Top 10 Account coordinator Jobs in Milford, Oh

Customer Account Coordinator
International Paper —Middletown, OH
- $51,520 - $64,400 a year
- Full-time
- Microsoft Excel
- Basic math
- Research
12d
Employee Benefits Account Coordinator / Benefit Specialist
Higginbotham —Cincinnati, OH
- Microsoft Excel
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
7d
Account Coordinator
Pep —Cincinnati, OH
- Online Application
- Hybrid work
- Office
- Mentoring
- Entry level
- 401(k) matching
Quick Apply
12d
Account Coordinator
ODW Logistics Inc —Hamilton, OH
- Microsoft Excel
- High school diploma or GED
- Continuous improvement
Quick Apply
13d
National Accounts Sales Coordinator
Shorr Packaging Corp. —Sharonville, OH
- $26 - $28 an hour
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Accounts Receivable Coordinator
Relevate Health —Cincinnati, OH
- Hybrid work
- Microsoft Outlook
- ERP systems
- Finance
Quick Apply
Account Coordinator (Creative Design)
Schawk USA LLC —Cincinnati, OH
- $20.00 - $22.45 an hour
- Overtime
- Hybrid work
- Microsoft Outlook
- Marketing
- Office
- Health savings account
- Disability insurance
Quick Apply
Accounts Payable Coordinator
TQL —Cincinnati, OH
- Full-time
- Oracle
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
7d

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Customer Account Coordinator

International Paper -
Middletown, OH

Apply Now

Job Details

Full-time
$51,520 - $64,400 a year
12 days ago

Qualifications

Customer communication
Customer returns handling

Full Job Description

Position Title:

Customer Account Coordinator

Pay Rate :

$51,520 - $64,400

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift :

Salaried Full-Time

Physical Location:

Middletown, OH

The Job You Will Perform:

Acts as the primary point of contact with International Paper’s customers and is entrusted to ensure that our customers receive world-class customer experience.
Entrusted as a key member of the site’s team to meet or exceed customer expectations and business objectives.
Mastery of Customer Account Specialist accountabilities including:
- Convert customer purchase orders to manufacturing production orders.
- Ensure raw materials and tooling are ordered to support production.
- Communicate, professionally and respectfully, with internal and external customers regarding issues such as order status, estimates/quotations, order changes and order confirmations.
- Monitor and manage customer inventory levels.
- Investigate and resolve order discrepancies, customer quality complaints, overdue accounts receivable, and aged inventory.
Establish strong relationships and communicate daily with representatives from operations, shipping, and maintenance to stay abreast of plant activities that could impact customer order fulfillment.
Demonstrate a thorough understanding of plant specific manufacturing capabilities.
Coordinate with representatives from the design, sales, pricing, and operations department to manage the implementation of new customer items.
Demonstrates a solid understanding of the business objectives, goals and values of International Paper.
Make daily decisions that maximize customer satisfaction and plant capacity balancing.
Solve problems with technical and business acumen, poise, and a sense of urgency.
Build strong relationships with customer contacts to establish and maintain International Paper’s competitive advantage of providing customers with world-class customer experience.
Establish, manage, and enforce correct order unitization.
Demonstrate a solid understanding of International Paper’s pricing models including variable contributions levels.
Demonstrate the ability to coordinate warehoused items using basic manufacturing skills such as replenishment ordering and FIFO (first in – first out).
Routinely assess and report possible obsolescence concerns of aged inventory.
Participate in the plant’s NPI (non-price improvement) initiatives especially in the areas of aged inventory, trailer utilization, and operational efficiencies.
Provide data reporting of orders, sales, and inventory to plant management, sales teams, and customers, as requested.
Create and manage customer-specific reporting requirements such as daily status updates, order prioritization, MSF delivery, OTD (on-time delivery), and warehoused inventory status.
Coordinate the efforts of internal and external vendors to ensure the correct tooling, artwork, and CADs (computer-aided design) are approved by the customer and provided to the manufacturing team.
Consistently demonstrate exceptional administrative, organizational and communication skills.
Observe and report on plant management and sales team’s noteworthy customer concerns or trends.
Participate in production meetings to ensure that orders are tracked from receipt of roll-stock to final delivery to ensure all production steps and shipping plans satisfy commitment made to customer.
Research and resolve customer order discrepancies to include customer credits or debits, quality concerns, make-up orders, and returned/reworked items.
Ensure customer price lists are accurate and updated when required.
Research and address discrepancies on weekly Accounts Receivable Reporting to ensure correct pricing and timely payments maintained.
Work independently with minimal oversight.
Provide forecasts for plant management and sales teams based on customer input and/or historical trends.
Provide quality assurance checks on technical specifications used for quoting new business.
Communicates customer expectations and requests to scheduling, manufacturing, and shipping departments.

The Skills You Will Bring:

3 years of customer service experience highly preferred, with a high school diploma/GED or an undergraduate degree.
Ability to perform basic math functions such as working with fractions and percentages, manipulating and recording figures to provide accurate quantities, estimates and quotations.
High level of proficiency in Microsoft Office products, specifically Excel and Word
Outstanding communication skills, written and verbal.
Customer Focus
Decision-Making
Attention to detail
Integrity and Trust
Perseverance
Composure
Team Orientated
Relationship building
Multi-tasking
Ability to work under pressure
Flexible
Quick thinker / Learner
Exceptional problem solver
Good listener

Apply Now

Refine Your Search

account coordinator jobs in milford, oh

Customer Account Coordinator

Employee Benefits Account Coordinator / Benefit Specialist

Account Coordinator

Account Coordinator

National Accounts Sales Coordinator

Accounts Receivable Coordinator

Account Coordinator (Creative Design)

Accounts Payable Coordinator

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