Top 1 Lincare Jobs in Milan, Oh

Customer Service Rep
Lincare Inc. —Milan, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
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Customer Service Rep

Lincare Inc. -
Milan, OH

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Job Details

8 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Referral program

Qualifications

Employee training
Clinical data entry
Pharmaceutical calculations
Prescription order interpretation
Medical terminology
Customer data entry

Full Job Description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

JOB FUNCTIONS:

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records

Requirements:

Read and analyze documents such as patient orders
Comprehend pharmacy prescription terminology
Effectively communicate with coworkers and patients alike
help with the training of employees
calculate figures and amounts in reference to frequency and doses dispensed
apply common sense understanding to carry out oral and written instructions

Education & Experience:

High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
Computer entry Required
Must meet any licensing requirements necessary for specific location

Physical Demands:

This employee must occasionally lift and/or move up to 50 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

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