Position Title : Quality Assurance
Stipend : $60K-75K/year
Responsibilities :
1. Quality Control Managemnet
Raw Material Quality Inspection
- Review MSDS (Material Safety Data Sheets) and COA (Certificates of Analysis) for all incoming raw materials.
- Perform physical and chemical analyses, such as pH, viscosity, and active ingredient content, to ensure compliance with specifications.
- Manage proper sampling procedures and quarantine of raw materials until approved for use.
In-Process Control
- Conduct sampling and testing of semi-finished or in-process materials to verify that quality attributes are maintained.
- Continuously monitor manufacturing conditions to ensure they remain within defined specifications.
- In the event of a deviation, initiate immediate production hold, conduct investigations, and report findings.
Finished Product Quality Verification
- Perform final product testing based on predefined quality parameters.
- Issue COAs for approved batches and review product labeling information prior to release.
- Approve or reject finished products based on quality results.
Test Data Management
- Ensure accurate documentation and archiving of all test records
- Manage calibration schedules and maintenance logs for laboratory instruments and analytical equipment.
QC Team Management and Training
- Assign testing responsibilities to QC analysts and technicians according to workload and priorities.
- Maintain safety protocols and a clean working environment within the laboratory.
Quality Assurance Management
Quality System Management
- Establish, maintain, and continuously improve quality standards and policies in accordance with company goals and regulatory requirements.
- Operate and manage quality manuals related to GMP, ISO certifications, and other relevant
standards.
- Application and Approval for OTC and USDA Organic Certification Documentation and SOP Management
- Create, maintain, and revise all quality-related documentation, including SOPs, Work Instructions (WIs), and forms.
- Implement document version control and approval workflows to ensure compliance and traceability. Internal Audits and Training
- Plan and lead internal quality audits to assess process compliance and identify improvement
opportunities.
- Develop and conduct GMP and quality training programs for all departments to reinforce quality awareness and regulatory adherence.
Change Control and CAPA
- Review and approve proposed changes in manufacturing, testing, or packaging processes.
- Investigate deviation reports and customer complaints and implement corrective and preventive actions (CAPA) to prevent recurrence.
Final Product Release Approval
- Review QC test results and manufacturing records to authorize final product release.
- Verify and approve Batch Production Records (BPR) and Master Batch Records (MBR) prior to distribution.
Validation and Qualification
- Method, Process, Cleaning Validation
- Design, Installation, Operation and Performance Qualification
3. SAP Operation (Production Plan Back Up)
- Material Master Set up
- Material Registriation
- BOM Set-up
- Source List and Infor Rec.
- PO Creation and Payment
4. R&D Back up
FDA Documentation & Certification Support
- Support verification and documentation of test standards and results
- Share test history, quality issues, and stability data as needed
Compliance with Domestic & International Regulations
- Assist in reviewing raw material COAs, MSDS, and other quality documents from a compliance perspective
Establishment of Standard Test Methods & Quality Standards
- Support SOP approval process and provide practical guidance for implementation
- Provide test data and assist in validation processes
Documentation & Change History Management
- Participate in managing Change Control processes and reviewing documentation history
Technical Documentation System Registration
- Collaborate on assessing quality impacts during formulation changes and support CAPA processes
5. ETC (Accounting Back up)
Accounting & Data Entry Management
- Input and process production and material-related PO and invoices in the SAP system
Master Data Management
- Create and maintain Master Data based on Procedures and Supply Chain Flow
- Ensure data accuracy and updates aligned with overall operational processes
Qualifications :
- 4-8 years of quality assurance experience
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Position Title : R&D (Chemist / Formulation)
Salary : $70K-95K/year
Responsibilities :
1. New Product Development
Sample Supply & Testing
- Request and test small amounts of raw materials to confirm formulation applicability.
- Check for formulation stability, pH, color and fragrance change upon usage.
- Confirm unit cost, MOQ, and lead time before mass production.
- Check supply possibility in line with production schedule.
- Consult with raw material supplier for issues within the formulation and seek alternatives.
Technical Document Collection
- Collect COA, MSDS, INCI names, allergen info, etc. from raw material suppliers.
- Check compatibility with domestic and international regulations.
Ingredient Trend Research
- Collect data on trendy or certified ingredients from raw material suppliers.
- Verify ingredient legality, content limits, origin.
- Attend seminars, meetings and sample testings to track new materials.
Market Trend & Benchmarking
- Analyze domestic/global competitor products with marketing team.
- Propose formulations based on benchmarked products.
Product Concept Planning
- Discuss target customers, product category, packaging, launch schedule.
- Formulate based on sensory/functional/ingredient storytelling needs.
- Evaluate feasibility of requested ingredients (efficacy, stability, legal limits).
Sample Sharing & Feedback
- Deliver initial/mid/final samples to marketing and apply feedback.
- Coordinate texture, viscosity, absorption feel, fragrance through repeat testing.
2. Regulation & Quality Collaboration
FDA & Certification
- Verify active ingredient content & support data/clinical documentation.
- Provide formula details, composition lists, and specifications.
- Support technical responses for regulatory inquiries.
Global Compliance
- Design formulations in compliance with regulations (FDA, CPNP, NMPA, ASEAN etc).
- Check banned/restricted ingredients & allowable limits.
Quality Testing Standards
- Define quality standards with QC team for new formulations.
- Establish testing SOPs and compatible equipment.
- Set reference range for pre/post production comparison.
Product Safety Review
- Review MSDS, COA, allergens, EWG scores etc.
- Check Free-from ingredient lists per customer or legal demand.
- Share irritation/human application test results.
Documentation & Change Management
- Provide protocols: order, temperature, mixing conditions etc.
- Maintain test records, development logs, change history
- Upload to document control system.
- Participate in change control evaluation for formulation impacts.
3. R&D - Production Collaboration
Scale-up Feasibility
- Evaluate lab formula suitability for mass production.
- Check machine compatibility (mixer, homogenizer, emulsifier).
- Verify raw material input timing/sequencing.
- Check formulation behavior changes in large batches.
Pilot Batch & Trial
- R&D attends initial production and supports trial.
- Check process consistency with lab method.
- Monitor and address any issues (separation, clumping, foaming).
- Verify contents: color, texture, viscosity, dispersion.
Process Optimization
- Collaborate to write SOP for stable production.
- Provide raw material input timing & thermal conditions.
- Share mixing speed and condition specs.
- Assess impact of field-adjusted conditions.
- Equipment & Container Compatibility
Equipment & Container Compatibility
- Check formulation compatibility with production/packaging equipment.
- Test container filling issues: foaming, leaking, accuracy etc.
- Monitor content stability under filling conditions.
New Equipment Validation
- Assess compatibility of new blending/filling machines with formulation.
- Confirm whether formulation behavior changes with new equipment.
Production Records & Documentation
- Provide product specs and process conditions for BMR.
- Help production team document standards and tolerances.
- Support technical response for CAPA reports in case of production non-conformance.
Qualifications :
Benefits :
- 9 Holidays
- 15 PTO (Prorated based on the month of hire in the first year)
Job Type: Full-time
Pay: $60,000.00 - $95,000.00 per year
Application Question(s):
- Are you bilingual in Korean and English?
- Are you of Korean descent?
- Please specify your current status in the United States, or if you are a foreign national, indicate your visa type.
- Please indicate your total years of relevant experience.
- Which position are you applying for?
Work Location: In person