Top 783 Customer experience representative Jobs in Midland Tx

Customer Experience Specialist I
Warren CAT —Midland, TX
- Clean driving record
- Marketing
- Analysis skills
- Dental insurance
- Vision insurance
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7d
Customer Service Representative
Molly Maid —Midland, TX
- $18 - $20 an hour
- Full-time
- Background check
- Spanish
- Sales
- Paid training
- Paid time off
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Customer Care Representative
Pinnacle Propane —Midland, TX
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Research
- Paid holidays
- Dental insurance
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12d
Customer Service Representative - UniFirst
UniFirst —Odessa, TX
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Health insurance
Assistant Store Manager
HomeGoods —Midland, TX
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Medical Front Desk Representative
AllerVie Health —Midland, TX
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
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14d
CSR
Endurance Lift Solutions —Midland, TX
- Extended hours
- Microsoft Word
- Computer literacy
- English
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8d
Customer Success Representative
Hulk USA —Midland, TX
- Oracle
- Mid-level
- Office
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Teller
My Community Credit Union —Midland, TX
- $15.50 - $18.17 an hour
- High school diploma or GED
- Fair chance
- Typing
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Patient Access Representative ER
Medical Center Hospital —Odessa, TX
- Full-time
- Customer service
- High school diploma or GED
- Organizational skills
Accounts Receivable Representative
Cintas —Midland, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Account Representative - State Farm Agent Team Member
Kristel Tate - State Farm Agent —Midland, TX
- $20 - $50 an hour
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
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Customer Service Coordinator - Fleet Services
Ryder System —Midland, TX
- $25 - $27 an hour
- Monday to Friday
- Word processing
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
8d
Retail Sales Associate
Skechers USA Retail, LLC —Midland, TX
- $14.50 - $15.39 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
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Account Representative - State Farm Agent Team Member
Lara Sandlin - State Farm Agent —Midland, TX
- $60,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Counter Sales Associate
Summit Electric Supply —Midland, TX
- Full-time
- Background check
- Ability to climb stairs
- High school diploma or GED
- Profit sharing
- Health insurance
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Customer Relations Representative - State Farm Agent Team Member
Lara Sandlin - State Farm Agent —Midland, TX
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk Representative
Howard Johnson Odessa Texas —Odessa, TX
- Full-time
- Clinic
- Computer skills
- 2 years
- Paid training
- Paid time off
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Sales Representative - Midland/Odessa - TX
ITG Brands —Midland, TX
- $56,250 - $90,000 a year
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Paid holidays
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Jason Yeley - State Farm Agent —Odessa, TX
- $20 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply

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Customer Experience Specialist I

Warren CAT -
Midland, TX

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Job Details

7 days ago

Benefits

Dental insurance
Vision insurance

Qualifications

Customer communication
Customer relationship building
Client rapport building
Online marketing
Driver's License
Project management
Customer engagement
Data-driven problem-solving
Productivity software
Customer information system software
Cross-functional collaboration
Cross-functional communication
Analytics

Full Job Description

TEAM UP WITH US!

The Customer Experience Specialist I supports customer experience initiatives by assisting with customer feedback collection, survey administration, and customer experience activities. This position maintains processes for gathering and documenting customer feedback and provides operational support for customer experience programs designed to improve customer satisfaction and brand awareness.

DO YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO:

Support customer experience initiatives by collecting, analyzing, and reporting customer feedback and satisfaction data.
Assist in identifying opportunities to improve customer satisfaction, loyalty, retention, and overall experience.
Coordinate and administer customer feedback platforms, surveys, reviews, and reputation management tools.
Monitor customer satisfaction results, identify trends, and provide insights and recommendations to management.
Collaborate with operational leaders and cross-functional teams to support customer-focused process improvements.
Support customer outreach, follow-up activities, and relationship-building efforts.
Develop and maintain customer experience documentation, guidelines, scripts, journey maps, and best practices.
Promote consistent customer experiences across online, phone, and in-person interactions.
Assist with customer experience training, communications, employee engagement, and continuous improvement initiatives.
Conduct Voice of Customer research and support the implementation of Caterpillar customer experience standards.
Travel to branch locations as needed to observe customer interactions and support customer experience efforts.
Maintain confidentiality of company, customer, and proprietary business information.

WHAT YOU'LL NEED:

Associates degree from an accredited college or university in a related Marketing, Communications or Business field; or 0 – 2 years of related experience and/or training; or an equivalent combination of education and experience.
Previous experience in customer experience, reputation management, and/or experience with dealer operations is preferred, but not required.
Basic understanding of customer experience concepts.
Familiarity with survey tools, customer feedback platforms or data collections systems.
Basic understanding of digital marketing fundamentals and CRM systems.
Basic knowledge of MS Office Suite software and the ability to work within existing data systems.
Strong collaboration, communication, presentation, interpersonal, problem-solving, project management and analytical skills.
Strong relationship building and management skills to build customer trust and loyalty.
Ability to work effectively across various departments, write routine reports and correspondence, and speak effectively before groups of customers and/or employees.
Ability to deal with problems involving a few concrete variables in standardized situations.
Valid driver’s license and clean driving record required.

WHY WORK WITH US?

We like to take care of our customers and have fun doing it!
We offer health, dental, vision, life, and more as a comprehensive benefits package.
Don’t you want to work with awesome people?

IMPORTANT INFORMATION:

While performing the duties of this job, the employee is regularly required to sit, talk or hear; use hands and fingers, handle, or feel; reach with hands and arms.

The employee is occasionally required to stand and walk.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

This position is not considered safety sensitive.

Required travel up to 15%.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer experience representative jobs in midland tx

Customer Experience Specialist I

Customer Service Representative

Customer Care Representative

Customer Service Representative - UniFirst

Assistant Store Manager

Medical Front Desk Representative

CSR

Customer Success Representative

Teller

Patient Access Representative ER

Accounts Receivable Representative

Account Representative - State Farm Agent Team Member

Customer Service Coordinator - Fleet Services

Retail Sales Associate

Account Representative - State Farm Agent Team Member

Counter Sales Associate

Customer Relations Representative - State Farm Agent Team Member

Front Desk Representative

Sales Representative - Midland/Odessa - TX

Customer Service Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer experience representative in midland tx

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