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Bilingual Site Manager (2nd Shift)

Randstad North America -
Port Jervis, NY

Quick Apply

Job Details

Full-time
$48,355 - $74,030 a year
14 days ago

Benefits

Wellness program
Paid parental leave
Caregiver leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Foreign language proficiency
Customer relationship building
Client rapport building
Workplace dispute resolution
Employee relationship building
De-escalation techniques
Customer relationship management
Client management
Customer service problem-solving

Full Job Description

Bilingual Site Manager

Employment Type: Full-time, Onsite
Location: Client Site in Port Jervis, NY
Shift: 2nd Shift (Mon - Fri, 2:45 PM - 11:45 PM)

About the Role

Randstad, the world’s leading talent company, is hiring a Bilingual Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high-volume staffing needs. Randstad supports these top-tier accounts with an embedded solution, partnering on a client’s site to solve their workforce challenges.

The Site Manager will work on-site at our client’s manufacturing location in Port Jervis, NY, building strong relationships with hiring managers to deeply understand their staffing needs. In this role, you will listen to understand the quality and volume of talent required, then screen, interview, and identify qualified candidates to fill those positions. Site Managers act as an on-site extension of the client's HR function, managing all aspects of the workforce—including business relationship development, recruitment, selection, and employee management.

Meet our hiring leader, Dan! Watch his video here

What You Get to Do

Client Partnerships: Build and maintain a strong partnership with the client, understanding their business, processes, policies, and strategic direction.
Talent Pipeline: Create and maintain a pipeline of qualified talent that aligns with the client's needs through consistent execution of a dedicated recruiting plan.
Candidate Selection: Screen and select candidates according to client-specific job profiles and workforce forecasts.
Compliance & Standards: Comply with all operational standards, employment laws, and industry regulations.
Consultative Relationship: Build top-of-mind awareness through in-person visits that foster trusted, consultative relationships.
Strategic Matchmaking: Market talent's skills and abilities by making the best match for both the client and the candidate.
Innovative Solutions: Offer creative, effective employment solutions and provide services that consistently delight our clients and talent.

What You Need to Bring

Schedule Requirements: Must be comfortable and available to work a consistent 2nd shift schedule (2:45 PM – 11:45 PM).
Language Skills: Fluency in both English and Spanish is a strict requirement. You must be able to speak, read, and write comfortably in both languages.
Customer-First Experience: 1+ years of experience in a high-touch, customer-facing role (such as retail, hospitality, restaurants, customer support, sales, or recruiting).
Adaptability: Ability to thrive in fast-paced environments, with experience managing high-volume interactions or busy shifts (e.g., bustling retail, peak restaurant hours, or staffing services).
Relationship Building: A natural ability to build quick rapport and develop strong, trusting relationships with customers, guests, and team members.
Organization Skills: A master multitasker with a proven ability to juggle multiple priorities and pivot quickly when plans change.
Polished Communication: Exceptional interpersonal skills, with the confidence to communicate professionally across all levels of an organization.
Problem Solving: Strong conflict-resolution and de-escalation skills, with a track record of handling difficult situations with empathy and patience.
Expectation Management: Strong active listening skills with the ability to identify customer needs and confidently manage expectations (including delivering tough news or alternative solutions).

This job posting will remain open for applications for 4 weeks.

#Indeed123

Pay Rate: $48,355.00 - $74,030.00 Annually

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Quick Apply

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