Top 71 Guest service agent Jobs in Milford, Oh

Front Desk Receptionist
Holiday Inn Express and Suites - Milford —Milford, OH
- $15 an hour
- Part-time
- Inventory management
- Basic math
- Hotel
- Employee discount
- Opportunities for advancement
Quick Apply
2-3 Evenings Front Desk Agent
Tru by Hilton Milford —Milford, OH
- $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
13d
Front Desk Agent
Cincinnati's Fidelity Hotel —Cincinnati, OH
- $17 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Front Desk Agent
Residence Inn by Marriott Kenwood —Cincinnati, OH
- Evening shift
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
10d
Hotel Front Desk Attendant - AM & PM - Part-Time
Hampton Inn & Suites Cincinnati/Kenwood —Cincinnati, OH
- $13 - $14 a year
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Openings at The Warehouse Hotel @ Spooky Nook Sports Champion Mill
Spooky Nook Sports —Hamilton, OH
- $11 - $18 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral program
12d
Front Desk Agent
MCR Hotels —Loveland, OH
- $14 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Extended Stay America Cincinnati Blue Ash Reed Hartman - Front Desk Agent
Aimbridge Hospitality —Blue Ash, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Hotel Front Desk Agent - AM
Aloft Newport on the Levee —Newport, KY
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Night Audit Agent
Hyatt Regency Cincinnati —Cincinnati, OH
- $18 - $20 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
7d
Front Desk Agent at the Marriott Cincinnati Northeast
Crestview Management, LLC —Mason, OH
- Hotel
- Negotiation
- Entry level
Quick Apply
Front Desk Supervisor
Westin Cincinnati —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2d
Extended Stay America Cincinnati Blue Ash Kenwood Rd - Front Desk Agent
Aimbridge Hospitality —Blue Ash, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Hotel Front Desk Agent
Hilton Cincinnati Netherland Plaza —Cincinnati, OH
- $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent
The Lytle Park Hotel an Autograph Collection —Cincinnati, OH
- $17 - $19 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
Quick Apply
Hampton Inn Blue Ash, Ohio Front Desk Agent
RAINMAKER TEAM LLC —Blue Ash, OH
- $13 - $15 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Hotel Front Desk Associate
Hampton Inn/Homewood Suites Cincinnati —Cincinnati, OH
- $15 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
Quick Apply
Hotel Front Desk Receptionist
Hyatt Place Sharonville Convention Center —Cincinnati, OH
- $14 - $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
Homewood Suites by Hilton —Mason, OH
- $15 an hour
- Part-time
- Background check
- Hotel
- In-person
- Free parking
- Employee discount
Quick Apply
3d
Front Desk Supervisor -Hourly
HGI West Chester —West Chester, OH
- $16 - $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- 1 year
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near milford, oh

Front Desk Receptionist

Holiday Inn Express and Suites - Milford
Milford, OH

Quick Apply

Job Details

Part-time | Full-time
$15 an hour

Benefits

Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

Night audit
Basic math
High school diploma or GED
Accounting
Time management

Full Job Description

Front Desk Agent (Morning & Night Shifts)

Position: Front Desk Agent
Location: IHG Hotel
Property Management System: HotelKey
Employment Type: Full-Time / Part-Time

Job Summary

We are seeking friendly, dependable, and customer-focused Front Desk Agents to join our team. The ideal candidate will provide exceptional guest service while efficiently managing front desk operations using the HotelKey Property Management System. We are hiring for both Morning Shift and Night Shift (Night Auditor) positions.

General Responsibilities

Greet guests in a friendly and professional manner.
Perform guest check-ins and check-outs using HotelKey.
Process reservations, room assignments, modifications, and cancellations.
Handle guest inquiries, requests, and complaints promptly and professionally.
Answer and direct phone calls.
Process payments, deposits, refunds, and maintain accurate cash handling procedures.
Coordinate with Housekeeping and Maintenance to ensure room readiness and guest satisfaction.
Maintain accurate guest records and update reservations.
Follow IHG brand standards and hotel policies.
Ensure the front desk and lobby remain clean, organized, and welcoming.
Maintain confidentiality of guest information.
Assist with other hotel operations as assigned by management.

Morning Shift Responsibilities

Complete guest check-outs efficiently and accurately.
Welcome and check in arriving guests.
Coordinate with Housekeeping regarding room status, early arrivals, and priority cleaning.
Respond to guest service requests throughout the day.
Assist with walk-in reservations and same-day bookings.
Monitor room inventory and availability.
Balance cash drawer and complete shift reports.
Communicate important information to the afternoon and night teams during shift handoff.
Help maintain a positive guest experience by resolving concerns promptly.

Night Shift (Night Auditor) Responsibilities

Perform guest check-ins and late-night check-outs.
Monitor hotel security and ensure guest safety during overnight hours.
Complete the nightly audit using HotelKey.
Balance daily transactions, reconcile accounts, and prepare financial reports.
Verify room rates, payments, and folios for accuracy.
Process end-of-day reports and prepare the system for the next business day.
Respond to guest requests and emergencies in a calm and professional manner.
Conduct routine property inspections as required.
Maintain a quiet, safe, and secure environment throughout the night.
Prepare reports and communicate important updates to the morning management team.

Qualifications

Previous hotel front desk experience preferred.
Experience with HotelKey Property Management System is preferred; training may be provided for qualified candidates.
Excellent customer service and communication skills.
Strong computer and multitasking abilities.
Basic math and cash-handling skills.
Ability to work independently and as part of a team.
Professional appearance and positive attitude.
Flexible availability, including weekends and holidays.
High school diploma or equivalent.

Preferred Skills

Experience with IHG brand standards is a plus.
Strong problem-solving and conflict-resolution abilities.
Ability to remain calm and professional in a fast-paced environment.
Excellent organizational and time-management skills.
Reliable attendance and punctuality.

What We Offer

Competitive pay
Flexible scheduling
Training and career growth opportunities
Supportive team environment
Employee discounts (where applicable)
Opportunity to grow within an IHG-branded hotel

Pay: $15.00 per hour

Benefits:

Flexible schedule

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in milford, oh

Front Desk Receptionist

2-3 Evenings Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Attendant - AM & PM - Part-Time

Openings at The Warehouse Hotel @ Spooky Nook Sports Champion Mill

Front Desk Agent

Extended Stay America Cincinnati Blue Ash Reed Hartman - Front Desk Agent

Hotel Front Desk Agent - AM

Night Audit Agent

Front Desk Agent at the Marriott Cincinnati Northeast

Front Desk Supervisor

Extended Stay America Cincinnati Blue Ash Kenwood Rd - Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Hampton Inn Blue Ash, Ohio Front Desk Agent

Hotel Front Desk Associate

Hotel Front Desk Receptionist

Front Desk Agent

Front Desk Supervisor -Hourly

I want to receive the latest job alert for guest service agent in milford, oh

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