Top 2029 Customer service supervisor Jobs in Midlothian Tx

National Accounts Claims Supervisor – Commercial Auto & Trucking
CCMSI —Dallas, TX
- $85,000 - $105,000 a year
- Remote
- 3 years
- Analysis skills
- Supervising experience
- Paid holidays
- Disability insurance
3d
Warehouse Supervisor (Overnight)
Mouser Electronics —Mansfield, TX
- Overnight shift
- Research
- Mid-level
- Forklift
Customer Service Department Manager
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
Warehouse Supervisor
Mouser Electronics —Mansfield, TX
- Full-time
- Research
- Mid-level
- Forklift
Customer Service Department Manager - Bilingual
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
Patient Success Supervisor
Cadence Health —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Recruiting
- Paid parental leave
- Health insurance
Quick Apply
2d
Manager, Customer Service I
Chewy —Dallas, TX
- Full-time
- Mid-level
- Travel
- Mentoring
Senior Customer Success Manager (Remote - TX)
Nodes & Links —Dallas, TX
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Customer Service Representative
Oldcastle BuildingEnvelope —Waxahachie, TX
- Research
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
14d
Customer Service Coordinator (Supervisor)
Prolec GE Waukesha, Inc. —Dallas, TX
- $104,000 - $110,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Manager, Customer Service
Veritiv —Grand Prairie, TX
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Health savings account
- AD&D insurance
10d
Customer Service Representative
Summit Fire & Security —Mansfield, TX
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
13h
Supervisor Access Services
Baylor Scott & White Health —Waxahachie, TX
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Tuition reimbursement
Distribution Operations Supervisor
Walgreens —Waxahachie, TX
- $79,300 - $127,000 a year
- Military
- Mid-level
- High school diploma or GED
- On-the-job training
4d
Customer Success Lead
Notable —Dallas, TX
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Customer Service Associate
Aventiqo —Dallas, TX
- $20 an hour
- Contract
- Remote
- Microsoft Outlook
- Analysis skills
- Entry level
Quick Apply
Customer Service Representative
WorldVia —Dallas, TX
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Senior Customer Success Manager
Karbon —Dallas, TX
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Front End Service Team Supervisor
Walmart —Cedar Hill, TX
- $19.50 - $32.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance

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National Accounts Claims Supervisor – Commercial Auto & Trucking

CCMSI -
Dallas, TX

Apply Now

Job Details

$85,000 - $105,000 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee stock ownership plan
Opportunities for advancement
Life insurance

Qualifications

Liability assessment in motor vehicle insurance
Customer relationship building
Commercial insurance knowledge
Team supervision
Coaching
Client rapport building
Claims negotiation
Team development
Supervising experience
Personal injury dispute resolution
Insurance claims litigation
Client management
Coordinating with insurance clients
Mentoring
Desktop applications
Leading team collaboration initiatives
Insurance policy review
Insurance investigations
Managing insurance claims teams
Productivity software
Insurance claims reserve management
General management
Managing litigation projects
Litigation response management

Full Job Description

Overview

Multi-Line Claim Supervisor – Commercial Auto & Trucking Liability

Location: Remote
Salary Range: $85,000 – $105,000 annually

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Multi-Line Claim Supervisor is responsible for providing leadership, technical oversight, and claim management support for a team of approximately 5–6 adjusters handling commercial auto and trucking liability claims across multiple jurisdictions.

This role combines people leadership with advanced technical claim expertise. The successful candidate will oversee a team handling moderate to high-complexity liability claims, including attorney-represented, litigated, catastrophic injury, and fatality exposures, while ensuring compliance with Corporate Claim Standards, client-specific requirements, and applicable state regulations.

In addition to supervisory responsibilities, this position serves as a technical resource for adjusters, clients, and internal partners while maintaining involvement in complex, high-severity claims as needed. Success requires strong trucking liability knowledge, experience with MCS-90 endorsements and coverage issues, a deep understanding of litigation management, and the ability to build trusted client relationships.

This role supports multiple commercial trucking clients and requires a leader who can balance operational excellence, claim quality, client service, and staff development.

Responsibilities

When we hire leaders at CCMSI, we look for leaders who understand that every claim matters and every coaching opportunity helps strengthen our organization. Successful supervisors lead by example, develop talent, promote accountability, and create an environment where employees and clients can succeed together.

Key Responsibilities

Supervise and provide technical guidance to a team of approximately 5–6 claim professionals
Review, assign, and oversee claim activity to ensure compliance with Corporate Claim Standards, client handling instructions, and applicable laws
Support adjusters handling commercial auto, trucking liability, bodily injury, property damage, and litigated claims
Provide technical guidance on liability investigations, reserve development, coverage analysis, litigation management, and settlement strategies
Manage and assist with catastrophic injury, fatality, and other high-exposure trucking claims
Review and oversee reserve adequacy and claim strategy development
Partner with defense counsel and experts to develop effective litigation and resolution strategies
Authorize payments and settlements within authority levels
Conduct file reviews, coaching sessions, performance discussions, and claim audits
Assist with interviewing, onboarding, training, and development of claim staff
Build and maintain strong relationships with clients and serve as a primary point of contact when needed
Participate in client meetings, stewardship reviews, claim reviews, and presentations
Maintain compliance with corporate standards, service commitments, and client expectations
Identify opportunities for process improvements, operational efficiencies, and claim quality enhancements

Qualifications

Required Qualifications

10+ years of commercial auto and/or trucking liability claims experience
Significant experience handling catastrophic injury, fatality, and litigated claims
Strong expertise in:
- Commercial Auto Liability
- Trucking Liability
- Bodily Injury Claims
- Coverage Analysis
- Litigation Management
- Reserve Management
- Settlement Negotiations
Experience handling trucking coverage issues, including MCS-90 endorsements
Demonstrated experience managing high-exposure liability claims from investigation through resolution
Prior supervisory, leadership, coaching, or mentoring experience
Ability to effectively lead a team while providing technical oversight and managing escalated claim issues
Experience serving as a client-facing claim leader or primary client contact
Strong analytical, negotiation, and decision-making abilities
Excellent written and verbal communication skills
Ability to work independently in a remote environment
Proficiency with Microsoft Office applications
Active Independent Adjuster License or Designated Home State (DHS) License required
Reliable, predictable attendance during assigned business hours

Preferred Qualifications

Three or more years of formal supervisory experience
Experience supervising teams of five or more claim professionals
Multi-Line and General Liability claim experience
Prior TPA experience
Professional designations such as:
- AIC
- CPCU
- ARM
Experience handling national account programs
Experience conducting file reviews, audits, and technical claim training

Why You’ll Love Working Here

4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment

How We Measure Success

At CCMSI, great supervisors create results through leadership, consistency, and service. We measure success by:

Quality claim handling and sound technical oversight
Effective management of catastrophic, litigated, and high-exposure claims
Client satisfaction and partnership
Development and engagement of team members
Reserve accuracy and financial stewardship
Compliance with Corporate Claim Standards and client expectations
Timely claim resolution and operational effectiveness
Positive team culture and employee growth

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsLeadership #CommercialAutoClaims #TruckingClaims #BodilyInjuryClaims #LitigationManagement #ClaimSupervisor #RemoteJobs #IND123 #LI-Remote

Apply Now

Refine Your Search

customer service supervisor jobs in midlothian tx

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I want to receive the latest job alert for customer service supervisor in midlothian tx

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