
Work from home
Referral program

Qualifications

Customer relationship building
Microsoft Outlook
Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Company: Blue Ridge Communications

Hybrid Shift: Tuesday-Saturday, 8AM-5PM

Pencor and its subsidiaries are Equal Opportunity Employers

IMPORTANT/MUST REVIEW!!

TRAINING DETAILS:
- Next training Class is expected to start on October 12, 2026
- Training hours may differ from the regular assigned/accepted shift
- Specific training schedules will be discussed during the job interview, if one is conducted
- Training is 11-weeks in total
  - The first 6-weeks are conducted at home with live trainers and classmates in your dedicated workspace
  - The following 4-weeks will be conducted in-person at our training facility in Lehighton to cover live calls and hands-on troubleshooting
  - The last week will cover in person counter training at your local retail office
- Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training
- Work-from-home equipment is provided by Blue Ridge and must be connected directly to the back of your router at home

POSITION REQUIREMENTS:
- Must have established residency in Pennsylvania
- Hybrid agents will be staffed regularly in their assigned retail office location and will be scheduled to work from home if they are not needed at the office
- Work-from-home days are dependent on performance
- Must be able to lift and carry up to 30lbs

Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Blue Ridge Mobile, Home Phone, and Video (Stream & Live TV) Technology. Servicing Northeastern Pennsylvania, we work hard every day to connect our customers to the people, places, and things that matter the most in their lives.

We are currently seeking a Hybrid Customer Experience Specialist, to help us build and maintain trusted relationships with our valued customers. With each interaction, you get the opportunity to work as a brand ambassador and assist our customers over the phone, and at our retail counter. Your primary responsibility is to deliver a pleasant experience consistently to our customers by demonstrating a caring and practical approach with each interaction. The products and services we offer enable customers to stay connected to the people and things that matter most to them. Helping customers to understand how our services work and how they can get the most out of the technology is important. When they have questions about their bill, installation, or service we answer those promptly, professionally, and politely. Each customer interaction is important. We exist because of our customers, and it is important that we connect with each one, so they know we value the relationship we have with them and appreciate that they chose Blue Ridge.

Our ideal candidate must maintain a positive demeanor and know how to tactfully respond to situations. The position requires the skill and personality to respectfully care for our valued customers while keeping our company’s policies and guidelines in perspective. It is essential to have good listening and communication skills while staying approachable to ensure a comfortable experience for our customers. The right candidate will have a humble yet goal-oriented nature ready to learn a variety of skills, and platforms, to be successful in a busy retail center environment. Strong people skills are necessary, as well as a strong desire to improve and create new solutions. We are looking for this candidate to have a passion for customer service and work for Blue Ridge.

Our Customer Care Teams are diverse and uphold a fun, caring, approachable, yet practical personality to deliver results. Our brand promise is, “To Deliver a Trusted and Valued Connection – Always!” Our culture is rich with learning and growth opportunities. We provide weekly coaching with your dedicated leader and continuous training opportunities to ensure you feel supported in reaching your career goals. We are seeking dependability from our team members, with the ability to work overtime if needed. Blue Ridge offers an impressive health insurance package to full-time employees, paid time off, tuition reimbursement, and an employee referral program.

Core Responsibilities

Providing support to Blue Ridge customers for billing, troubleshooting, retention and sales interactions
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction to maximize the customer experience; Communicate information and directions to the customer in an organized and concise manner
Educating customers about the features and benefits of our products and services and consistently promoting self-service options to improve customer experience
Right fitting our products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction and completing cash and check deposits
Acting as a product consultant, communicating product features and benefits and making recommendations based on the customers’ needs/interests; Identify buying signals, ask for the sale, reinforce current value to existing customers and deliver a high-quality interaction
Explaining account information to customers with a focus on first interaction resolution
Resolving customer complaints/concerns through active listening, empathy, professionalism and problem-solving
Providing equipment boxes to customers (30lb boxes)
Inspecting the store’s physical appearance to make sure it’s clean and well-stocked at all times
Other duties as assigned

Qualifications:

High School Diploma or G.E.D
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Previous Customer Service and/or Sales Experience a plus
Strong Computer Skills, including Microsoft Office Programs and Outlook
Excellent Communications Skills – Oral and Written
Willingness to work as part of a team
Bilingual Spanish a plus
Ability to build positive rapport quickly with customers
Ability to multitask in a fast-paced environment while adapting to changes
Ability to perform duties while adhering to company policies and procedures
Ability to create solutions and implement changes which display innovation
Ability to lift and carry up to 30lbs
Ability to regularly work in your local BRC office as scheduled
Ability to travel to our Lehighton Call Center for training / as needed

INDCSR

Quick Apply

Refine Your Search

call center representative jobs in middletown, pa

Retail Customer Experience Specialist (Hybrid)

Call Center Remote Customer Service Representative

Call Center Representative

CW Call Center Representative

HVAC Customer Service Representative

SGSP CW Call Center Representative

Customer Service Representative

Admin I Customer Care Representative

Call Center Agent

Inbound Sales Representative (Remote/Eastern Time)

HR Support - Onboarding Coordinator

Ophthalmology Patient Access Representative

Call Center Representative (On-Site)

Procurement Support Specialist

Client Services Representative (Temporary)

Customer Experience Specialist

Modern Applications Sales Support Specialist

Bilingual Call Center Representative

Employee Support Team Member

Contact Center Agent

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