Top 3 Emergency dispatcher Jobs in Milan, Il

Full Time Telecommunicator
ILLINOIS QUAD CITIES COMMUNICATIONS CENTER (QCOMM911) —Milan, IL
- $27.95 an hour
- Overtime
- Bilingual
- 18 years or older
- Spanish
- Paid holidays
- Health insurance
Quick Apply
System Status Controler (Medical Dispatcher)
Scott County, Iowa —Davenport, IA
- $27.38 - $37.74 an hour
- Overtime
- Writing skills
- BLS Certification
- Mid-level
11d
Public Safety Dispatcher - 3rd Shift
Augustana College —Rock Island, IL
- $15.45 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
7d

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Public Safety Dispatcher - 3rd Shift
Augustana College —Rock Island, IL
Answers calls received at the switchboard. Based on information provided by the caller, route calls to the appropriate party and/or dispatch security officers…
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7d
Building Permit Technician
City of Rock Island, IL —Rock Island, IL
Valid driver’s license or equivalent also required. Respond to customer correspondence; prove information in accordance with policies; direct phone calls and…
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911 Dispatcher/Communications Technician July 2026 Exam
City of Dublin —Dublin, OH
Possession of a valid driver's license. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf)…
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DISPATCHER - AIR AND GROUND
MedFlight —Dublin, OH
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service.
$20.15 an hour
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emergency dispatcher jobs near milan, il

Full Time Telecommunicator

ILLINOIS QUAD CITIES COMMUNICATIONS CENTER (QCOMM911)
Milan, IL

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Job Details

Full-time
$27.95 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Computer operation
Spanish
High school diploma or GED
Typing
Manual handling

Full Job Description

ILLINOIS QUAD CITIES COMMUNICATIONS CENTER (QCOMM911) – FULL TIME TELECOMMUNICATOR

QComm911 is currently accepting applications for Full-Time 9-1-1 Telecommunicator.

QComm911 (Illinois Quad Cities Communications Center) is a multi-jurisdictional dispatch center providing 9-1-1 and emergency communications services for East Moline, Milan, Moline, Silvis, and other contracted districts and municipalities. Last year, QComm911 answered 95,950 emergency 9-1-1 calls and 176,721 non-emergency calls, coordinating response for police, fire, and EMS across the Illinois Quad Cities.

As a 9-1-1 Telecommunicator, you will be the critical first point of contact for citizens requesting emergency assistance. This fast-paced position is responsible for answering 9-1-1 and non-emergency calls, gathering and documenting critical information, dispatching police, fire, and EMS personnel, monitoring radio communications, and providing pre-arrival medical (EMD) instructions when needed.

Key Responsibilities

Answer and process emergency and non-emergency calls
Dispatch police, fire, and EMS units using a Computer-Aided Dispatch (CAD) system
Monitor multiple radio channels and talk groups and maintain communications with fire and police personnel
Accurately document incident information through CAD and provide timely updates
Provide pre-arrival medical instructions (EMD) in accordance with established protocols
Establish priorities in accordance with the seriousness of events during multiple, simultaneous emergencies
Coordinate interdepartmental and inter-jurisdictional responses across police, fire, and ambulance personnel
Train new employees
Work effectively in a high-stress, team-oriented environment while maintaining professionalism

Material and Equipment Used
Computer-Aided Dispatch System · Records Systems · General Office Equipment
Radio Equipment · Digital Voice Recording Equipment · 9-1-1 Telephone System

Minimum Qualifications

Must be 18 years of age at the time of hire
High school diploma or GED equivalent; experience in handling emergency situations preferred
Ability to type with reasonable speed and accuracy
Successfully complete the hiring process, including skills testing, oral interview, job shadow, background investigation, physical and psychological examination, and drug screening
Ability to obtain and maintain Illinois LEADS certification and IAED Emergency Medical Dispatch (EMD) certification within six (6) months of hire
Bi-lingual skills highly desirable

QComm911 is a 24-hour, 7-days-a-week operation, and all applicants must have the ability to work days, evenings, nights, weekends, holidays, and overtime as needed. Overtime opportunities are regularly available.

Lateral Transfer Incentive
Experienced 9-1-1 dispatchers may qualify for accelerated pay placement. Applicants who have worked as a 9-1-1 dispatcher at any agency within the past 5 years may transfer in with credit for up to 10 years of equivalent service applied toward their starting pay.

Working Conditions
The physical demands described herein are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. The employee is regularly required to sit, use hands and fingers to operate equipment, and talk and hear well; occasionally required to stand, walk, and reach with hands and arms; and must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Work is performed in a high call volume emergency dispatch environment where the dispatcher must remain alert and responsive for uninterrupted periods; may be subject to extended work periods without relief, periods of high call volume, and stressful situations.

Benefits

Starting wage: $27.95/hour (approximately $58,136 annually), with credit for prior 911 dispatch experience per the lateral transfer incentive above
Overtime available
Group Health/Dental/Vision Insurance
Life Insurance
IMRF Pension
Paid Time Off (Holiday, Vacation, Sick, Personal, Compensatory)
Shift Differential Pay

How to Apply
Online application packet and submission instructions are available at qcomm911.org/employment. Completed application packets, along with resume and cover letter, will be accepted only via email per the instructions listed on our website.

Job Type: Full-time

Pay: $27.95 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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emergency dispatcher jobs in milan, il

Full Time Telecommunicator

System Status Controler (Medical Dispatcher)

Public Safety Dispatcher - 3rd Shift

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