Top 16 Desktop support Jobs in Milledgeville, Ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
D207 - Information Technology - IT Data Operations Technician
River Edge Behavioral Heath —Milledgeville, GA
- Full-time
- Clean driving record
- Psychiatry
- Pass drug screening
- Paid holidays
- Disability insurance
IT Technical Support Specialist - Milledgeville, GA
Software Technology Inc —Milledgeville, GA
- System design
- Research
- Mid-level
Quick Apply
Technical Support Representative
ZCorum —Gordon, GA
- Email
- Computer literacy
- Typing
- Entry level
- Paid holidays
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Crown and Bridge Technician
Prodirect Dental Lab —United States
- From $50,000 a year
- Full-time
- Background check
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
11d

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D207 - Information Technology - IT Data Operations Technician
River Edge Behavioral Heath —Milledgeville, GA
Valid driver's license with reliable transportation. This position is responsible for providing first-level IT support to CCBHC team members by setting up…

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
MEDICAL TECHNOLOGIST - Clinical Applications Support (Medical Device)
ilocatum —Columbus, OH
Bachelor's degree in Medical Technology or a related field. Prior experience providing clinical applications or technical support in a lab instrumentation or…
$75,000 - $90,000 a year
Quick Apply
7d

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desktop support jobs near milledgeville, ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

desktop support jobs in milledgeville, ga

Senior Microsoft Communications Support Engineer

D207 - Information Technology - IT Data Operations Technician

IT Technical Support Specialist - Milledgeville, GA

Technical Support Representative

Construction Technical Specialist - Autodesk FORMA ( ACC )

Crown and Bridge Technician

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