Top 43 It support specialist Jobs in Milan, Mi

IT Support Specialist
HISTOSONICS INC —Ann Arbor, MI
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
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4d
IT Service Desk Technician
OHM Advisors —Ann Arbor, MI
- Full-time
- Office
- Windows
- Conflict management
- Profit sharing
- Wellness program
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4d
IT Support
EWIE Group —Ann Arbor, MI
- Computer Science
- Analysis skills
- 1 year
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Help desk Technician
Trilon Group —Canton, MI
- $23 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
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12d
Technology Support Specialist
JPMorganChase —Belleville, MI
- Full-time
- Continuous improvement
- Entry level
- Under 1 year
- Health insurance
- Tuition reimbursement
IT Support Associate I
Expeditors —Romulus, MI
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
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10- Month Technical Assistant
Ann Arbor Public Schools —Ann Arbor, MI
- Online Application
- School experience
- Basic math
- Mid-level
Service Desk Technician - #2997
Wade Trim —Taylor, MI
- Full-time
- Hybrid work
- 5 years
- Office
- Windows
- Wellness program
- Disability insurance
6d
Senior IT Support Specialist
HISTOSONICS INC —Ann Arbor, MI
- $100,000 - $115,000 a year
- Full-time
- 5 years
- Office
- Ability to lift 50 pounds
- Disability insurance
- Dental insurance
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4d
Logistics Technician
DSV —Belleville, MI
- $20.50 - $24.25 an hour
- Full-time
- Computer literacy
- English
- Mid-level
Technical Support & Systems Specialist
Blue Zone Spaces —Dexter, MI
- $70,000 - $120,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
- Paid time off
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1d
Geek Squad Agent (Retail Store)
Best Buy —Ann Arbor, MI
- $15.50 - $20.15 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
2d
Software Technical Support Associate
Xerox —Ann Arbor, MI
- $41,940 - $83,880 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Lead Data Center Support Services Technician
Oracle —Saline, MI
- Mentoring
- Senior level
Field Restaurant Technology Support Specialist
McDonald’s —Ann Arbor, MI
- $17 - $20 an hour
- Remote
- Computer Science
- Mid-level
- Driver's License
- Mileage reimbursement
IT Customer Support Specialist - Ann Arbor
Jamison Professional Services Inc —Ann Arbor, MI
- Part-time
- Background check
- Customer service
- Office
Quick Apply
Managed Service Specialist
J.L. Nick & Associates —Ann Arbor, MI
- English
- 1 year
- Communication skills
Quick Apply
System Enablement Specialist
McKinley Companies LLC —Ann Arbor, MI
- $80,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- 5 years
- Mid-level
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Senior Data Center Support Services Technician
Oracle —Saline, MI
- Office
- Mentoring
- Senior level
IT Systems & Field Operations Specialist
Eagle Staffing Solutions —Wayne, MI
- $65,000 - $90,000 a year
- Construction site
- 5 years
- Research
Quick Apply

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it support specialist jobs near milan, mi

IT Support Specialist

HISTOSONICS INC
Ann Arbor, MI

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Job Details

Full-time
$80,000 - $100,000 a year
4 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
User training (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Microsoft Teams
SharePoint
Productivity software
Desktop administration
Video conferencing systems operation

Full Job Description

HistoSonics is a commercial-stage medtech company advancing the Edison® System, a novel non-invasive sonic beam therapy based on histotripsy. Since receiving FDA De Novo grant for the non-invasive destruction of liver tumors in 2023, the company has progressed beyond initial market entry into commercial expansion, reimbursement momentum, and ongoing clinical and pipeline development. In addition to its current liver tumor indication, HistoSonics is pursuing future indications across multiple applications including kidney, pancreas, prostate, neuro, women’s health, and other significant underserved human health areas, to realize the broader potential histotripsy across multiple disease states and medical specialties.

We offer an exciting work culture where cutting-edge science meets real-world application, and each team member’s contribution is important to our success in ensuring our physicians and their patients get what they need most.

Location: Ann Arbor, MI

Position Summary (Why this role matters):

The IT Support Specialist is a member of a larger, multi-site IT team that supports HistoSonics as a whole. This is a hybrid position based out of the Ann Arbor, MI office, with regular onsite presence required at the location. The IT Support Specialist also provides company-wide helpdesk coverage, supports shared IT initiatives, and contributes to the ongoing operation of the organization’s technical infrastructure and services. Regular work includes responding to helpdesk requests, troubleshooting hardware, software, and SaaS issues, supporting operations, and partnering with IT colleagues to deliver a consistent and reliable level of service.

Key Responsibilities (What you’ll do):

Technical Support

Provide hands-on support for hardware, software, and networking issues at the Ann Arbor, MI office.
Provide helpdesk support to employees over phone, email or remote administrative tools.
Respond to and resolve helpdesk tickets, ensuring prompt service delivery and resolution.
Install, configure, and maintain computer systems, printers, and other peripherals.
Assist with onboarding, offboarding, and hardware refresh processes, including provisioning and deprovisioning of equipment.
Maintain and support AV systems across the organization.
Participate in an on-call rotation for critical after-hours support.
Provide offsite technical support for offsite events as needed.

System Maintenance

Perform routine maintenance and updates to ensure optimal system performance.
Execute general and security patching schedules for operating systems, browsers, and third-party software.
Ensure compliance with organizational IT policies and security standards.

Communication

Provide exceptional support and training, maintaining a user-first approach.
Communicate effectively with employees to explain technical issues and solutions.
Act as the onsite point of contact for IT-related needs.
Document all support interactions and resolutions within the IT ticketing system.
Escalate major incidents as well as recurring issues as appropriate.

Qualifications and Skills:

Required:

Associate’s degree in Information Technology or related field, or equivalent experience.
3+ years of experience in IT support roles.
Proficiency with Microsoft 365, Entra ID, Windows OS, MacOS.
Experience troubleshooting and training users with Microsoft Office suite, Microsoft Teams, SharePoint, and OneDrive.
Willingness to learn industry/department specific applications to assist in troubleshooting.
Knowledge of PC hardware, Mac Hardware, and AV/conferencing systems.
Ability to troubleshoot hardware and software issues effectively.
Ability to occasionally lift or move equipment weighing up to 50 pounds, with or without reasonable accommodation.

Preferred:

Experience in a regulated industry such as healthcare or manufacturing.
Experience with managing endpoints via MDM (Intune, JAMF, etc).
Familiarity with ISO 27001, SOC 2 requirements and compliance.
Previous experience with a remote management tool (GoToResolve, Connectwise, etc).
Relevant industry certifications are a plus.

Key Competencies:

Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills.
Ability to prioritize tasks and manage time effectively.
People-oriented with a commitment to providing excellent service.
Ability to work independently and as part of a team.

Benefits: We offer a comprehensive benefits package for full-time employees. This includes health, dental, and vision insurance, life, short-term and long-term disability insurance, 401(k), paid time off, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

U.S. Work Authorization & Sponsorship: Employer will not sponsor visas for position.

#LI-hybrid

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Refine Your Search

it support specialist jobs in milan, mi

IT Support Specialist

IT Service Desk Technician

IT Support

Help desk Technician

Technology Support Specialist

IT Support Associate I

10- Month Technical Assistant

Service Desk Technician - #2997

Senior IT Support Specialist

Logistics Technician

Technical Support & Systems Specialist

Geek Squad Agent (Retail Store)

Software Technical Support Associate

Lead Data Center Support Services Technician

Field Restaurant Technology Support Specialist

IT Customer Support Specialist - Ann Arbor

Managed Service Specialist

System Enablement Specialist

Senior Data Center Support Services Technician

IT Systems & Field Operations Specialist

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