Top 26 information technology manager Jobs in midvale ut

Manager, IT Service Desk
Swire Coca-Cola —Draper, UT
- Full-time
- Computer science
- Computer Science
- Physical & Rehabilitation Medicine
- Paid jury duty
- Health savings account
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IT Manager, Business Systems
Extra Space Management, Inc —Salt Lake City, UT
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
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7d
IT Service Operations Manager
RED CAT HOLDINGS —Salt Lake City, UT
- Background check
- Office
- Windows
Application Support Manager
Salt Lake County —Salt Lake City, UT
- $78,709 - $118,065 a year
- Full-time
- Background check
- Computer Science
- Research
4d
Director of IT Operations
Les Olson Company —Salt Lake City, UT
- Full-time
- Continuous improvement
- Mentoring
- Senior level
- Health savings account
- Paid holidays
Quick Apply
Technology Operations Manager, Digital Strategy
Zions Bancorporation —Midvale, UT
- On call
- Azure
- Computer Science
- Bachelor's degree
- Profit sharing
- Paid training
Manager, Enterprise Applications & Integration
ZAGG Inc —Midvale, UT
- Computer science
- Azure
- Computer Science
- Paid holidays
- Dental insurance
Quick Apply
IT Operations & Security Manager
FairCom —Sandy, UT
- Full-time
- Hybrid work
- Google Workspace
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
5d
IT Change Manager
ARUP —Salt Lake City, UT
- Monday to Friday
- Office
- Master's degree
- High school diploma or GED
8h
Director of IT Operations
1-800 Contacts —Draper, UT
- Hybrid work
- Azure
- PMP
- AWS
- Health insurance
- Tuition reimbursement
Quick Apply
1d
Business Application Manager
Bohme —Draper, UT
- Full-time
- 5 years
- Salesforce
- Merchandising
- Opportunities for advancement
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IT Infrastructure Managed Services - Onshore Delivery Director
PRICE WATERHOUSE COOPERS —Salt Lake City, UT
- $155,000 - $410,000 a year
- 8 years
- Mentoring
- Contracts
- Paid holidays
- Health insurance
Manager - IT Software Development (Biocomputing)
ARUP —Salt Lake City, UT
- Monday to Friday
- Computer Science
- Office
- Master's degree
Director IT and Cybersecurity
Blackrock Neurotech —Salt Lake City, UT
- Full-time
- Hybrid work
- Azure
- ERP systems
- System design
Quick Apply
Service Delivery Manager
Tata Consultancy Services —Salt Lake City, UT
- $85,000 - $110,000 a year
- Computer science
- Azure
- Computer Science
IT Product Manager - Supply Chain
Swire Coca-Cola —Draper, UT
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Analysis skills
- Paid jury duty
- Health savings account
Quick Apply
Supervisor, IT Clinical Systems
ARUP —Salt Lake City, UT
- Monday to Friday
- System design
- Office
- Finance
Manager, IT Infrastructure
LVT —American Fork, UT
- On call
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
Applications Manager II - Accounting
American Homes 4 Rent, L.P. —Draper, UT
- Full-time
- Computer Science
- Mid-level
- 3 years
- Health savings account
- Employee stock purchase plan
Quick Apply
IT Solution Architecture Manager
ARUP —Salt Lake City, UT
- Monday to Friday
- Computer science
- Computer Science
- 5 years

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Manager, IT Service Desk

Swire Coca-Cola -
Draper, UT

Quick Apply

Job Details

Full-time

Benefits

Paid jury duty
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

ITIL Foundation
Knowledge management
Managing technical support teams
ITIL Certification
Managing teams in a customer support role
Field service
Supervising experience
Team management
Incident management operations support
Customer support ticket management
Customer service knowledge base
Problem management
ITIL implementation
IT department experience
Ticketing system technical support

Full Job Description

Who is Swire Coca-Cola? We are a family-owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca-Cola in North America and distribute more than 50 beverage brands and flavors creating joy for our customers every day. Our 8,000+ driven employees work hard as part of a team that delivers refreshment to over 30 million consumers across 13 states. Begin a journey with us at Swire Coca-Cola and belong to a community of dedicated team members who think big and believe in winning together.

Why you’ll love working at Swire Coca-Cola:
Swire Coca-Cola is committed to providing balance to support you in all aspects of your life, both at work and beyond. We offer the benefits you need for physical, financial, and emotional well-being.

Health coverage (3 medical options, dental and vision). 401(k) Retirement Plan w/company match
Health Savings Accounts w/company match
FREE virtual primary care, acute care and physical therapy
FREE Employee Assistance Program
Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer time)
Discounted & free product
Tuition reimbursement
Opportunities for career advancement

In addition to health benefits, Swire Coca-Cola is proud to offer you opportunities where you help give back directly to the communities and causes you care about. Note: Enrollment in a Swire Medical Plan is required for some benefits.

Job Details:
Job Level: 6

What does an IT Service Desk Manager do at Swire Coca - Cola?
We are seeking an experienced IT Service Desk Manager to lead the daily operations of our IT Service Desk and own the end user IT support experience. This role is responsible for delivering reliable, efficient, and customer focused IT support while applying ITIL 4 service management best practices. The IT Service Desk Manager serves as a people leader and operational owner for incident, request, knowledge, and change management, partnering closely with Field Services, Infrastructure, and Cybersecurity teams to ensure consistent and high quality service delivery.

Responsibilities

Lead and manage the IT Service Desk team, setting clear expectations, coaching performance, and supporting career development
Own ITIL 4 Service Desk aligned practices including Incident Management and Service Request Management
Serve as the Problem Manager, accountable for identifying root causes, coordinating remediation, and preventing incident recurrence
Manage service desk staffing, scheduling, and workload distribution to meet service level targets
Coordinate escalations across technical teams including Field Services and Infrastructure
Expand self service and Knowledge Management capabilities to improve user enablement and reduce ticket volume
Establish and maintain ITIL 4 aligned support processes, standards, and documentation
Monitor and report on service performance metrics, trends, and customer experience indicators
Drive continual improvement initiatives and change management to enhance reliability, efficiency, and user satisfaction
Partner with cross functional IT teams to support service readiness for new solutions and changes

Requirements

Bachelor's Degree Information Technology, Computer Science, or a related field, or equivalent experience
ITIL 4 Foundation certification (or obtained within a defined timeframe after hire)
6+ years of experience in IT support or field services roles required
2+ years of experience leading or supervising technical teams required
Experience working with ITSM platforms such as ServiceNow or similar tools required
Experience supporting enterprise or multi site environments preferred
Experience driving service improvement or operational maturity initiatives preferred
Strong understanding of ITIL 4 service management practices, particularly Incident, Problem, Request, and Knowledge Management
Strong communication, organizational, and customer service skills

Come and join our Sparkling team!

Due to the nature of our work and to help maintain a safe workplace for our employees and customers, after a candidate receives a conditional offer of employment, they will be required to complete pre-employment screening. This includes a criminal background check, drug screening, and for certain roles, a motor vehicle record review.

Screening results are evaluated based on several factors, including the nature and severity of an offense, how much time has passed, the relevance to the position, patterns of repeated offenses, and driving history for roles that require operating a vehicle.

All results are reviewed fairly and in accordance with applicable state and federal laws, including the Fair Credit Reporting Act.

Swire Coca-Cola is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics. Swire Coca-Cola does not sponsor applicants for work visas.

Quick Apply

Refine Your Search

information technology manager jobs in midvale ut

Manager, IT Service Desk

IT Manager, Business Systems

IT Service Operations Manager

Application Support Manager

Director of IT Operations

Technology Operations Manager, Digital Strategy

Manager, Enterprise Applications & Integration

IT Operations & Security Manager

IT Change Manager

Director of IT Operations

Business Application Manager

IT Infrastructure Managed Services - Onshore Delivery Director

Manager - IT Software Development (Biocomputing)

Director IT and Cybersecurity

Service Delivery Manager

IT Product Manager - Supply Chain

Supervisor, IT Clinical Systems

Manager, IT Infrastructure

Applications Manager II - Accounting

IT Solution Architecture Manager

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